Recall 22V189000: 2021 Mercedes-Benz AMG CLS53, 2021–2022 Mercedes-Benz AMG E53, 2021 Mercedes-Benz AMG E63S +15 more
Updated from NHTSA data · How we count
- Report date
- Mar 25, 2022
- Vehicles affected
- 8,396
- Models
- 18
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
The risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The fix
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2021 Mercedes-Benz AMG CLS53
- 2021 Mercedes-Benz AMG E53
- 2022 Mercedes-Benz AMG E53
- 2021 Mercedes-Benz AMG E63S
- 2022 Mercedes-Benz AMG EQS
- 2022 Mercedes-Benz AMG GT43
- 2022 Mercedes-Benz AMG GT53
- 2022 Mercedes-Benz AMG GT63 S
- 2022 Mercedes-Benz AMG SL55
- 2022 Mercedes-Benz AMG SL63
- 2022 Mercedes-Benz C 300
- 2022 Mercedes-Benz CLS 450
- 2021 Mercedes-Benz E 350
- 2022 Mercedes-Benz E 350
- 2021 Mercedes-Benz E 450
- 2022 Mercedes-Benz E 450
- 2022 Mercedes-Benz EQS 450
- 2022 Mercedes-Benz EQS 580
- 2022 Mercedes-Benz S 500 4MATIC
- 2021 Mercedes-Benz S 580
- 2022 Mercedes-Benz S 580 4MATIC
Details
- NHTSA campaign
- 22V189000
- Manufacturer campaign
- 2022040010
- Manufacturer
- Mercedes-Benz USA, LLC
- Owner letters
- May 9, 2022
- Components
- Steering: steering wheel/handle bar (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology