Recall 20V369000: 2013–2015 Toyota Prius, 2014–2017 Toyota Prius V

Updated from NHTSA data · How we count

Report date
Jun 24, 2020
Vehicles affected
266,638
Models
2
Initiated by
Manufacturer

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

The risk

An unexpected hybrid power system shut down may increase the risk of a crash.

The fix

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
20V369000
Manufacturer campaign
20TB10 / 20TA10
Manufacturer
Toyota Motor Engineering & Manufacturing
Owner letters
Jul 24, 2020
Components
Hybrid propulsion system: inverter (Fuel, Hybrid & EV Propulsion)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology