2015 Mercedes-Benz GLK350 airbags problems

Related recalls

• Recall 19V010000Jan 9, 2019288,779 vehicles
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

  Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

• Recall 17V627000Oct 6, 2017495,290 vehicles
  AIR BAGS:FRONTAL

  Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

  Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

  Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

What owners say

1. Filed Jan 18, 2026RIAirbagsSeats & Seat Belts

   Any time a passenger sits in the passenger seat in the shows on my dashboard “ front right malfunction service required “

   NHTSA complaint #11711749 · source
2. Filed Nov 26, 2021DECrashTowedAirbagsBody & StructureElectrical System

   The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: [phone removed] (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was…

   NHTSA complaint #11441695 · source
3. Filed Nov 1, 2021NCAirbags

   Takata Recall. The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 19V010000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure.…

   NHTSA complaint #11438886 · source
4. Filed Feb 8, 2021CAAirbags

   We received a recall notice in october and have called numerous times to schedule an appointment and constantly told they don't have the parts

   NHTSA complaint #11395314 · source
5. Filed Oct 7, 2020FLAirbags

   Notice received march 2019 regarding takata airbag (passenger) recall. Contacted mercedes-benz for replacement information. Was told that replacements were on order but not received. Contacted manufacturer several times during 2019, same information provided. Submitted complaint to nhtsa 21 january 2020 which provoked a contact from manufacturer stating that replacement airbags would be available in october 2020. Contacted manufacturer today, 7 october 2020 for update: no…

   NHTSA complaint #11363154 · source
6. Filed Oct 5, 2020FLAirbags

   Recall was issued in feb 2019. There has been no remedy. Car remains unsafe and i am unable to trade in for expected value because of the recall.

   NHTSA complaint #11362813 · source
7. Filed Sep 18, 2020AZAirbags

   Tl* the contact owns a 2015 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted mercedes-benz of gilbert (3455 s. Gilbert rd, gilbert, az 85297 [phone removed]) where they informed the contact that the part was not yet available for the recall repair.…

   NHTSA complaint #11359825 · source
8. Filed Sep 15, 2020GAAirbags

   Tl* the contact owns a 2015 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact contacted mercedes-benz of augusta (3061 washington rd, augusta, ga 30907; [phone removed]) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not…

   NHTSA complaint #11355132 · source
9. Filed Sep 10, 2020TXAirbags

   Tl* takata recall. The contact owns a 2015 mercedes benz glk350. The contact stated that he was aware of vehicle being a part of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted mercedes-benz of west houston (1025 hwy 6 n, houston, tx 77079, [phone removed]) where they informed the contact that the…

   NHTSA complaint #11354262 · source
10. Filed Jul 8, 2020IDAirbags

    I recently purchased my 2015 glk350. When i purchased it there was an open recall for the passenger side airbag. I contacted the local mercedes dealer to have the airbag replaced and they say there is no solution for the issue. So i am driving around with the airbag turned off(by the dealer) and the dealer can't tell me when or if this will be replaced.

    NHTSA complaint #11338217 · source
11. Filed May 13, 2020FLAirbags

    Tl* takata recall. The contact owns a 2015 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to crown eurocars located at 8302 us hwy 19 n, pinellas park, fl 3378, where the vehicle was rejected to be serviced due to the part not…

    NHTSA complaint #11324411 · source
12. Filed May 12, 2020FLAirbags

    Tl* the contact owns a 2015 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 19v010000 (airbags) however, the part to do the recall repair was unavailable. The contact contacted crown eurocars (8302 us hwy 19 n, pinellas park, fl 33781, [phone removed]) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of…

    NHTSA complaint #11324303 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology