2021 Volkswagen ID.4 driver assistance & safety tech problems

Related recalls

• Recall 24V344000May 15, 202479,965 vehicles
  BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

  Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

What owners say

1. Filed Sep 25, 2026CADriver Assistance & Safety TechAcceleration & Cruise Control

   For approximately the past month, the steering-wheel controls for the vehicle’s Adaptive Cruise Control (ACC) have intermittently become completely unresponsive while driving. When the vehicle is first started, the buttons work normally and can be used to activate ACC, adjust the set speed, and change the following distance. However, after several minutes of driving, the steering-wheel ACC controls suddenly stop responding. When this occurs, the driver is unable to reduce…

   NHTSA complaint #11767062 · source
2. Filed Jul 30, 2026NYCrashTowedDriver Assistance & Safety TechAcceleration & Cruise Control

   In the process of parking, vehicle was stopped in the parking spot and vehicle suddenly accelerated to a high speed and crashed into a brick column. Air bags did go off. The warning sound and diagram that indicates you may have gotten too close to the curb in front did not go off. Police were called and inspected the vehicle before it was towed.

   NHTSA complaint #11753759 · source
3. Filed May 20, 2026MNCrash2 injuredTowedBrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   While reversing out of a parking space, my 2021 Volkswagen ID.4 automatically braked and stopped abruptly. Immediately afterward, the vehicle accelerated forward unexpectedly. I pressed the brake pedal, but the vehicle did not respond and crashed into a retaining wall. A forensic analysis of the vehicle’s event data showed the accelerator was at 100% and the vehicle was traveling approximately 22 mph at impact. The airbags deployed, the vehicle was totaled, and both…

   NHTSA complaint #11739175 · source
4. Filed Apr 27, 2026PACrashBody & StructureDriver Assistance & Safety TechSteering

   My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately one foot. In the first of two incidents (approx. October 2025), it crashed into…

   NHTSA complaint #11734050 · source
5. Filed Feb 23, 2026CACrashTowedDriver Assistance & Safety TechAcceleration & Cruise Control

   I was slowing down to park the car when it lurched forward in high speed and smashed into the wall. The front collision warning never went off, and the emergency braking never came on. My foot was on the accelerator and lifting off to park at low speed like I do all the time, so it wasn't like I was trying to slam on the brakes and pressed on the accelerator by mistake. The car was serviced at the dealership less than a week ago, but VW pushed out an OTA update 2 days ago. I…

   NHTSA complaint #11719996 · source
6. Filed Aug 17, 2025GADriver Assistance & Safety Tech

   Vehicle infotainment system displays "Rearview Camera Error" when putting vehicle in Reverse. As a result, the vehicle will not display anything when backing up, therefore causing a safety risk for the driver, and/or anyone behind the vehicle. Dealer has confirmed either a software glitch or a camera malfunction repair of at least $2500.00. Online consensus with other VW ID4 owners seems to be a software glitch, as the camera will work if the fuse from the main electrical…

   NHTSA complaint #11681182 · source
7. Filed Aug 12, 2025AZCrashTowedBrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   I was pulling into street parking spot behind a parked car at a slow speed and braking to stop. I put my foot on the brake to bring the car to a complete stop but instead of slowing down the car accelerated straight into the vehicle in front of me. The rear end of the car in front of me was substantially damaged.

   NHTSA complaint #11680157 · source
8. Filed Jun 23, 2025MDCrashDriver Assistance & Safety TechElectrical SystemOther / Unknown

   I was driving my 2021 Volkswagen ID.4 Pro S on March 12, 2025, in Baltimore, Maryland, when I was involved in a motor vehicle accident. Although I maintained an adequate stopping distance from the truck in front of me, my forward collision warning, lane departure warning, and lane keeping assistance systems suddenly activated, causing my vehicle to make contact with the truck. My safety—and the safety of others—was compromised. My vehicle sustained front-end damage. This was…

   NHTSA complaint #11668780 · source
9. Filed Jun 23, 2025AZCrashTowedBrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   The vehicle accelerated without control and crashed into the wall between my garage and the adjacent laundry room. That day someone could have easily been seriously hurt or killed. The problem was investigated but could not been reproduced. The vehicle was inspected by a team of investigators from the Manufacturer, VW. No warning signs or abnormal situations prior the the incident. The vehicle was in our possession and driven for 3 years, about 55k miles, no issues ever. The…

   NHTSA complaint #11668778 · source
10. Filed Apr 29, 2025CACrashTowedBody & StructureDriver Assistance & Safety Tech

    I was pulling into a parking space and slowly moving forward to get to the front of the space. The car spurted forward about 2 feet with force and crashed into a cement based light standard. There was significant damage to the front end. No injuries. Airbag did not inflate. Vehicle is currently at body shop but no one has looked at the 'black box'. Geico rep and adjuster at the body shop have looked at the car. Safety was at risk due to crashing in to a solid object.…

    NHTSA complaint #11657616 · source
11. Filed Apr 28, 2025CACrash1 injuredTowedAirbagsDriver Assistance & Safety TechOther / Unknown

    I was driving at 35 mph when the front doors began unlocking and locking rapidly three times, then both front doors fell open ajar, at the same time the screen went grey with a triangle ! icon as an audile alarm went off then the drivers side curtain airbag deployed forcing the steering wheel to the right causing the vehicle to collide head on into an electric utility pole. I tried to brake but was pushed by airbag from brake pedal. I was wearing a seat belt but suffered an…

    NHTSA complaint #11657160 · source
12. Filed Mar 20, 2025FLBody & StructureDriver Assistance & Safety TechElectrical System

    The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE), 23V040000 (ELECTRICAL SYSTEM), 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

    NHTSA complaint #11649441 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology