2025 Volkswagen Jetta problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 29 complaints with NHTSA about the 2025 Volkswagen Jetta, most often about driver assistance & safety tech. There are 2 recalls for this model year.
- Complaints
- 29
- Recalls
- 2
- Crashes
- 4
- Fires
- 0
- Injuries
- 2
- Median mileage
- — at time of problem
Key facts
- Driver Assistance & Safety Tech is the most-reported problem area, named in 6 of 29 complaints (21%).
- Transmission & Drivetrain (6) and fuel, hybrid & EV propulsion (4) follow.
- Owners reported 4 crashes, 0 fires and 2 injuries.
- The 2025 Volkswagen Jetta has 2 recalls on file.
- It ranks 14th of 22 Volkswagen Jetta model years by our severity-weighted complaint score (1st = worst).
- That is 34% fewer complaints than the 2024 model year (44).
2025 Volkswagen Jetta problems by category
- Other / Unknown · 1 crash6 complaints
- Driver Assistance & Safety Tech6 complaints
- Transmission & Drivetrain6 complaints
- Fuel, Hybrid & EV Propulsion · 2 crashes4 complaints
- Electrical System3 complaints
- Visibility & Wipers3 complaints
- Steering · 1 crash1 complaints
- Lighting1 complaints
- Brakes1 complaints
- Engine1 complaints
- Body & Structure1 complaints
- Seats & Seat Belts · 1 crash1 complaints
- Acceleration & Cruise Control1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Unknown or other | 6 |
| Power train | 6 |
| Forward collision avoidance: adaptive cruise control | 5 |
| Fuel/propulsion system | 4 |
| Forward collision avoidance: warnings | 4 |
| Visibility/wiper | 3 |
| Electrical system | 3 |
| Lane departure: warning | 1 |
2025 Volkswagen Jetta recalls (2)
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: An instrument panel that does not display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will update the instrument panel software and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 90Z5. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 22, 2026.
- ELECTRICAL SYSTEM:WIRING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026 Jetta vehicles. The transmission ground wire may not have been properly connected during assembly, causing an open electrical circuit.
Risk: An open circuit may draw a higher current and increase the risk of a fire.
Remedy: Dealers will inspect and repair transmission ground wire as necessary, free of charge. Owner notification letters were mailed March 31, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97TC. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 13, 2026.
Recent 2025 Volkswagen Jetta complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Sep 25, 2026CA1 injuredOther / Unknown
Rental Vehicle Door Malfunction (Claim # [Insert Complaint/Claim Number]) Date: XXX To: Damage Recovery Unit / Customer Relations Enterprise Rent-A-Car Dear Sir/Madam, I am writing to formally report a serious safety defect and personal injury resulting from a rental vehicle provided by your [XXX] location, and to register a formal protest against returning this vehicle to service without a certified mechanical inspection. Rental & Vehicle Details •Rental Location: [XXX]…
NHTSA complaint #11766995 · source - Filed Sep 3, 2026GADriver Assistance & Safety Tech
This update is for ODI #11761839. I am submitting new diagnostic evidence confirming that the ACC/Travel Assist safety defect in my 2025 Volkswagen Jetta continues to occur and existed long before any accident or windshield replacement. On August 18, 2026, a certified ADAS technician performed a full diagnostic scan and documented U112300 Databus errors and C12B3FD temporary camera view limitation. During the test drive, the technician successfully reproduced the Travel…
NHTSA complaint #11761930 · source - Filed Sep 3, 2026GADriver Assistance & Safety Tech
This submission is an update to my previous NHTSA ODI complaint #11761837. I am adding new documentation provided by the authorized repair facility, including service records, diagnostic notes, and repair details. These documents confirm that the same safety defect continues to occur despite following all repair instructions and completing the recommended work. Please attach these materials to my existing complaint and include them in the ongoing review of this unresolved…
NHTSA complaint #11761839 · source - Filed Sep 3, 2026GADriver Assistance & Safety Tech
I am reporting a recurring safety defect involving the Adaptive Cruise Control (ACC) system in my 2025 Volkswagen Jetta. The ACC system fails suddenly and without warning while driving, including during highway operation. This creates an immediate safety hazard, as the vehicle unexpectedly disengages speed control and forces abrupt driver intervention, increasing the risk of collision. The defect first occurred during the first week after I took delivery of the vehicle and…
NHTSA complaint #11761837 · source - Filed Sep 3, 2026MDVisibility & Wipers
I am the owner/operator of a 2025 Volkswagen Jetta S and am submitting this complaint regarding recurring optical distortion in the windshield within my normal driving field of view. The vehicle has undergone four windshield replacement attempts for this same condition, yet the distortion remains present. The distortion appears as a rippling or “funhouse” effect that can cause objects and straight lines viewed through the windshield to appear distorted while driving. The…
NHTSA complaint #11761784 · source - Filed Aug 24, 2026MDVisibility & Wipers
Description of Safety Defect The vehicle has experienced significant optical distortion in the driver’s primary line of sight with three separate replacement windshields. The distortion has included noticeable rippling, warping, and a “funhouse” effect that causes straight objects and the surrounding environment to appear distorted when viewed through portions of the windshield directly in front of the driver. Component or system that failed or malfunctioned The affected…
NHTSA complaint #11759293 · source - Filed Jul 30, 2026NHOther / Unknown
2025 Jetta Sport completely loses acceleration on straightaways and during turns, creating an intersection collision hazard. Severe drivability and safety hazard. It drops power during turns, which exposes me to oncoming traffic. Also when I press the gas, the car does not want to go.
NHTSA complaint #11753749 · source - Filed Jul 24, 2026CABrakes
The brake pads that are being used on Volkswagen are semi metallic and that causes the brakes to make a grinding noise which the dealer says is common on volkswagen. The problem you cannot tell if brakes need replacement. I have had my vehicle in service dept twice for the same problem. The noise is a grinding noise and that is a safety hazard. Now I have a warrantey on the entire car and I was told I have to pay 1100 dollars to have it repaired.
NHTSA complaint #11752734 · source
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Other 2025 Volkswagen models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology