2011 Jeep Liberty problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 25 complaints with NHTSA about the 2011 Jeep Liberty, most often about airbags. There are 3 recalls for this model year.
- Complaints
- 25
- Recalls
- 3
- Crashes
- 1
- Fires
- 0
- Injuries
- 1
- Median mileage
- 125,000 mi at time of problem
Key facts
- Airbags is the most-reported problem area, named in 9 of 25 complaints (36%).
- Electrical System (6) and fuel, hybrid & EV propulsion (3) follow.
- Half of the complaints that list mileage happened before 125,000 mi.
- Owners reported 1 crash, 0 fires and 1 injury.
- The 2011 Jeep Liberty has 3 recalls on file.
- NHTSA has opened 4 defect investigations covering this vehicle.
- It ranks 6th of 8 Jeep Liberty model years by our severity-weighted complaint score (1st = worst).
2011 Jeep Liberty problems by category
- Airbags9 complaints
- Electrical System6 complaints
- Other / Unknown6 complaints
- Fuel, Hybrid & EV Propulsion · 1 crash3 complaints
- Body & Structure3 complaints
- Brakes3 complaints
- Engine2 complaints
- Transmission & Drivetrain2 complaints
- Seats & Seat Belts1 complaints
- Steering1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Air bags | 8 |
| Electrical system | 6 |
| Unknown or other | 6 |
| Service brakes | 3 |
| Fuel/propulsion system | 2 |
| Power train | 2 |
| Engine | 2 |
| Structure:body | 2 |
When problems happen (mileage)
2011 Jeep Liberty recalls (3)
- AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
- AIR BAGS · ELECTRICAL SYSTEM
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Risk: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
- STEERING:COLUMN
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.
NHTSA defect investigations
- EA21002Opened Sep 17, 2021Open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…
- PE19014Opened Sep 9, 2019Closed Feb 25, 2026
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in…
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount…
- DP14004Opened Sep 25, 2014Closed Jul 24, 2015
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to…
Recent 2011 Jeep Liberty complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Aug 31, 2026MOAirbagsBrakesEngine
I have owned this vehicle since 2011 and began having issues with passenger airbag light coming on intermittently or sometimes staying on during trip whether a passenger was in the seat or not. Had to install a new motor in 2025 due to antifreeze overflowing into engine components apparently after overheating even though gauge on dash never indicated issue. Squeeking sound when putting vehicle into reverse, cert mechanic installed front pads and rotors and rear brake pads…
NHTSA complaint #11760935 · source - Filed Feb 24, 2026PATransmission & Drivetrain
Always had Transmissions / power train problems with it until now my mechanic and his Transmissions specialist said that I need a new transmission. They and all other mechanics and people who owned these jeeps or known people who owned these jeeps said they have major Transmissions / power train problems that eventually require new Transmissions on short timings compared to all other vehicles.
NHTSA complaint #11720288 · source - Filed Jul 14, 2025PAFuel, Hybrid & EV Propulsion
Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.
NHTSA complaint #11673507 · source - Filed Sep 13, 2024NHAirbags
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
NHTSA complaint #11614489 · source - Filed Apr 8, 2024169,000 miRIAirbags
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
NHTSA complaint #11581681 · source - Filed Jul 28, 2023MICrashTowedFuel, Hybrid & EV Propulsion
I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me…
NHTSA complaint #11535067 · source - Filed Jun 14, 202373,000 miNYTransmission & Drivetrain
The contact owns a 2011 Jeep Liberty. The contact stated while starting the vehicle, the contact heard a clicking sounding and the vehicle lunged forward. The check engine warning light was illuminated. The vehicle was taken an independent mechanic and the contact was informed that the vehicle needed to be diagnosed by a dealer. The contact was referred to the dealer. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure…
NHTSA complaint #11526969 · source - Filed Mar 27, 2023104,000 miNYFuel, Hybrid & EV Propulsion
The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
NHTSA complaint #11513910 · source
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Other 2011 Jeep models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology