2021 Tesla Model S problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 179 complaints with NHTSA about the 2021 Tesla Model S, most often about driver assistance & safety tech. There are 23 recalls for this model year.

Complaints
179
Recalls
23
Crashes
13
Fires
2
Injuries
5
Median mileage
6,000 mi
at time of problem

Key facts

  • Driver Assistance & Safety Tech is the most-reported problem area, named in 52 of 179 complaints (29%).
  • Steering (29) and electrical system (25) follow.
  • Half of the complaints that list mileage happened before 6,000 mi.
  • Owners reported 13 crashes, 2 fires and 5 injuries.
  • The 2021 Tesla Model S has 23 recalls on file.
  • NHTSA has opened 14 defect investigations covering this vehicle.
  • It ranks 7th of 15 Tesla Model S model years by our severity-weighted complaint score (1st = worst).
  • That is 124% more complaints than the 2020 model year (80).

2021 Tesla Model S problems by category

  • 52 complaints
  • Other / Unknown · 3 crashes
    45 complaints
  • Steering · 2 crashes
    29 complaints
  • 25 complaints
  • Wheels & Tires
    19 complaints
  • Suspension
    16 complaints
  • Brakes · 3 crashes
    16 complaints
  • Acceleration & Cruise Control · 2 crashes
    16 complaints
  • Body & Structure
    11 complaints
  • Seats & Seat Belts · 1 crash
    9 complaints
  • Lighting
    6 complaints
  • Airbags
    5 complaints
  • Visibility & Wipers
    4 complaints
  • Transmission & Drivetrain
    2 complaints
  • Engine
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Unknown or other45
Steering29
Forward collision avoidance: automatic emergency braking27
Forward collision avoidance: adaptive cruise control26
Electrical system22
Service brakes16
Suspension16
Vehicle speed control14

When problems happen (mileage)

9Under 10k310k–30k230k–60k160k–100k100k–150k150k+
Mileage at the time of the problem, for 2021 Tesla Model S complaints that list mileage.

2021 Tesla Model S recalls (23)

  • Recall 26V283000May 4, 2026218,868 vehicles
    BACK OVER PREVENTION:SOFTWARE

    Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

  • Recall 25V172000Mar 19, 202591 vehicles
    AIR BAGS · ELECTRICAL SYSTEM:HORN

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

    Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

    Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

  • Recall 24V967000Dec 23, 2024487 vehicles
    AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION

    Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

    Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

    Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

  • Recall 24V554000Jul 24, 20241,849,638 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

    Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

    Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

  • Recall 24V376000May 28, 2024125,233 vehicles
    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

  • Recall 24V153000Feb 27, 20246,557 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

    Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

    Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

  • Recall 24V051000Jan 30, 20242,193,869 vehicles
    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

  • Recall 23V838000Dec 12, 20232,031,220 vehicles
    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

  • Recall 23V743000Nov 3, 2023194 vehicles
    AIR BAGS:FRONTAL · STEERING: STEERING WHEEL/HANDLE BAR

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

    Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

    Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

  • Recall 23V488000Jul 14, 202315,869 vehicles
    SEAT BELTS:FRONT

    Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

    Risk: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

  • Recall 23V085000Feb 15, 2023362,758 vehicles
    STEERING:AUTOMATED/ADAPTIVE STEERING

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

  • Recall 22V818000Nov 1, 202240,168 vehicles
    STEERING:ELECTRIC POWER ASSIST SYSTEM

    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

    Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

    Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

  • Recall 22V702000Sep 19, 20221,096,762 vehicles
    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

  • Recall 22V296000May 3, 2022129,960 vehicles
    BACK OVER PREVENTION:DISPLAY FUNCTION · EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

    Risk: A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

    Remedy: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

  • Recall 22V235000Apr 12, 2022594,894 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

  • Recall 22V104000Feb 23, 20229 vehicles
    AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S vehicles. The right or left side curtain air bag inflators may have been assembled incorrectly.

    Risk: An incorrectly assembled inflator can cause a delayed or improper deployment of the side curtain air bag, increasing the risk of injury during a crash.

    Remedy: Tesla Service Centers will replace the side curtain air bags, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-001.

  • Recall 22V063000Feb 4, 2022578,607 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

  • Recall 22V050000Feb 2, 202226,681 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

    Risk: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

    Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

  • Recall 22V045000Feb 1, 2022817,143 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · SEAT BELTS:FRONT

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

    Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

  • Recall 22V037000Jan 27, 202253,822 vehicles
    STEERING:AUTOMATED/ADAPTIVE STEERING

    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

    Risk: Failing to stop at a stop sign can increase the risk of a crash.

    Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

  • Recall 21V00B000Dec 21, 2021130,441 vehicles
    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

    Risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.

    Remedy: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.

  • Recall 21V868000Nov 9, 20217,600 vehicles
    AIR BAGS · AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION

    Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.

    Risk: A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.

    Remedy: Tesla Service will replace the driver's air bag, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-007.

  • Recall 21V846000Oct 29, 202111,728 vehicles
    FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA · FORWARD COLLISION AVOIDANCE:SOFTWARE · FORWARD COLLISION AVOIDANCE: WARNINGS

    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

    Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

    Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

NHTSA defect investigations

  • EA26002Opened Mar 18, 2026Open

    FSD Collisions in Reduced Roadway Visibility Conditions

    The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and ca…

  • PE25012Opened Oct 7, 2025Open

    Traffic safety violations while Full Self Driving ("FSD") is engaged

    The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects …

  • AQ25002Opened Aug 20, 2025Open

    Compliance with Standing General Order 2021-01 Reporting Requirements

    The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a si…

  • PE24033Opened Jan 6, 2025Closed Apr 3, 2026

    Actually Smart Summon sessions resulting in low-speed impacts.

    On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Sum…

  • PE24031Opened Oct 17, 2024Closed Mar 18, 2026

    FSD Collisions in Reduced Roadway Visibility Conditions

    On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modificatio…

  • RQ24009Opened Apr 25, 2024Open

    Recall 23V838 Remedy Effectiveness

    The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the …

  • DP23002Opened Jun 29, 2023Open

    Sudden Unintended Acceleration

    The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.

  • DP23001Opened Apr 7, 2023Closed Mar 18, 2026

    Defect Petition Interlock Request

    On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (SUA) incidents. To fix this alleged de…

  • PE23006Opened Mar 24, 2023Closed May 16, 2024led to recall 23V488

    Front seat belt anchor detachment

    On March 24, 2023, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 2 consumer complaints alleging the front seat belts had suddenly detached from the outboard lap pretensioner anchor while in motion in model year (MY) 2022-2023 Tesla Model X vehicles. In its June 19, 2023 response to ODI’s May 4, 2023 Information Request letter of the PE, Tesla reported that its review of field repair data identified 12 additional warranty claims of the subject condition in the affected vehicles. On July 14, 2023, Tesla filed a safety recall (NHTSA No. 23V-488)…

  • DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

    Pedestrian alert sounds

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

  • EA22002Opened Jun 8, 2022Closed Apr 25, 2024led to recall 23V085

    Autopilot System Driver Controls

    The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation …

  • PE22002Opened Feb 16, 2022Closed Jun 29, 2026

    Unexpected Brake Activation

    On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 – 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware Cruise Control (TACC). These complaints have been colloquially referred to as “phantom braking”. ODI opened PE22002 to determine the scope and severity of the potential problem and to assess any resultin…

  • PE21023Opened Dec 21, 2021Closed May 26, 2023

    Tesla Passenger Play

    The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 was prompted by the receipt of Vehicle Owners Questionnaire (VOQ) 11439598 from the owner of a 2021 Model 3 on November 6, 2021. ODI sent an Information Request (IR) letter to Tesla on January 20, 202…

  • PE21020Opened Aug 13, 2021Closed Jun 8, 2022

    Autopilot & First Responder Scenes

    On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the invest…

NHTSA 5-Star safety ratings

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2021 Tesla Model S 5 HB AWDNot RatedNot RatedNot Rated★★★★★

Recent 2021 Tesla Model S complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 29, 2026WADriver Assistance & Safety TechAcceleration & Cruise Control
    Tesla has taken away the ability to set maximum speed when using their Full Self Driving. THIS SHOULD BE ILLEGAL!!!! Now, the car can and will do 85 on a 60mph freeway! Sometimes you can't even tell you're speeding that fast until it's too late. INCREDIBLY DANGEROUS! They used to have that feature and they've taken it away. For the greed of collecting more data... AT THE EXPENSE OF EVERY DRIVER'S SAFETY
    NHTSA complaint #11767911 · source
  2. Filed Sep 16, 2026CA1 injuredOther / Unknown
    I was driving to work this morning and engaged FSD mode in standard when suddenly the vehicle began to speed towards traffic and did not slow down while approaching a stopped semi truck. When I tried to brake, the FSD mode did not disengage and the car skidded a bit before I swerved out of the way to avoid the truck. FSD was still engaged for another minute or two before I was finally able to get it to turn disengage. The vehicle was stuck in FSD mode and speeding for about…
    NHTSA complaint #11764838 · source
  3. Filed Sep 15, 2026CAOther / UnknownWheels & Tires
    I am filing this complaint regarding a potential safety issue involving a 22-inch Forgiato EV001 forged wheel installed on my 2021 Tesla Model S. The affected wheel is the front passenger-side wheel. I discovered a crack/hairline fracture on one of the rim spokes of the wheel. The wheel is a 22-inch Forgiato EV001 (EV-001) forged wheel. I am concerned that the crack in the rim spoke may represent a potential structural safety issue because the wheel is a critical component…
    NHTSA complaint #11764570 · source
  4. Filed Aug 12, 202665,000 miFLBrakesAcceleration & Cruise Control
    The contact owns a 2021 Tesla Model S. The contact stated that while driving at various speeds with the cruise control feature engaged, the brakes independently activated without the brake pedal being depressed. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
    NHTSA complaint #11756406 · source
  5. Filed May 13, 2026ALBrakesDriver Assistance & Safety TechSeats & Seat Belts
    I noticed it happened before but I couldn't quite figure out what happened! I was driving down the local road and got ready to go under a overpass and next thing u know my EV just slammed on brakes like I was about to hit someone! Seatbelt choked me and made me gag! But when I came through this time It caught me off but after that I realized there's a problem,especially going under that overpass! This couldn't been very dangerous to anyone! This is a VERY DANGEROUS and…
    NHTSA complaint #11737492 · source
  6. Filed May 11, 2026CACrash1 injuredTowedDriver Assistance & Safety TechOther / Unknown
    I was in full self driving mode and was travelling North bound 110 freeway transitioning to 405 freeway Northbound. In the right lane. Transition curved left. looked at my speed for a split second and as i looked up we were a split second from hitting freeway barrier head-on. We crashed through the barrier and ended on the embankment of the freeway. My car front end was totally demolished, front airbags went off. I was ok, but my wife suffered a L1 vertebrae fracture and was…
    NHTSA complaint #11737104 · source
  7. Filed Mar 9, 2026CAElectrical SystemSeats & Seat Belts
    The contact owns a 2021 Tesla Model S. The contact received notification of NHTSA Campaign Number: 22V045000 (ELECTRICAL SYSTEM, SEAT BELTS); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
    NHTSA complaint #11722975 · source
  8. Filed Jan 17, 2026INAirbagsSeats & Seat BeltsSuspension
    I have started receiving airbag & seat safety issue alert but recieved appointment after a month even considering major safety concern. Some of 2021 vehicles are serviced under the recall Tesla sent. But told me mine doesn’t qualify for same issue for same year, same model cars. It seems like issue is with all Tesla Model S 2021 but Tesla charging big dollar amount to repair the safety concern. They have also mentioned there is on going concern with air suspension and all…
    NHTSA complaint #11711634 · source

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Other 2021 Tesla models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology