2019 Tesla Model X problems, complaints & recalls

2019 Tesla Model X recalls (8)

• Recall 24V376000May 28, 2024125,233 vehicles
  SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

  Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

  Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

• Recall 24V051000Jan 30, 20242,193,869 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

  Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

  Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

• Recall 23V838000Dec 12, 20232,031,220 vehicles
  ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

  Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

  Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

  Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

• Recall 23V085000Feb 15, 2023362,758 vehicles
  STEERING:AUTOMATED/ADAPTIVE STEERING

  Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

  Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

  Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

• Recall 22V818000Nov 1, 202240,168 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

  Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

  Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

• Recall 22V169000Mar 18, 2022947 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

  Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

• Recall 22V037000Jan 27, 202253,822 vehicles
  STEERING:AUTOMATED/ADAPTIVE STEERING

  Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

  Risk: Failing to stop at a stop sign can increase the risk of a crash.

  Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

• Recall 21V846000Oct 29, 202111,728 vehicles
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA · FORWARD COLLISION AVOIDANCE:SOFTWARE · FORWARD COLLISION AVOIDANCE: WARNINGS

  Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

  Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

  Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

NHTSA defect investigations

• EA26002Opened Mar 18, 2026Open

  FSD Collisions in Reduced Roadway Visibility Conditions

  The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and ca…

• PE25012Opened Oct 7, 2025Open

  Traffic safety violations while Full Self Driving ("FSD") is engaged

  The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects …

• AQ25002Opened Aug 20, 2025Open

  Compliance with Standing General Order 2021-01 Reporting Requirements

  The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a si…

• PE24033Opened Jan 6, 2025Closed Apr 3, 2026

  Actually Smart Summon sessions resulting in low-speed impacts.

  On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Sum…

• PE24031Opened Oct 17, 2024Closed Mar 18, 2026

  FSD Collisions in Reduced Roadway Visibility Conditions

  On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modificatio…

• RQ24009Opened Apr 25, 2024Open

  Recall 23V838 Remedy Effectiveness

  The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the …

• DP23002Opened Jun 29, 2023Open

  Sudden Unintended Acceleration

  The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.

• DP23001Opened Apr 7, 2023Closed Mar 18, 2026

  Defect Petition Interlock Request

  On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (SUA) incidents. To fix this alleged de…

• DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

  Pedestrian alert sounds

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

• EA22002Opened Jun 8, 2022Closed Apr 25, 2024led to recall 23V085

  Autopilot System Driver Controls

  The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation …

• PE21023Opened Dec 21, 2021Closed May 26, 2023

  Tesla Passenger Play

  The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 was prompted by the receipt of Vehicle Owners Questionnaire (VOQ) 11439598 from the owner of a 2021 Model 3 on November 6, 2021. ODI sent an Information Request (IR) letter to Tesla on January 20, 202…

• PE21020Opened Aug 13, 2021Closed Jun 8, 2022

  Autopilot & First Responder Scenes

  On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the invest…

• DP20001Opened Jan 13, 2020Closed Jan 8, 2021

  Sudden Unintended Acceleration

  On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes. On January 13, 2020, NHTSA's Office of Defects Investigation (ODI) opened Defect Petition DP20-001 to evaluate the petitioner?s request. ODI's evaluation included reviews of all complaints and supporting informat…

• DP19005Opened Oct 1, 2019Closed Sep 28, 2021

  Battery Management Software Updates

  In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019. The petitioner bases his request on vehicle fires that took place worldwide and OTA software updates Tesla made to the Battery Management System (BMS) of certain Tesla vehicles that resulted in loss of available vehicle mileage range and increased charging durations.On October 1, 2019, the Office of Defects Investig…

Recent 2019 Tesla Model X complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 5, 2026MTAirbagsSeats & Seat Belts

   In 2020 my Tesla started throwing a strange fault. Front Passenger Safety Restraint System Issue. The seat would be empty and sometimes the vehicle threw warnings that seatbelt was unbuckled like someone was sitting in the seat. I reported the problem to Tesla and they sent home service in 2020 and supposedly reconnected a cable. The issue has now returned. When I had my vehicle serviced last week they denied warranty to repair the issue even though I reported it back in…

   NHTSA complaint #11769173 · source
2. Filed Aug 19, 2026AZOther / Unknown

   My 2019 Tesla Model X has Full Self Driving (FSD) software version 12.6.4, which is the latest version provided by Tesla for my vehicle. While driving with FSD engaged, the car became confused by the yellow centerline road markings and possibly lines of black tar road repair and swerved across the centerline and into oncoming traffic. I had to take manual control over from the FSD software to swerve the car back into my lane to avoid oncoming traffic. It is clear that this…

   NHTSA complaint #11757969 · source
3. Filed Jul 1, 2026113,000 miTX1 injuredBody & Structure

   The contact owns a 2019 Tesla Model X. The contact stated that the passenger’s side rear falcon wing door closed unexpectedly. The door sensor failed to sense the contact’s [XXX] daughter’s leg. The contact’s [XXX] daughter’s leg was fractured. The dealer was contacted, and after having the vehicle inspected, no cause for the failure was found. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was informed that an Incident…

   NHTSA complaint #11747614 · source
4. Filed Jun 16, 2026NVAirbags

   Vehicle: 2019 Tesla Model X VIN: [XXX] My horn stopped working, and Tesla Service diagnosed the issue as a “known issue” with the driver airbag module, stating the entire airbag assembly must be replaced. They quoted me several thousand dollars for the repair. A horn failure caused by the airbag assembly is a safety defect, and Tesla has an active NHTSA recall (25V‑172) for Model X vehicles with incorrect driver airbag/horn pad assemblies that cause the horn to stop working.…

   NHTSA complaint #11744601 · source
5. Filed Apr 7, 2026CASuspensionWheels & Tires

   On March 6, 2026, at 7:15 PM, the rear lower control arm on my 2019 Tesla Model X Raven catastrophically failed while traveling at 55 mph. The suspension component snapped without warning or impact, causing an immediate and dangerous loss of vehicle stability with my children inside. I was forced to perform an emergency stop on the narrow shoulder of US-395, an unlit one-lane highway with a 65-mph speed limit. Because the vehicle was disabled in a remote, dark area, my…

   NHTSA complaint #11729585 · source
6. Filed Mar 31, 2026ILSteeringSuspensionWheels & Tires

   I have replaced several sets of tires with this Tesla Model X 2019. After years of dealing with a front end alignment problem, I finally had the repair done with some assistance from Tesla. When I purchased my vehicle under warranty, I reported problems with steering and pulling to one side, but they repeatedly claimed they couldn't replicate. This was before they allowed customers to drive with the repaid team. I mention the front-end problems as that has coupled with the…

   NHTSA complaint #11728414 · source
7. Filed Mar 24, 202626,000 miCAVisibility & Wipers

   The contact owns a 2019 Tesla Model X. The contact stated that a stress crack had developed in the windshield near the forward-facing ADAS camera and sensor. The dealer inspected the vehicle and confirmed there was no sign of an impact to the windshield to cause the stress crack. The vehicle was taken to a dealer and the failure was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.

   NHTSA complaint #11726839 · source
8. Filed Mar 3, 2026VASuspension

   Vehicle: 2019 Tesla Model X VIN: [XXX] Component: Suspension/Steering/Drivetrain Defect Description: Three concurrent Technical Service Bulletin failures: 1. TSB SB-21-39-001: Front drive unit halfshafts premature failure (manufacturing defect, pre-May 2019 builds) 2. TSB SB-20-32-004: Steering intermediate shaft corrosion due to inadequate road contaminant protection (design defect) 3. Ball joint/control arm water ingress from inadequate sealing (design defect) All three…

   NHTSA complaint #11721870 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology