Recall 17V640000: 2012–2013 Chrysler 200, 2012–2013 Dodge Avenger, 2011–2012 Jeep Liberty
Updated from NHTSA data · How we count
- Report date
- Oct 10, 2017
- Vehicles affected
- 363,930
- Models
- 3
- Initiated by
- ODI
The problem
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
The risk
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
The fix
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Chrysler 200
- 2013 Chrysler 200
- 2012 Dodge Avenger
- 2013 Dodge Avenger
- 2011 Jeep Liberty
- 2012 Jeep Liberty
Details
- NHTSA campaign
- 17V640000
- Manufacturer campaign
- T56
- Manufacturer
- Chrysler (FCA US LLC)
- Owner letters
- Dec 4, 2017
- Components
- Air bags:frontal:sensor/control module-inactive (Airbags); Seats:front assembly:head restraint (Seats & Seat Belts)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology