2021 Volkswagen ID.4 problems, complaints & recalls

2021 Volkswagen ID.4 recalls (11)

• Recall 25V120000Feb 27, 202560,490 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

  Risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

  Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

• Recall 24V651000Sep 4, 202499,064 vehicles
  STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

  Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.

  Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

• Recall 24V344000May 15, 202479,965 vehicles
  BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

  Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

• Recall 23V312000May 3, 202335,325 vehicles
  STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

  Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

  Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

• Recall 23V040000Feb 1, 202320,904 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

  Risk: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

• Recall 22V858000Nov 2, 202255 vehicles
  AIR BAGS:FRONTAL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

  Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

• Recall 22V162000Mar 16, 2022356 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

  Risk: An unreliable battery connection may cause a stall, increasing the risk of a crash.

  Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

• Recall 21V852000Nov 3, 20211 vehicles
  STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

  Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

  Risk: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

  Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

• Recall 21V606000Aug 5, 202145,496 vehicles
  SEAT BELTS · SEAT BELTS:REAR/OTHER:RETRACTOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: An unsecured child restraint system can increase the risk of injury during a crash.

  Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

• Recall 21V607000Aug 4, 202112,060 vehicles
  SEAT BELTS · SEAT BELTS:REAR/OTHER:RETRACTOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: An unsecured child restraint system can increase the risk of injury during a crash.

  Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

• Recall 21V413000Jun 2, 20213,240 vehicles
  EXTERIOR LIGHTING:HEADLIGHTS

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

  Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

NHTSA defect investigations

• RQ24010Opened May 16, 2024Closed Nov 4, 2024

  Inadvertent Door Opening

  On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of wat…

• DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

  Pedestrian alert sounds

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

NHTSA 5-Star safety ratings

Recent 2021 Volkswagen ID.4 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 5, 2026FLElectrical SystemLightingTransmission & Drivetrain

   High voltage battery modules fail often and continuously. I am on my third battery module replacement of the year taking up to two weeks for repair. There is also a lighting failure when the weather is hot. All lighting system fail and dont turn on until car is driven for a while and the system cools down. This happens often as I am located in florida. During the summer its almost every day. Dealer hasnt been able to fix. All they have said was that VW told them that is due…

   NHTSA complaint #11769159 · source
2. Filed Sep 26, 2026PAElectrical System

   The SOS/ GPS system in my car failed a few days after the warranty expired. So my car no longer knows where it is and if I press the SOS (Emergency Call) button (or if it was automatically triggered after an accident), it does not work and it does not summon help. I asked VW to cover all or part of the cost as "goodwill" for an important safety system and they refused. Failure of the SOS system (either the battery or the communication module) is a known common failure on VWs…

   NHTSA complaint #11767116 · source
3. Filed Sep 25, 2026CADriver Assistance & Safety TechAcceleration & Cruise Control

   For approximately the past month, the steering-wheel controls for the vehicle’s Adaptive Cruise Control (ACC) have intermittently become completely unresponsive while driving. When the vehicle is first started, the buttons work normally and can be used to activate ACC, adjust the set speed, and change the following distance. However, after several minutes of driving, the steering-wheel ACC controls suddenly stop responding. When this occurs, the driver is unable to reduce…

   NHTSA complaint #11767062 · source
4. Filed Sep 21, 202683,000 miFLCrash2 injuredTowedAcceleration & Cruise Control

   The contact owns a 2021 Volkswagen ID.4. While stopped at a light, the vehicle accelerated unintendedly. The contact frantically depressed the brake pedal with excessive force, but the vehicle continued to accelerate. The contact veered to the right to avoid the vehicle stopped ahead but crashed into the rear passenger’s side bumper. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. The vehicle was towed to an auto body shop. The…

   NHTSA complaint #11765819 · source
5. Filed Sep 10, 2026FLElectrical SystemEngineTransmission & Drivetrain

   Incident Summary VW ID.4 Loss of Power/Stall Date: Monday, September 7, 2026 Location: Highway (3-lane), traveling ~45 mph Vehicle: Volkswagen ID.4 Sequence of events: While driving at approximately 45 mph, multiple warning messages appeared in rapid succession: ESC Error "Electrical system not working correctly" "Front Assist is not available" Error Rear Traffic Alert Error "12V power supply. Safely park the vehicle! See owner's manual." The vehicle lost accelerator power…

   NHTSA complaint #11763357 · source
6. Filed Sep 7, 2026FLAirbagsSeats & Seat Belts

   Faulty sensor under passenger seat will cause the airbags to go off while someone is in the passenger seat, buckled. Will go on and off intermittently. Alert on dash will illuminate and overhead notification of passenger airbag shutting off flashes.

   NHTSA complaint #11762627 · source
7. Filed Aug 22, 2026NCBrakesTransmission & Drivetrain

   After periods of rain or driving in wet conditions, when parking on an incline, the vehicle will not release the automatic parking brake without hard physical input to the accelerator causing a loud bang from the rear axle - this has happened numerous times over the past year

   NHTSA complaint #11758693 · source
8. Filed Aug 19, 2026TXElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   The vehicle developed a charging/electrical/high-voltage battery problem. Level 3 charging stopped first, then charging later stopped on all levels. The vehicle was taken to an authorized Volkswagen dealer on 08/06/2026. The dealer referenced high-voltage battery/module and charging-system issues, including fault/code information involving P0BBD00 / J840 / 008C and campaign/action history involving 93P7 / 97ZZ. The dealer quoted a very expensive repair involving a…

   NHTSA complaint #11757937 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology