2023 Volkswagen Jetta problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 42 complaints with NHTSA about the 2023 Volkswagen Jetta, most often about engine. There are 0 recalls for this model year.

Complaints
42
Recalls
0
Crashes
1
Fires
0
Injuries
0
Median mileage
11,000 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 12 of 42 complaints (29%).
  • Brakes (11) and electrical system (9) follow.
  • Half of the complaints that list mileage happened before 11,000 mi.
  • Owners reported 1 crash, 0 fires and 0 injuries.
  • It ranks 18th of 22 Volkswagen Jetta model years by our severity-weighted complaint score (1st = worst).

2023 Volkswagen Jetta problems by category

  • Engine
    12 complaints
  • Brakes
    11 complaints
  • Other / Unknown
    10 complaints
  • Electrical System
    9 complaints
  • Driver Assistance & Safety Tech · 1 crash
    7 complaints
  • Acceleration & Cruise Control
    3 complaints
  • Fuel, Hybrid & EV Propulsion
    3 complaints
  • Transmission & Drivetrain
    2 complaints
  • Body & Structure
    1 complaints
  • Steering
    1 complaints
  • Suspension
    1 complaints
  • Airbags · 1 crash
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine11
Unknown or other10
Service brakes10
Electrical system8
Fuel/propulsion system3
Vehicle speed control3
Forward collision avoidance: automatic emergency braking3
Power train2

When problems happen (mileage)

2Under 10k110k–30k130k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2023 Volkswagen Jetta complaints that list mileage.

2023 Volkswagen Jetta recalls (0)

No recalls on file.

Recent 2023 Volkswagen Jetta complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 3, 2026TXFuel, Hybrid & EV Propulsion
    The cars check engine light came on randomly at the top of the year but kept going away and returning. After getting it checked out, the code was P0456 for an evap leak. Owner took the car to VW and was quoted ~$3,200 for the repair and asked the service team how was it even possible for this to happen to a newer car, and they said it was a common issue. If the issue is common, it should have a recall because the risks of this ongoing is engine damage and failure.
    NHTSA complaint #11761889 · source
  2. Filed Jul 20, 2026ALEngine
    Car was started on afternoon of XXX and the Low Coolant alert sound and dashboard light came on. Opened hood and car was completely out of coolant. Took to Royal Automotive, Vestavia Hills, AL on Wednesday XXX to be fixed. Dealer assessment was “PERFORMED COOLING SYSTEM LEAK TEST. THE VEHICLE PASSED TEST. CHECK FOR VISUAL LEAKS. FOUND NO LEAKS, BUT FOUND SEEPAGE AT THE HEAD GASKET. VOLKSWAGEN SAID THIS WAS NORMAL PER 00-26-01 - DIFFERENCE BETWEEN FLUID LEAKAGE AND SEEPAGE.…
    NHTSA complaint #11751628 · source
  3. Filed Jun 23, 2026AZDriver Assistance & Safety TechOther / Unknown
    I bought car back in June or July 2024. Since then Ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The Engine has completely shutt off at random at a light when in drive mode & Ive had to put in parking & restart engine while making a right hand turn & while pulling into a parking lot. I…
    NHTSA complaint #11745939 · source
  4. Filed May 14, 2026TXBrakes
    At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership have said this is a known problem with this model year, and they have already seen several cars with the same issue of brakes wearing out way too quickly. If a driver wasn't getting regular inspections, they would assume that their brakes would still be in great condition with…
    NHTSA complaint #11737730 · source
  5. Filed May 8, 2026SCElectrical SystemOther / Unknown
    The SOS Module failed three times and was replaced three times under warranty. The failure mode is a battery that cannot be ordered due to manufacturer issues. The failed module limits crash reporting. I have attached the three work orders for this vehicle.
    NHTSA complaint #11736502 · source
  6. Filed Apr 30, 2026GAEngine
    About 6 months after I bought my car the check engine light came on, took to vw still under Warranty. And they said it was just a harness on sale about 4 months later, it came back on and they kept my car for a week. And when I got my car back about 2 to 3 weeks later, it came back on again, and they cound't figure it out and said its something wrong with the emmission and now it's back on so I don't know what's wrong with it, I took it to a different shop and they said they…
    NHTSA complaint #11734976 · source
  7. Filed Apr 14, 2026ILOther / Unknown
    The control unit for the Emergency SOS button and car microphone has failed and needed replacement multiple times in my car. My Volkswagen dealership has replaced the unit several times, and each time it fails after replacement. My safety is put at risk because I am unable to use the Emergency SOS function if necessary. The problem has been confirmed by my Volkswagen dealer several times, each time the issue was repaired. After the part fails, a warning light and message…
    NHTSA complaint #11731172 · source
  8. Filed Mar 22, 2026ILOther / Unknown
    I was on the highway when it sounded like an explosion happened in my car. My sunroof shattered without any debris hitting it. It was 55 degrees, so no extreme temperatures, sunny, I was not behind a truck or under a bridge or around any construction. I wasn't able to pull over for at least a mile or two until I reached an exit. When I parked and examined the window it looked like the glass was angled upwards as if the issue came from within the car and there were large…
    NHTSA complaint #11726197 · source

Compare the 2023 Volkswagen Jetta with another vehicle →

Other 2023 Volkswagen models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology