2023 Volkswagen ID.4 problems, complaints & recalls

2023 Volkswagen ID.4 recalls (15)

• Recall 26V630000Sep 30, 202622,524 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.

  Risk: A vehicle fire increases the risk of injury.

  Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 6, 2026.

• Recall 26V030000Jan 21, 202643,881 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

  Risk: A high-voltage battery that overheats increases the risk of a fire.

  Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

• Recall 26V028000Jan 21, 2026670 vehiclesPark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

  Risk: A vehicle fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

• Recall 25V836000Dec 3, 2025629 vehiclesPark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

  Risk: A vehicle fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

• Recall 25V434000Jun 30, 2025546 vehicles
  SERVICE BRAKES · SUSPENSION

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

  Risk: A loss of vehicle control increases the risk of a crash.

  Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

• Recall 25V120000Feb 27, 202560,490 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

  Risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

  Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

• Recall 24V875000Nov 20, 2024385 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

  Remedy: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.

• Recall 24V651000Sep 4, 202499,064 vehicles
  STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

  Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.

  Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

• Recall 24V643000Aug 28, 2024837 vehicles
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

  Risk: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

  Remedy: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

• Recall 24V344000May 15, 202479,965 vehicles
  BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

  Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

• Recall 23V750000Dec 7, 202324,025 vehicles
  STRUCTURE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

  Risk: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

  Remedy: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

• Recall 23V213000Mar 29, 202315,989 vehicles
  STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the door to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

  Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

  Remedy: Volkswagen dealers will inspect each door handle and replace them, if necessary, free of charge. A vehicle software update will also be performed to update the door handle parameters. Owner letters were mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J4. This recall was replaced by recall number 24V-651

• Recall 22V956000Dec 29, 20221,042 vehiclesPark outside
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.

  Risk: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.

  Remedy: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.

• Recall 22V830000Nov 9, 2022393 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.

  Risk: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.

  Remedy: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.

• Recall 22V823000Nov 2, 20222,607 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

  Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

NHTSA defect investigations

• RQ24010Opened May 16, 2024Closed Nov 4, 2024

  Inadvertent Door Opening

  On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy.  ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of wat…

NHTSA 5-Star safety ratings

Recent 2023 Volkswagen ID.4 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026FLElectrical System

   This 2023 Volkswagen ID.4 has suffered 8 major electrical, battery, and drive-system failures since May 2026, leaving me repeatedly stranded across various locations—ranging from Fort Lauderdale and multiple spots around Boca Raton, to West Palm Beach during our latest breakdowns. Most recently, the vehicle broke down less than 24 hours after being released from Gunther Volkswagen service, and it is currently sitting at the service center yet again for this ongoing,…

   NHTSA complaint #11769756 · source
2. Filed Oct 7, 2026PAElectrical System

   While driving the car, the electrical system failed and the car shut down with very little warning. It is then inoperable. Fortunately, this has happened while on residential streets, but it would have been catastrophic on the highway. This has happened a few times. We have taken it to the dealership for repairs, but the problem persists despite their assurances that it was fixed.

   NHTSA complaint #11769500 · source
3. Filed Sep 28, 2026NHVisibility & Wipers

   The front windshield wiper system intermittently malfunctions on both the driver and passenger sides. During operation, either wiper blade can fold or roll over on itself instead of remaining properly positioned against the windshield. The vehicle and wiper system are currently available for inspection upon request. This creates a safety concern because the malfunction can reduce the effectiveness of the windshield wipers during rain and impair forward visibility. I…

   NHTSA complaint #11767476 · source
4. Filed Sep 26, 2026HIElectrical SystemEngine

   Recall 93EA / NHTSA campaign 26V030000 (high-voltage battery). I am the owner of a 2023 Volkswagen ID.4 subject to safety recall 93EA (high-voltage battery). I live on the [XXX], and bought the car on this island from Pre-Owned Motor Cars. There is no authorized Volkswagen recall-service facility on the island; VW directs me to a dealer on [XXX], requiring inter-island ocean shipment of the vehicle. Since XXX, I have pursued the no-charge recall remedy through VW Customer…

   NHTSA complaint #11767068 · source
5. Filed Sep 24, 2026ILOther / Unknown

   Shortly after purchasing my 2023 Volkswagen ID.4, the vehicle developed a failure involving the telematics/Car-Net system. The vehicle could not connect properly to Volkswagen ID/Car-Net services, the built-in GPS location was significantly inaccurate, and the SOS/emergency-call function was unavailable/deactivated. Volkswagen diagnosed the telematics/Car-Net control module as failed and replaced the module. After replacement, the SOS/emergency-call system, GPS, and…

   NHTSA complaint #11766794 · source
6. Filed Sep 22, 2026COAcceleration & Cruise Control

   I have experienced this situation two times this past week in a parking lot. I pulled out of a space and was only going 2 to 3 miles an hour and the car lunged forward quickly and then stopped. Luckily nothing was in front of me.

   NHTSA complaint #11766045 · source
7. Filed Sep 21, 2026NHOther / Unknown

   While driving on the highway, the entire infotainment started continuously rebooting over and over. I lost the ability to see my speed and which gear I was in among other things. They said that it is not part of the existing recall.

   NHTSA complaint #11765842 · source
8. Filed Sep 8, 2026170,000 miCAElectrical System

   The contact owns a 2023 Volkswagen ID.4. The vehicle was repaired under NHTSA Campaign Number: 26V030000 (ELECTRICAL SYSTEM). The contact stated that the vehicle failed to charge with chargers more than 220 Volts, and the message "Electrical System Not Working Correctly, Please Service Vehicle" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 170,000.

   NHTSA complaint #11762796 · source

Compare the 2023 Volkswagen ID.4 with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology