2014 Toyota Prius problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 111 complaints with NHTSA about the 2014 Toyota Prius, most often about brakes. There are 3 recalls for this model year.

Complaints
111
Recalls
3
Crashes
6
Fires
0
Injuries
5
Median mileage
96,401 mi
at time of problem

Key facts

  • Brakes is the most-reported problem area, named in 81 of 111 complaints (73%).
  • Electrical System (13) and driver assistance & safety tech (7) follow.
  • Half of the complaints that list mileage happened before 96,401 mi.
  • Owners reported 6 crashes, 0 fires and 5 injuries.
  • The 2014 Toyota Prius has 3 recalls on file.
  • NHTSA has opened 3 defect investigations covering this vehicle.
  • It ranks 7th of 22 Toyota Prius model years by our severity-weighted complaint score (1st = worst).
  • That is 57% fewer complaints than the 2013 model year (258).

2014 Toyota Prius problems by category

  • Brakes · 1 crash
    81 complaints
  • Electrical System
    13 complaints
  • Other / Unknown
    12 complaints
  • Driver Assistance & Safety Tech
    7 complaints
  • Engine
    7 complaints
  • Airbags · 5 crashes
    6 complaints
  • Fuel, Hybrid & EV Propulsion
    5 complaints
  • Body & Structure · 1 crash
    3 complaints
  • Seats & Seat Belts · 1 crash
    3 complaints
  • Steering
    3 complaints
  • Lighting
    2 complaints
  • Suspension
    1 complaints
  • Visibility & Wipers
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Service brakes74
Electrical system13
Unknown or other12
Engine7
Air bags6
Forward collision avoidance: automatic emergency braking5
Service brakes, hydraulic5
Hybrid propulsion system3

When problems happen (mileage)

Under 10k10k–30k330k–60k660k–100k6100k–150k3150k+
Mileage at the time of the problem, for 2014 Toyota Prius complaints that list mileage.

2014 Toyota Prius recalls (3)

  • Recall 20V369000Jun 24, 2020266,638 vehicles
    HYBRID PROPULSION SYSTEM: INVERTER

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

    Risk: An unexpected hybrid power system shut down may increase the risk of a crash.

    Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

  • Recall 18V684000Oct 4, 2018807,329 vehicles
    HYBRID PROPULSION SYSTEM

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

    Risk: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

    Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

  • Recall 14V053000Feb 12, 2014698,457 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · HYBRID PROPULSION SYSTEM: INVERTER

    Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

    Risk: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

    Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

NHTSA defect investigations

  • DP23005Opened Nov 22, 2023Open

    Brake Actuator Valve Wear

    The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additi…

  • DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

    Pedestrian alert sounds

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

  • DP19004Opened Sep 30, 2019Closed Jan 21, 2021

    Brake Actuator Valve Wear

    On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s requ…

Recent 2014 Toyota Prius complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 5, 2026TXBrakes
    Facing brake booster/accumulator leak at ~105,000 miles diagnosed and confirmed by a mechanic at an independent service center. Problem is characterized by a hissing and chirping sound from the brakes. No warning lights appear on the dash, but this is a known problem with the 2014 Prius. Brake system could fail at any time, preventing the car from stopping. Repair of this system requires a >$2,500 payment. Toyota had an extended warranty up to 10 years after the car was…
    NHTSA complaint #11768891 · source
  2. Filed Sep 12, 2026CABrakes
    ABS and brake light are on. was on the freeway and when i pressed the brake the wheels got locked and the car made a 360 spin, it almost flipped over
    NHTSA complaint #11763835 · source
  3. Filed Sep 4, 2026TXBrakes
    While driving my 2014 Toyota Prius, the BRAKE, ABS, and vehicle stability/traction control warning lights illuminated. There was no crash, injury, or noticeable loss of braking before the warnings appeared, and there were no preceding symptoms. The vehicle was evaluated by Mac Haik Toyota in League City, TX, an authorized Toyota dealer. They diagnosed DTC C1391, “Abnormal Leak of Accumulator,” and determined that the brake booster and brake booster pump/accumulator assembly…
    NHTSA complaint #11762180 · source
  4. Filed Aug 3, 2026HIBrakesElectrical SystemOther / Unknown
    I am submitting this complaint regarding a serious safety concern involving the brake actuator/booster assembly on my 2014 Toyota Prius. My vehicle has experienced failure of this critical braking component and has been unable to be properly repaired since November due to difficulty obtaining the correct replacement parts. This involves a major safety system required for proper braking operation. Brake actuator/booster assembly. Diagnostic codes: B1206, B2321, C1252, C1253…
    NHTSA complaint #11754349 · source
  5. Filed Jul 17, 2026CABrakes
    My car experienced a failing brake actuator/accumulator. The first sign was the ABS and break lights accompanied by a whoosing sound. The issue causes intermittent system wide break failure and renders the car undriveable. Toyota had an extended warranty for this issue but that offer was closed by the time my car had the failure even though it was still under 150,000 miles. I believe this is a significant safety issue and should rise to the level of a recall by Toyota.
    NHTSA complaint #11751206 · source
  6. Filed Jul 14, 2026CABrakes
    Brake actuator had been making noises and it finally stopped working on 7/14/26. Thankfully my car was and stopped and parked. The car has 137k miles on it, one owner and no explanation of what caused this. There were no accidents, abuse, or failure to maintenance.
    NHTSA complaint #11750234 · source
  7. Filed Jul 2, 2026CABrakesDriver Assistance & Safety TechOther / Unknown
    The traction control, abs, and emergency brake light came on. We checked and the code produced was C1391. There’s a humming noise every 10 or so seconds when idle. The humming noise is also present when braking. We did some research and this appears to be an issue with Toyota Prius. We called the dealership and were informed that this was not a known issue. Thank you.
    NHTSA complaint #11748069 · source
  8. Filed Jun 1, 2026VABrakesDriver Assistance & Safety Tech
    ABS, traction control, brake system, and brake lights turned on while driving. Took the car to the mechanic and pulled the code C1391. It seems from other complaints to NHTSA that it is a common issue and quite dangerous, meaning the brake system is failing.
    NHTSA complaint #11741205 · source

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Other 2014 Toyota models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology