2013 Volkswagen Jetta problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 190 complaints with NHTSA about the 2013 Volkswagen Jetta, most often about transmission & drivetrain. There are 4 recalls for this model year.

Complaints
190
Recalls
4
Crashes
3
Fires
0
Injuries
3
Median mileage
93,500 mi
at time of problem

Key facts

  • Transmission & Drivetrain is the most-reported problem area, named in 88 of 190 complaints (46%).
  • Electrical System (45) and engine (39) follow.
  • Half of the complaints that list mileage happened before 93,500 mi.
  • Owners reported 3 crashes, 0 fires and 3 injuries.
  • The 2013 Volkswagen Jetta has 4 recalls on file.
  • NHTSA has opened 3 defect investigations covering this vehicle.
  • It ranks 2nd of 22 Volkswagen Jetta model years by our severity-weighted complaint score (1st = worst).
  • That is 147% more complaints than the 2012 model year (77).

2013 Volkswagen Jetta problems by category

  • 88 complaints
  • 45 complaints
  • Engine · 1 crash
    39 complaints
  • Other / Unknown
    34 complaints
  • Airbags · 2 crashes
    16 complaints
  • Fuel, Hybrid & EV Propulsion
    16 complaints
  • Steering
    12 complaints
  • Brakes
    12 complaints
  • Acceleration & Cruise Control · 1 crash
    7 complaints
  • Suspension
    5 complaints
  • Visibility & Wipers
    3 complaints
  • Driver Assistance & Safety Tech
    2 complaints
  • Lighting
    2 complaints
  • Body & Structure · 1 crash
    2 complaints
  • Seats & Seat Belts
    1 complaints
  • Wheels & Tires
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Power train87
Electrical system43
Engine38
Unknown or other34
Fuel/propulsion system16
Air bags15
Steering12
Service brakes12

When problems happen (mileage)

4Under 10k210k–30k730k–60k2560k–100k22100k–150k10150k+
Mileage at the time of the problem, for 2013 Volkswagen Jetta complaints that list mileage.

2013 Volkswagen Jetta recalls (4)

  • Recall 19V679000Sep 25, 2019113 vehicles
    UNKNOWN OR OTHER

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

    Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

  • Recall 19V615000Aug 22, 2019679,027 vehicles
    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE · STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

    Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

  • Recall 15V483000Aug 4, 2015415,825 vehicles
    AIR BAGS:FRONTAL

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

    Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

    Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

  • Recall 14V656000Oct 20, 2014442,066 vehicles
    SUSPENSION:REAR

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

    Risk: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

    Remedy: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

NHTSA defect investigations

  • EA18003Opened Apr 18, 2018Open

    Air Bag Clockspring Failure

    In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…

  • RQ17009Opened Nov 13, 2017Closed May 4, 2018

    Air Bag Clockspring Failure

    In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…

  • PE15010Opened Mar 24, 2015Closed Sep 28, 2015led to recall 15V483000

    Air Bag Clockspring Failure

    The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag war…

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2013 Volkswagen Jetta 4 DR FWD★★★★☆★★★★☆★★★★★★★★★☆

Recent 2013 Volkswagen Jetta complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 1, 2026AZTransmission & DrivetrainVisibility & Wipers
    Mechatronics reprogram for prior recall does not fix failure longterm. The accumulator recall was fixed with original OEM accumulator which prolongs the need for Mechatronics rebuild. The OEM valve body housing is weak and cracks as well. The windshield spray motor just replaced. Appears it is a larger issue, many have issues with.
    NHTSA complaint #11768392 · source
  2. Filed May 2, 2026FLFuel, Hybrid & EV Propulsion
    Driving vehicle on highway, vehicle lost engine power, no acceleration possible. Attempt to restart vehicle resulted in no start. Subsequent evaluation of fault revealed high pressure fuel pump failure.
    NHTSA complaint #11735317 · source
  3. Filed Feb 27, 2026152,000 miCAElectrical SystemSteering
    The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle operated as intended. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V615000 (ELECTRICAL SYSTEM, STEERING); one month before the failure; however,…
    NHTSA complaint #11720919 · source
  4. Filed Feb 5, 2026CTWheels & Tires
    Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of balance and the cars stability was immediately reduced while on the highway. Had to be replaced with only 8,000 miles on it.
    NHTSA complaint #11715859 · source
  5. Filed Dec 8, 2025TNOther / UnknownTransmission & Drivetrain
    I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jetta Hybrid. I brought my vehicle to Volkswagen of Murfreesboro, Tennessee to have this recall performed. The dealership refused to complete the repair, claiming it was “too old” — a statement that is factually and legally incorrect. Federal law and NHTSA regulations require manufacturers and their dealerships to repair open safety recalls at no cost, with no…
    NHTSA complaint #11703821 · source
  6. Filed Dec 2, 2025NCTransmission & Drivetrain
    While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and restarting the vehicle, the check engine light came on. The vehicle has been diagnosed at a Volkswagen dealership service center as leaking hydraulic fluid from the transmission mechatronics control unit and needing a new transmission and hydraulic pump. This vehicle is not included on the Safety Recall Code: 34J6.
    NHTSA complaint #11702517 · source
  7. Filed Oct 7, 2025ILAirbags
    I discovered that my 2013 Volkswagen Jetta has a completely nonfunctional airbag system. On 8/23/23- airbag warning light illuminated and has remained on. In 08/2025- Midas staff informed me the light may indicate an airbag defect and referred me to Volkswagen. On 09/24/2025- Volkswagen dealer inspection documented both front crash sensors were unplugged/damaged, leaving the airbag system inoperable. Safety concern: I unknowingly drove this car for over two years with no…
    NHTSA complaint #11691807 · source
  8. Filed Sep 24, 2025ILEngine
    Hairline crack developed in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. There is loss of power to the wheels. Was never notified and on last inspection they told me it was my fault. Recall code 34J6. The only thing the service department did was update the software, the issue was that before the update it was already damaged and they refused to replace the “MECHATRONICS UNIT” The car is not…
    NHTSA complaint #11689309 · source

Compare the 2013 Volkswagen Jetta with another vehicle →

Other 2013 Volkswagen models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology