2023 Volkswagen ID.4 driver assistance & safety tech problems

Related recalls

• Recall 24V875000Nov 20, 2024385 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

  Remedy: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.

• Recall 24V344000May 15, 202479,965 vehicles
  BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

  Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

• Recall 22V823000Nov 2, 20222,607 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

  Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

What owners say

1. Filed Jul 27, 2026MICrashDriver Assistance & Safety TechAcceleration & Cruise Control

   Sudden acceleration while parking in my garage. Very low speed,then sudden “explosive “ acceleration smashing the front end and garage contents

   NHTSA complaint #11752981 · source
2. Filed Jul 14, 2026CACrashTowedAirbagsDriver Assistance & Safety TechAcceleration & Cruise Control

   7/14/26 my wife attempted to park our 2023 VW ID.4 Pro S AWD. She pulled into the spot with two hands on the steering wheel, her foot off of the accelerator, with the car being slowed by regenerative braking, and the car suddenly accelerated and crashed through a fence and hit a cement barrier. The air bags did not deploy. After the accident that most likely totaled the car, my wife's foot was on the brake. The two challenges we noted were 1. The car should have not…

   NHTSA complaint #11750458 · source
3. Filed Jul 7, 2026MNDriver Assistance & Safety TechOther / Unknown

   1. My tires are half recommended pressure on ALL tires yet yet the automatic monitoring system does not record any abnormality. This is a dangerous system because it tells me everything is ok when it is not. This is on all four tires. 2. When backing up with a trailer the car slams on the brakes as it thinks someone is there and you can’t always turn it off. There is an X you hit to turn off but if you forget…. Sometimes the X doesn’t appear and you have to shift forward…

   NHTSA complaint #11748918 · source
4. Filed Jul 1, 2026MDDriver Assistance & Safety TechElectrical System

   I am reporting a potential safety-related defect in my 2023 Volkswagen ID.4 AWD Pro involving GPS location, SOS/Car-Net/connected services, and driver-assistance availability. The vehicle has repeatedly shown an incorrect GPS location. Authorized VW dealers documented related SOS/connected-services concerns, including “no green light,” “no satellites seen,” an open TAC/Techline case, and no completed verified repair. On a later visit, the dealer documented that there was…

   NHTSA complaint #11747763 · source
5. Filed Jun 19, 2026CACrashDriver Assistance & Safety TechTransmission & Drivetrain

   Pulled into a parking space with foot on the brake and accelerator pedal. The vehicle sped forward, pushing a car parked in front of me into the driveway, just missing another vehicle

   NHTSA complaint #11745270 · source
6. Filed Jun 16, 2026FLCrashTowedDriver Assistance & Safety Tech

   While driving very slow in a subdivision to enter a driveway my car suddenly accelerated and the peal went down. I steered to the right to avoid hitting the garage door and the car crashed against the wall at the side of the garage door. The distance between the curve and the house in very short. The friend I was visiting was by the door and the neighbor right in front of the house witnessed all. My wife was in the passenger side. By coincidence the lady across the street…

   NHTSA complaint #11744412 · source
7. Filed May 19, 2026CODriver Assistance & Safety TechAcceleration & Cruise Control

   Gps module is non functioning after software update 3.8.11 Gps module consistently shows wrong location and speed in addition to constantly pinging the driver visually and audibly which distracts the driver and covers the main display with a message that it is unavailable. It also affects the semi autonomous driving function, making it randomly brake and behave erratically because it doesng know where it is. This will cause an accident. Consistently showing hundreds of miles…

   NHTSA complaint #11738778 · source
8. Filed May 17, 2026DCCrashTowedDriver Assistance & Safety TechOther / Unknown

   While entering a parking lot at a low speed, with my foot already firmly applied to the brake due to the close proximity of a parking space, the vehicle suddenly accelerated on its own unexpectedly. Despite continuous pressure on the brake pedal, the vehicle proceeded forward, struck another parked vehicle, and continued moving for approximately two additional seconds before coming to a stop on its own. Additionally, no forward collision/crash warning alert was activated…

   NHTSA complaint #11738431 · source
9. Filed May 9, 2026WACrash1 injuredBrakesDriver Assistance & Safety Tech

   When I was backing from a parking space, another car drove behind mine and the car's maneuvering braking kicked in and decelerated the vehicle. When I stepped on the brake, the car then accelerated backwards and caused me to collide with the crossing vehicle.

   NHTSA complaint #11736787 · source
10. Filed Apr 28, 2026WACrashDriver Assistance & Safety TechOther / Unknown

    UNKNOWN -- I was turning 90 deg from the street into my 30' driveway, going very slow as usual with foot on brake pedal to slow further before entering the garage (the door had just finished lifting). But as I was straightening the steering coming out of turn, the car suddenly accelerated, brakes and steering both were unresponsive and the car smashed into the garage. Slowed further by the impact, the car caromed into the garage stairs smashing them to pieces before coming…

    NHTSA complaint #11734381 · source
11. Filed Apr 17, 2026100,000 miPADriver Assistance & Safety TechElectrical SystemOther / Unknown

    The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Prevention, Equipment, Electrical System); and the vehicle was taken to the dealer where the recall repair was performed; however, the vehicle failed to start and became inoperable after the repair. The dealer determined that the emergency call module needed to be replaced but at the vehicle owner’s expense. The contact declined to pay for the repair and…

    NHTSA complaint #11731782 · source
12. Filed Apr 2, 2026CACrash1 injuredDriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

    The driver of my vehicle stated that my car suddenly lurched forward striking a cross passing vehicle. He did not accelerate and the emergency brake system failed to engage in advance of an obvious and avoidable crash.

    NHTSA complaint #11728935 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology