Recall 24V344000: 2021–2023 Volkswagen ID.4
Updated from NHTSA data · How we count
- Report date
- May 15, 2024
- Vehicles affected
- 79,965
- Models
- 1
- Initiated by
- ODI
The problem
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
The risk
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
The fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 24V344000
- Manufacturer campaign
- 919A
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Dec 20, 2024
- Components
- Back over prevention:software (Driver Assistance & Safety Tech); Electrical system:instrument panel:speedometer/odometer (Electrical System); Equipment:electrical:infotainment:software (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology