Recall 23V405000: 2023 Mercedes-Benz AMG EQE, 2022–2023 Mercedes-Benz AMG EQS, 2022 Mercedes-Benz EQS 450 +3 more

Updated from NHTSA data · How we count

Report date
Jun 5, 2023
Vehicles affected
8,281
Models
6
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

The fix

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
23V405000
Manufacturer campaign
2023060009
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Jul 19, 2023
Components
Electrical system:propulsion system (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology