2023 Ram Promaster electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 17, 20265,604 miPAElectrical SystemSteering

   The contact owns a 2023 Ram ProMaster 2500. The contact stated that the emergency control system was inoperable. While driving 3 MPH over a bump in the roadway, the steering wheel locked up. While driving 65 MPH, the failure recurred. Additionally, while reversing, the vehicle stopped suddenly. Prior to and after the failures, an unknown yellow warning light illuminated accompanied by an abnormal dinging sound. Additional warning lights illuminated associated with the…

   NHTSA complaint #11764906 · source
2. Filed Aug 13, 2026NJDriver Assistance & Safety TechElectrical SystemSteering

   Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for "Service Power Steering", "Service ESC", and "Service Hill Assist" all at the same time, and once i got a power steering light. I looked up the issue and found that there is an active preliminary investigation going…

   NHTSA complaint #11756825 · source
3. Filed Aug 7, 2026AZElectrical SystemOther / Unknown

   Factory-installed Onan generator repeatedly throws fault codes causing complete air conditioning system shutdown. Defect present since early ownership. Three failed repair attempts at authorized Thor Motor Coach dealer La Mesa RV. Generator has never reliably held a load. Creates dangerous condition in extreme heat. Thor Motor Coach has refused to honor warranty.

   NHTSA complaint #11755418 · source
4. Filed Jul 27, 2026WAElectrical SystemSteering

   Due to the loss of power steering the tech at Rainier Dodge of Olympia performed electrical testing per diagnostic chart and found water intrusion into steering harness that has corroded wiring from the body harness into electric steering gear motor/module unit. The electric power steering gear assembly and harnesses must be replaced. The vehicle recieved a fault code U0140 stating loss of communication with body control module.

   NHTSA complaint #11753058 · source
5. Filed Jul 20, 202640,000 miFLElectrical SystemSteering

   The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving approximately 65 MPH, the message “Power Steering Service” was displayed with a high-pitched whining sound coming from underneath the hood and the dashboard. The vehicle was taken to the dealer, who diagnosed that the steering gear EPS module and jumper harness needed to be replaced, and the vehicle needed an alignment. The vehicle was not repaired. The contact researched online and associated…

   NHTSA complaint #11751462 · source
6. Filed Jul 18, 2026FLElectrical System

   At 40,000 miles the Service Power Steering light came on solid red with "!". Hill Kelly Ram Dealership in Pensacola done a diagnostic test and stated Steering gear/EPS Module and jumper harness needs replaced with an alignment. There is an investigation going on or has been with this same issue. My original warranty says it is not covered, my extended warranty with ProGuard is not helping to fix the issue as well. I am retired single female on Social Security and just…

   NHTSA complaint #11751328 · source
7. Filed Jul 17, 2026COElectrical SystemSteering

   While driving, a “Service ESC” warning message appeared and the vehicle suddenly lost power steering assist, causing the steering to become extremely difficult and creating a serious safety risk while the vehicle was in motion. The vehicle was taken to a service center, where technicians found multiple loss-of-communication codes involving the electronic power steering system. Further inspection found the main electronic power steering connector full of water and corroded.…

   NHTSA complaint #11750986 · source
8. Filed Jun 24, 2026GAElectrical System

   2023 RAM ProMaster VIN [XXX]. NHTSA Recall 25V-720 / FCA 67C Cooling Fan Fire Risk. Dealer : Landmark Chrysler Dodge Jeep Ram FIAT Of ATLANTA .. ( 5745 Peachtree Blvd Chamblee GA - 30341 confirmed BCM failed due to recall. THINKCAR 05/25/2026: "B1081-86 ECM Fire Protection Strategy Failure - Active". FCA refused free recall repair, demanded customer pay. Vehicle at dealer since 05/21/2026, 30+ days, no loaner. I paid $571.73 battery on 06/03/2026 and dropped at dealer. FCA…

   NHTSA complaint #11746304 · source
9. Filed Jun 15, 2026KYElectrical System

   Manufacturer has not timely completed the following recall in a manner that promotes safety or the urgency to protect lives. My particular vehicle is a class B recreational vehicle that cannot be used since this recall. I request NHTSA exert its authority to compel the manufacturer to expedite immediate recall safety repairs.

   NHTSA complaint #11744103 · source
10. Filed Jun 2, 2026CAFireElectrical SystemEngine

    The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached

    NHTSA complaint #11741579 · source
11. Filed May 24, 2026NCElectrical SystemSteering

    The vehicle's power steering does not work properly, especially at slow speeds and when attempting to back up. However, it has also failed while traveling on the interstate highway at high speeds. When you attempt to make a turn, the power steering feels like it is fighting you and wants to pull the vehicle back in the opposite direction. I took the vehicle in to be serviced, and they replaced the battery which removed previous warning messages. On two occasions, while…

    NHTSA complaint #11739818 · source
12. Filed May 22, 2026NJElectrical SystemSteering

    The vehicle experienced a loss or severe reduction of power steering assist. The steering became very difficult to turn, creating a safety concern while operating or maneuvering the vehicle. The issue appears to involve the electric power steering system, steering rack/rack-and-pinion, and/or related electrical harness or connector. The problem occurred on or about 05/21/2026 at approximately 49000 miles.While driving. The vehicle was inspected by dealer, The diagnosis was…

    NHTSA complaint #11739513 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology