2023 Ram Promaster steering problems

Related recalls

• Recall 26V621000Sep 29, 2026265,512 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.

  Risk: A loss of power steering assist can increase the risk of a crash.

  Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.

What owners say

1. Filed Sep 17, 202610,000 miFLSteering

   The contact owns a 2023 Ram Promaster 3500. The contact stated that while driving 60 MPH, the steering wheel failed to turn in the intended direction. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with electronic power steering module failure. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The contact was informed that the…

   NHTSA complaint #11765069 · source
2. Filed Sep 17, 20265,604 miPAElectrical SystemSteering

   The contact owns a 2023 Ram ProMaster 2500. The contact stated that the emergency control system was inoperable. While driving 3 MPH over a bump in the roadway, the steering wheel locked up. While driving 65 MPH, the failure recurred. Additionally, while reversing, the vehicle stopped suddenly. Prior to and after the failures, an unknown yellow warning light illuminated accompanied by an abnormal dinging sound. Additional warning lights illuminated associated with the…

   NHTSA complaint #11764906 · source
3. Filed Sep 12, 2026IASteering

   The steering wheel bucks and becomes immovable when I’m steering. The problem is intermittent and happens primarily when driving slowly, such as getting maneuvered at a gas pump or parking. It has also happened at highway speeds when there are rumble strips, in construction zones, or broken concrete that jars the vehicle.

   NHTSA complaint #11763838 · source
4. Filed Aug 27, 202630,000 miINSteering

   The contact owns a 2023 Ram ProMaster 3500. The contact stated that while driving at various speeds, the power steering suddenly failed, causing the steering wheel to jerk unexpectedly and pull out of the contact's grip. No warning lights illuminated. The dealer was notified of the failure; however, the vehicle was not taken to the dealer, diagnosed, or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

   NHTSA complaint #11760012 · source
5. Filed Aug 25, 2026PASteering

   While at the dealership service center, the "service electronic power steering" warning light illuminated on the dash and when driven the steering wheel began snapping back, making driving very difficult. The garage informed us that the van is considered unsafe/undriveable until fixed due to the high risk of causing an accident. Upon inspection by the service center, they stated that the steering pump was filled with water from an unknown source and that the harnesses were…

   NHTSA complaint #11759574 · source
6. Filed Aug 19, 2026MASteering

   Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a corroded wire harness that required the entire steering rack to be replaced. There were no warnings or dash lights on. Vehicle is still at the service center four weeks later…

   NHTSA complaint #11758012 · source
7. Filed Aug 19, 2026OHSteering

   The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a serious safety concern.

   NHTSA complaint #11757934 · source
8. Filed Aug 17, 2026WASteering

   Power steering electrical connector(s) completely corroded from moisture intrusion, while driving ps shut down and warning light flashed. Had to suddenly correct in a corner without ps, almost had an accident. It is available for inspection, as I cannot afford to fix this yet. Dealer inspected problem, ps rack and harness need replacement at a cost of appr. CAD $4000-5000. Have not contacted manufacturer yet, but will now. Vehicle warranty just expired and has only 26 k km…

   NHTSA complaint #11757498 · source
9. Filed Aug 13, 2026NJDriver Assistance & Safety TechElectrical SystemSteering

   Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for "Service Power Steering", "Service ESC", and "Service Hill Assist" all at the same time, and once i got a power steering light. I looked up the issue and found that there is an active preliminary investigation going…

   NHTSA complaint #11756825 · source
10. Filed Aug 2, 2026MISteering

    As I was driving, the steering wheel just jerk and the anti-slide feature came on and swerved me into another lane without me wanting to do so

    NHTSA complaint #11754283 · source
11. Filed Jul 27, 2026WAElectrical SystemSteering

    Due to the loss of power steering the tech at Rainier Dodge of Olympia performed electrical testing per diagnostic chart and found water intrusion into steering harness that has corroded wiring from the body harness into electric steering gear motor/module unit. The electric power steering gear assembly and harnesses must be replaced. The vehicle recieved a fault code U0140 stating loss of communication with body control module.

    NHTSA complaint #11753058 · source
12. Filed Jul 24, 2026INSteering

    Power steering failure. Power steering comes and goes while driving creating a crash risk. Yes, the problem has been confirmed by dealer Only inspection by dealership No warning lamps or messages.

    NHTSA complaint #11752569 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology