2020 Ram 1500 problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 635 complaints with NHTSA about the 2020 Ram 1500, most often about engine. There are 14 recalls for this model year.
- Complaints
- 635
- Recalls
- 14
- Crashes
- 23
- Fires
- 6
- Injuries
- 15
- Median mileage
- 25,745 mi at time of problem
Key facts
- Engine is the most-reported problem area, named in 165 of 635 complaints (26%).
- Electrical System (163) and fuel, hybrid & EV propulsion (75) follow.
- Half of the complaints that list mileage happened before 25,745 mi.
- Owners reported 23 crashes, 6 fires and 15 injuries.
- The 2020 Ram 1500 has 14 recalls on file.
- NHTSA has opened 1 defect investigation covering this vehicle.
- It ranks 8th of 15 Ram 1500 model years by our severity-weighted complaint score (1st = worst).
- That is 50% fewer complaints than the 2019 model year (1,276).
2020 Ram 1500 problems by category
- Engine · 1 crash165 complaints
- 163 complaints
- Other / Unknown · 1 crash112 complaints
- 75 complaints
- Steering · 2 crashes65 complaints
- 62 complaints
- Transmission & Drivetrain · 3 crashes62 complaints
- Body & Structure · 1 crash47 complaints
- Brakes · 8 crashes41 complaints
- Driver Assistance & Safety Tech · 3 crashes28 complaints
- Airbags · 8 crashes21 complaints
- Lighting19 complaints
- Suspension · 1 crash14 complaints
- Seats & Seat Belts13 complaints
- Acceleration & Cruise Control · 4 crashes12 complaints
- Wheels & Tires · 1 crash6 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 158 |
| Engine | 155 |
| Unknown or other | 112 |
| Steering | 65 |
| Power train | 58 |
| Visibility/wiper | 52 |
| Fuel/propulsion system | 45 |
| Service brakes | 39 |
When problems happen (mileage)
2020 Ram 1500 recalls (14)
- SEAT BELTS:REAR/OTHER:ANCHORAGE
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
- AIR BAGS · ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
- VISIBILITY:REARVIEW MIRRORS/DEVICES
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
- STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
- ENGINE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Risk: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
- BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
- AIR BAGS:SIDE/WINDOW:CURTAIN · AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
- VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
- SEAT BELTS · SEAT BELTS:FRONT:RETRACTOR
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Risk: A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
- AIR BAGS
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
- VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
- AIR BAGS · AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE · SEAT BELTS:PRETENSIONER
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Risk: Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
NHTSA defect investigations
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compreh…
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Ram 1500 Crew PU/CC 2WD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2020 Ram 1500 Crew PU/CC 4WD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2020 Ram 1500 Quad PU/EC 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2020 Ram 1500 Quad PU/EC 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Recent 2020 Ram 1500 complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 8, 2026DEWheels & Tires
My tire pressure sensor system came on in my dash. Driver front wheel was not registering. Took vehicle to local Goodyear dealer to have checked. They said they were reading all the sensors in all 4 tires and they said the problem was in the sensors in my vehicle. Is this the same problem that is happening to the 2026 models. 09
NHTSA complaint #11769983 · source - Filed Oct 7, 2026IAOther / UnknownVisibility & Wipers
The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion. The failure caused an oily, chemical mist of ethylene glycol coolant to spray out of the defroster vents directly onto the windshield. This film could not be cleared by windshield…
NHTSA complaint #11769762 · source - Filed Oct 7, 2026OHBody & StructureElectrical SystemSeats & Seat Belts
On August 11, 2026, following substantial rain, the engine unexpectedly stalled three times while the vehicle was being driven. The most serious occurrence happened at approximately 70 mph in heavy highway traffic. The engine stopped and gauges dropped to zero, while electrical accessories and infotainment remained powered. The vehicle restarted immediately but would stall again if shifted out of park. This occurred several times before staying on. No check engine light…
NHTSA complaint #11769572 · source - Filed Oct 5, 202656,500 miTXSteering
The contact owns a 2020 Ram 1500. The contact stated that while driving 45 MPH, the steering wheel temporarily seized. The message "Service Power Steering" was displayed. The steering functionality returned and the contact continued driving. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the electric power steering assist had failed and that the rack and pinion assembly needed to be replaced. The vehicle was repaired. The…
NHTSA complaint #11769063 · source - Filed Oct 5, 202695,959 miFLTowedElectrical SystemSteeringTransmission & Drivetrain
The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the messages “Power Steering Unavailable - Service Required”, “Service Air Suspension Immediately”, and “Blind Spot Unavailable” were displayed. The contact stated that after the messages were displayed, excessive force was needed to steer the vehicle. Additionally, the contact stated that the transmission intermittently surged forward while depressing the brake pedal. The vehicle was…
NHTSA complaint #11768931 · source - Filed Oct 3, 2026TNAirbagsSeats & Seat Belts
I’m getting a service air bag/disabled, seat belt disconnected and auto park disengaged light on the dash. The lights come on after start up sometimes or randomly while driving, it clears it’s self after a few minutes occasionally and sometimes it doesn’t at all.
NHTSA complaint #11768700 · source - Filed Oct 1, 2026106,861 miFLSteering
The contact owns a 2020 Ram 1500. The contact stated that while driving 35 MPH, the power steering warning light illuminated and the message "Service Power Steering" was displayed. Additionally, the vehicle started making an abnormal sound. The vehicle was taken to the dealer and was diagnosed with power steering control module failure. The contact was informed that the vehicle was unsafe to drive. The manufacturer was contacted by phone and made aware of the failure. The…
NHTSA complaint #11768334 · source - Filed Sep 25, 202697,200 miMI1 injuredSeats & Seat Belts
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked, the contact's [XXX] daughter seated in the rear passenger’s side seat attempted to exit the vehicle and removed the seat belt. The contact’s daughter was holding on to the passenger's side front seat headrest and the headrest snapped forward, and the contact's [XXX] daughter was pinned between the head rest and the roof of the vehicle. The contact stated that upon exiting the vehicle, the…
NHTSA complaint #11766958 · source
Compare the 2020 Ram 1500 with another vehicle →
Other 2020 Ram models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology