Recall 20V072000: 2013–2018 Ford Flex, 2013–2018 Ford Taurus, 2013–2018 Lincoln MKT
Updated from NHTSA data · How we count
- Report date
- Feb 10, 2020
- Vehicles affected
- 211,207
- Models
- 3
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Ford Flex
- 2014 Ford Flex
- 2015 Ford Flex
- 2016 Ford Flex
- 2017 Ford Flex
- 2018 Ford Flex
- 2013 Ford Taurus
- 2014 Ford Taurus
- 2015 Ford Taurus
- 2016 Ford Taurus
- 2017 Ford Taurus
- 2018 Ford Taurus
- 2013 Lincoln MKT
- 2014 Lincoln MKT
- 2015 Lincoln MKT
- 2016 Lincoln MKT
- 2017 Lincoln MKT
- 2018 Lincoln MKT
Details
- NHTSA campaign
- 20V072000
- Manufacturer campaign
- 20S04
- Manufacturer
- Ford Motor Company
- Owner letters
- Oct 28, 2020
- Components
- Suspension:rear (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology