2020 Ram 1500 visibility & wipers problems

Related recalls

• Recall 24V754000Oct 10, 202431,676 vehicles
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

  Remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.

• Recall 20V622000Oct 8, 202019,075 vehicles
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: Missing driver side mirror glass reduces visibility and increases the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

• Recall 20V208000Apr 9, 2020425,599 vehicles
  VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

  Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

  Risk: Reduced visibility increases the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

What owners say

1. Filed Oct 7, 2026IAOther / UnknownVisibility & Wipers

   The HVAC heater core assembly failed internally. The machic mentioned that this componet is "going out" in these vehicals. He refered me to the dealership. This should be a recall. I was put at severe risk because the the vehicle had a sudden, severe loss of forward visibility while in motion. The failure caused an oily, chemical mist of ethylene glycol coolant to spray out of the defroster vents directly onto the windshield. This film could not be cleared by windshield…

   NHTSA complaint #11769762 · source
2. Filed Jul 24, 2026115,000 miTXVisibility & Wipers

   The contact owns a 2020 Ram 1500. The contact stated that there was water leaking from the rear window of the vehicle. The contact referenced Technical Service Bulletin: 23-098-23, detailing a crack in the rear window near the third brake light that could allow water to enter the vehicle on the left and right sides. The contact confirmed that the vehicle had experienced leaks on both sides. The vehicle was taken to a dealer to be repaired under the TSB; however, the dealer…

   NHTSA complaint #11752735 · source
3. Filed Mar 2, 2026ILElectrical SystemVisibility & Wipers

   A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant repair following manufacturer guidance; however, the water leak persists and the…

   NHTSA complaint #11721478 · source
4. Filed Feb 13, 202651,300 miCOVisibility & Wipers

   The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed and while the vehicle was parked, there was water leaking from the rear sliding window during inclement weather. The vehicle was taken to an independent mechanic, where it was determined that the rear sliding window needed to be repaired or replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not made…

   NHTSA complaint #11717890 · source
5. Filed Dec 23, 2025FLVisibility & Wipers

   The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators, lamps or messages.

   NHTSA complaint #11706690 · source
6. Filed Nov 8, 2025FLVisibility & Wipers

   In 2022, I had the dealer replace the driver's visor because it broke and was hanging down by its electrical connection. It was obstructing the drivers forward view. This repair was covered under the bumper to bumper warrantee. In 2025, the visor broke again exactly as before however, this time the repair will not be covered as a defect. Online, there are a lot of people who are having the exact same issue with their visors. I believe that this issue is a major safety issue…

   NHTSA complaint #11698326 · source
7. Filed Oct 15, 202562,000 miNJEngineTransmission & DrivetrainVisibility & Wipers

   The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. In addition, the contact stated that there was an abnormal sound coming from the engine. The contact was unable to pull over to the side of the road. While the vehicle was still on the road, the contact shifted to park(P) and then back to drive(D), and the…

   NHTSA complaint #11693559 · source
8. Filed Oct 7, 2025MAVisibility & Wipers

   The rearview camera on the vehicle display a black screen in place of the rearview image. This problem has been fixed by the dealer multiple times and after a while the rearview camera display a black screen again. This is an issue when back parking or just getting out from parking spot. Its hard to see what its behind, specially children walking behind it. Please i ask to look into this issue further since i consider it can prevent any future accidents.

   NHTSA complaint #11691793 · source
9. Filed Aug 28, 2025FLVisibility & Wipers

   I have had to replace the Driver's Side sun visor on my truck twice due to failure of the bracket holding the visor in place. The most recent time this happened was this month (August 2025). While I was entering the freeway in heavy traffic the visor fell down and was flopping in my face while I was traveling at approximately 70mph. I had the sun in my face, traffic beside me and had to use my left hand to catch the visor while avoiding a collision with a truck. The problem…

   NHTSA complaint #11683585 · source
10. Filed Aug 27, 2025PAElectrical SystemOther / UnknownVisibility & Wipers

    On June 26, 2025 there was heavy thunderstorms throughout our area. I was driving to my office to pick up an item and all of a sudden my dashboard lit up with numerous error messages. I turned the truck off and could not get it to start again. I had to have it towed to the dealership and they cleaned some electrical connectors and returned it to me. My wife picked it up and on the drive home the windshield wipers went off and she also had numerous error messages on the…

    NHTSA complaint #11683478 · source
11. Filed Jun 24, 2025ARAirbagsOther / UnknownVisibility & Wipers

    The dashboard leather on my 2020 Ram Longhorn (VIN [XXX] ) has severely bubbled and separated from the underlying structure. The warping creates dangerous glare and distortion in the windshield, compromising forward visibility. Additionally, the deformation extends over the passenger side airbag panel, raising serious concerns about whether the airbag can deploy correctly. This is a well-documented defect on 2019–2020 Ram Longhorn dashboards due to adhesive failure, not wear…

    NHTSA complaint #11668803 · source
12. Filed May 2, 2025GAVisibility & Wipers

    The windshield wiper system is currently pumping wiper fluid but not on the windshield, instead it is somehow sending it to the passenger side of the front hood and draining directly on the ground. I took it to the dealer and was told several other vehicles came in with the exact same issue and was told it would be addressed but as of now it has not

    NHTSA complaint #11658376 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology