Recall 23V838000: 2017–2023 Tesla Model 3, 2012–2023 Tesla Model S, 2016–2023 Tesla Model X +1 more
Updated from NHTSA data · How we count
- Report date
- Dec 12, 2023
- Vehicles affected
- 2,031,220
- Models
- 4
- Initiated by
- ODI
The problem
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
The risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
The fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2017 Tesla Model 3
- 2018 Tesla Model 3
- 2019 Tesla Model 3
- 2020 Tesla Model 3
- 2021 Tesla Model 3
- 2022 Tesla Model 3
- 2023 Tesla Model 3
- 2012 Tesla Model S
- 2013 Tesla Model S
- 2014 Tesla Model S
- 2015 Tesla Model S
- 2016 Tesla Model S
- 2017 Tesla Model S
- 2018 Tesla Model S
- 2019 Tesla Model S
- 2020 Tesla Model S
- 2021 Tesla Model S
- 2022 Tesla Model S
- 2023 Tesla Model S
- 2016 Tesla Model X
- 2017 Tesla Model X
- 2018 Tesla Model X
- 2019 Tesla Model X
- 2020 Tesla Model X
- 2021 Tesla Model X
- 2022 Tesla Model X
- 2023 Tesla Model X
- 2020 Tesla Model Y
- 2021 Tesla Model Y
- 2022 Tesla Model Y
- 2023 Tesla Model Y
Details
- NHTSA campaign
- 23V838000
- Manufacturer campaign
- SB-23-00-008
- Manufacturer
- Tesla, Inc.
- Owner letters
- Feb 10, 2024
- Components
- Electrical system:adas:driver monitoring:software (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology