Recall 18V684000: 2010–2014 Toyota Prius, 2012–2014 Toyota Prius V
Updated from NHTSA data · How we count
- Report date
- Oct 4, 2018
- Vehicles affected
- 807,329
- Models
- 2
- Initiated by
- Manufacturer
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
The risk
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
The fix
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2010 Toyota Prius
- 2011 Toyota Prius
- 2012 Toyota Prius
- 2013 Toyota Prius
- 2014 Toyota Prius
- 2012 Toyota Prius V
- 2013 Toyota Prius V
- 2014 Toyota Prius V
Details
- NHTSA campaign
- 18V684000
- Manufacturer campaign
- J0V
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Owner letters
- Jan 22, 2019
- Components
- Hybrid propulsion system (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology