Recall 21V473000: 2010–2016 Cadillac SRX, 2011–2012 Saab 9-4X
Updated from NHTSA data · How we count
Do not drive: NHTSA and the manufacturer advise owners not to drive these vehicles until the remedy is completed.
- Report date
- Jun 24, 2021
- Vehicles affected
- 380,498
- Models
- 2
- Initiated by
- ODI
The problem
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
The risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The fix
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2010 Cadillac SRX
- 2011 Cadillac SRX
- 2012 Cadillac SRX
- 2013 Cadillac SRX
- 2014 Cadillac SRX
- 2015 Cadillac SRX
- 2016 Cadillac SRX
- 2011 Saab 9-4X
- 2012 Saab 9-4X
Details
- NHTSA campaign
- 21V473000
- Manufacturer campaign
- N212340980
- Manufacturer
- General Motors, LLC
- Owner letters
- Oct 25, 2021
- Components
- Suspension:rear (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology