Recall 14V393000: 2012–2014 Ford Edge, 2013–2014 Ford Flex, 2013–2014 Ford Taurus +3 more
Updated from NHTSA data · How we count
- Report date
- Jul 2, 2014
- Vehicles affected
- 83,250
- Models
- 6
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
The risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
The fix
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Ford Edge
- 2013 Ford Edge
- 2014 Ford Edge
- 2013 Ford Flex
- 2014 Ford Flex
- 2013 Ford Taurus
- 2014 Ford Taurus
- 2013 Lincoln MKS
- 2014 Lincoln MKS
- 2013 Lincoln MKT
- 2014 Lincoln MKT
- 2012 Lincoln MKX
- 2013 Lincoln MKX
- 2014 Lincoln MKX
Details
- NHTSA campaign
- 14V393000
- Manufacturer campaign
- 14S10
- Manufacturer
- Ford Motor Company
- Owner letters
- Aug 4, 2014
- Components
- Power train:axle assembly:axle shaft (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology