2012 Tesla Model S problems, complaints & recalls

Updated Oct 10, 2026 from NHTSA data · How we count

Owners have filed 52 complaints with NHTSA about the 2012 Tesla Model S, most often about electrical system. There are 8 recalls for this model year.

Complaints: 52
Recalls: 8
Crashes: 1
Fires: 0
Injuries: 0
Median mileage: 68,599 mi

Key facts

Electrical System is the most-reported problem area, named in 35 of 52 complaints (67%).
Visibility & Wipers (6) and lighting (5) follow.
Half of the complaints that list mileage happened before 68,599 mi.
Owners reported 1 crash, 0 fires and 0 injuries.
The 2012 Tesla Model S has 8 recalls on file.
NHTSA has opened 8 defect investigations covering this vehicle.
It ranks 12th of 15 Tesla Model S model years by our severity-weighted complaint score (1st = worst).

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)	Complaints
Electrical system	35
Unknown or other	11
Exterior lighting	5
Power train	5
Visibility/wiper	5
Suspension	3
Equipment:electrical:infotainment:video (touch)screen/monitor/unit	2
Fuel/propulsion system	2

When problems happen (mileage)

Mileage at the time of the problem, for 2012 Tesla Model S complaints that list mileage.

2012 Tesla Model S recalls (8)

Recall 24V376000May 28, 2024125,233 vehicles
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Recall 24V051000Jan 30, 20242,193,869 vehicles
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Recall 23V838000Dec 12, 20232,031,220 vehicles
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Recall 21V035000Jan 29, 2021134,951 vehicles
BACK OVER PREVENTION:SOFTWARE · EXTERIOR LIGHTING:TURN SIGNAL · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Risk: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Recall 18V204000Mar 29, 201870,421 vehicles
STEERING:ELECTRIC POWER ASSIST SYSTEM
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.
Recall 17V260000Apr 19, 201731,709 vehicles
PARKING BRAKE
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Risk: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.
Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.
Recall 17V023000Jan 10, 20172,997 vehicles
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the frontal air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Tesla will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall began September 12, 2017. Owners may contact Tesla customer service at 1-877-798-3752.
Recall 15V780000Nov 23, 201559,415 vehicles
SEAT BELTS:FRONT
Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.
Risk: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.
Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.

NHTSA defect investigations

RQ24009Opened Apr 25, 2024Open
Recall 23V838 Remedy Effectiveness
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the …
DP23002Opened Jun 29, 2023Open
Sudden Unintended Acceleration
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.
DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…
EA22002Opened Jun 8, 2022Closed Apr 25, 2024led to recall 23V085
Autopilot System Driver Controls
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation …
EA21002Opened Sep 17, 2021Open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…
EA20003Opened Nov 12, 2020Closed May 2, 2024led to recall 21V035
Loss of rearview camera
On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year (MY) 2016-2018 Tesla Model X vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. During its investigation, ODI learned that the expected usage life rating for the 8GB eMMC NAND flash memory device is approximately 3,000 “P/E” or Program-Erase cycles, after which the eMMC NAND flash memo…
PE20010Opened Jun 22, 2020Closed Nov 22, 2020
Loss of rearview camera
On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. EMMC NAND flash devices have a finite lifespan based upon the number of program/erase (P/E) cycles. The subject MCU allegedly fails prematurely due to memory wear-out of the eMMC NAND flash. Tesla used the same MCU with the Tegra 3 processor in approxi…
DP19005Opened Oct 1, 2019Closed Sep 28, 2021
Battery Management Software Updates
In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019. The petitioner bases his request on vehicle fires that took place worldwide and OTA software updates Tesla made to the Battery Management System (BMS) of certain Tesla vehicles that resulted in loss of available vehicle mileage range and increased charging durations.On October 1, 2019, the Office of Defects Investig…

Recent 2012 Tesla Model S complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

Filed Jun 17, 2026WVElectrical SystemOther / UnknownTransmission & Drivetrain
In October 2024, I brought my recently purchased used Model S to the Cincinnati Service Center for an antenna inspection, MCU upgrade, and general inspection to ensure the vehicle was safe and operating properly. During the inspection, I was informed that additional issues had been discovered. Wanting the vehicle to be reliable, I authorized the recommended repairs and ultimately paid more than $10,000 for the work performed. When I picked up the vehicle, a technician had to…
NHTSA complaint #11744727 · source
Filed Dec 30, 2025CAAirbags
In the evening of [XXX] of this year, the driver door airbag in my 2012 Tesla Model S self-deployed as I opened the car door to exit after parking in my garage. I brought the car to the Tesla dealer in Buena Park California, and they told me they could not fix it because the car’s warranty had already expired. I was not concerned about getting it fixed for free under warranty, but wanted Tesla to acknowledge that this was a serious safety hazard and what could be done to…
NHTSA complaint #11707948 · source
Filed Mar 17, 2023CAEngine
Motor is starting to make sounds and according to teslamotorsclub.com the motor will fail eventually. Many have to had to have the motor switched out multiple times. It is quite evident that there was a design flaw which Tesla corrected in later years.
NHTSA complaint #11512319 · source
Filed Mar 7, 2023INTransmission & Drivetrain
The drive unit has water damage from normal driving. The car never went through deep water or was flooded, but the tech at the service center is saying the units are sealed but still can get water in them and corrode. How can a vital sealed part of the vehicle be damaged by normal driving and claim water damage? The car operated just fine the day before. Please advise.
NHTSA complaint #11510630 · source
Filed Nov 29, 2022CAElectrical SystemLightingVisibility & Wipers
I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.
NHTSA complaint #11495377 · source
Filed Oct 8, 2022WAElectrical System
I charge my Model S on a 30 amp circuit with the car location amperage set to 20 amps to avoid overheating the circuit. Around Sept 12 while plugged in to the 30 amp, the car pulled in 50 amps off the line causing a melting of the wires and a near fire based on the damages later found. The car is supposed to send charging error alerts or problems via the Tesla app. Instead it continued to try to pull power out of the burnt line for 11 days all the while further depleting the…
NHTSA complaint #11488480 · source
Filed Jun 12, 2022OHElectrical SystemFuel, Hybrid & EV Propulsion
Both the 12 volt system and High voltage battery system or a component communicating between the two failed. I received a warning message that my vehicle may not restart and within 30 seconds it completely shutdown while driving in the middle of the road. The vehicle was essentially dead weight at this point. None of its features worked, the ability to unlock it, the ability to use electronic doors and windows functions could not be performed. it could not even be jumped to…
NHTSA complaint #11468855 · source
Filed Dec 3, 2021VAElectrical SystemVisibility & Wipers
The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was returned, the rear view camera did not function (black screen and/or serious flicker when video was partially displayed). Also bubbles were introduced into the front display panel.…
NHTSA complaint #11442524 · source

Compare the 2012 Tesla Model S with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology