2025 Volkswagen ID.4 problems, complaints & recalls

2025 Volkswagen ID.4 recalls (2)

• Recall 26V630000Sep 30, 202622,524 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.

  Risk: A vehicle fire increases the risk of injury.

  Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed November 27, 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 6, 2026.

• Recall 26V030000Jan 21, 202643,881 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

  Risk: A high-voltage battery that overheats increases the risk of a fire.

  Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

Recent 2025 Volkswagen ID.4 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 29, 2026WACrashTowedElectrical SystemAcceleration & Cruise ControlTransmission & Drivetrain

   Incident Summary & Vehicle Behavior: I am filing this safety defect report regarding a critical sudden unintended acceleration (SUA) incident in my 2025 Volkswagen ID.4 that resulted in a crash. On September 20, 2026, after parking and preparing to get out of the vehicle, the vehicle by itself accelerated without accelerator pedal input. It ran over the concrete barrier below front axle, continued forward and hit Handicap Parking sign post. On previous occasions also the…

   NHTSA complaint #11767626 · source
2. Filed Aug 17, 2026CACrashTowedElectrical SystemEngineOther / Unknown

   The car was in neutral while in a drive through car wash. Then, when stopped and shifted to drive, the car bolted forward very suddenly and fast. Went through fence.

   NHTSA complaint #11757476 · source
3. Filed Jul 27, 2026COCrashBrakesAcceleration & Cruise Control

   On 6/29/2026, While engaging the brakes on my leased ID.4, I was slowing down approaching another car, and suddenly the vehicle surged forward with full acceleration. It then suddenly re-engaged the brakes just before the vehicle in front of me. On 7/1/2026, I was stopped in traffic near Englewood City Center on I-285. Then with brakes engaged the ID.4 surged forward twice (2x's) striking the late model Chevy pickup in front of me both times. This resulted in a four (4) car…

   NHTSA complaint #11753066 · source
4. Filed Jul 11, 2026GACrashTowedOther / Unknown

   I was trying to park the car in a parking spot. There was a curb to my right, So I was turning carefully to not rake my wheel against the curb. The car suddenly accelerated by itself, jumped the curb infront, hit a tree and stopped. It accelerated so much and hit the curb so hard, that the entire front right side was destroyed.

   NHTSA complaint #11749746 · source
5. Filed Apr 17, 2026MNElectrical SystemVisibility & Wipers

   On April 1st I had my windshield replaced due to a crack in the upper central portion of the windshield. When the glass place took the windshield off my car they found a burnt section in the headliner. The glass place reported it immediately to the Volkswagon dealership and asked the device person at the dealership to come look at the burnt headliner before they placed the glass back. The service person at the dealer did go and look at the car so the glass people finished…

   NHTSA complaint #11731993 · source
6. Filed Apr 8, 2026NCCrashDriver Assistance & Safety TechElectrical System

   Following the recent winter update, I noticed several faults during the weekend prior to the major incident described below: ​Child Lock Malfunction: The car entered "child mode" and the rear door could not be opened from the inside or outside until I exited and re-entered the vehicle. ​Driver-Side Control Failure: The driver-side door controls stopped functioning. They only reset after I exited and re-entered the car. ​Alarm Malfunction: The alarm triggered unexpectedly…

   NHTSA complaint #11730071 · source
7. Filed Apr 5, 2026RIFire3 injuredBody & StructureElectrical SystemVisibility & Wipers

   For the second time, the car began burning and smoking from the windshield, melting parts of the car near the windshield wipers and the glass itself, and filling the car's cabin with smoke. The burning and smoking went on for 15 minutes after we safely escaped. Myself and my family, including a young child, inhaled a lot of smoke before we were able to exit the car. The car was towed to the dealer and they have so far claimed that the large, charred, burned out holes are…

   NHTSA complaint #11729245 · source
8. Filed Mar 18, 2026CAElectrical SystemSeats & Seat Belts

   On multiple occasions the infotainment system/central control system has gone black and rebooted while driving without any prior notification or warning. The front two USB ports indicate they are producing 12.2 volts; however, as soon as anything is plugged in, they become disabled and will not work. The warning lights indicating the front passenger seat belt is not in use randomly turn on when there is no passenger present in that seat.

   NHTSA complaint #11725247 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology