2013 Tesla Model S problems, complaints & recalls

2013 Tesla Model S recalls (11)

• Recall 24V376000May 28, 2024125,233 vehicles
  SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

  Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

  Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

• Recall 24V153000Feb 27, 20246,557 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

  Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

  Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

  Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

• Recall 24V051000Jan 30, 20242,193,869 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

  Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

  Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

• Recall 23V838000Dec 12, 20232,031,220 vehicles
  ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

  Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

  Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

  Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

• Recall 21V035000Jan 29, 2021134,951 vehicles
  BACK OVER PREVENTION:SOFTWARE · EXTERIOR LIGHTING:TURN SIGNAL · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

  Risk: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

  Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

• Recall 18V204000Mar 29, 201870,421 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

  Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

  Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.

• Recall 18V031000Jan 9, 201817,846 vehicles
  AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Tesla, Inc. (Tesla) is recalling all 2013 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy: Tesla will notify owners, and Tesla Service Centers will replace the passenger frontal air bag modules, free of charge. The recall is expected to begin in March 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-20-001.

• Recall 17V260000Apr 19, 201731,709 vehicles
  PARKING BRAKE

  Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

  Risk: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

  Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.

• Recall 15V780000Nov 23, 201559,415 vehicles
  SEAT BELTS:FRONT

  Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

  Risk: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.

  Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.

• Recall 14V006000Jan 13, 201421,081 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY · EQUIPMENT:ELECTRICAL

  Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S vehicles equipped for, and delivered with, certain NEMA 14-50 (240 volt) Universal Mobile Connector (UMC) adapters. During charging, the adapter, cord, or wall outlet could overheat.

  Risk: An overheated adapter, cord, or wall outlet increases the risk of burn injury and/or fire.

  Remedy: Tesla will notify owners and provide an over-the-air (OTA) software update. Some owners have already received this update. This update allows the Model S on board charging system to detect any unexpected fluctuations in the input power or higher resistance connections to the vehicle. If detected, the onboard charging system will automatically reduce the charging current by 25%. Tesla owners can verify that they have received the updated software (version 5.8.4 or later) by viewing the vehicle's center information screen. Additionally, Tesla will mail owners a replacement NEMA 14-50 adapter that is equipped with an internal thermal fuse. The recall began on March 14, 2014. Owners may contact Tesla Service Center at 1-877-79-TESLA (1-877-798-3752).

• Recall 13V249000Jun 14, 20131,228 vehicles
  SEATS

  Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S electric vehicles manufactured May 10, 2013, through June 8, 2013. An improper method for aligning the left hand seat back striker to the bracket may have weakened the weld between the bracket and the frame of the vehicle.

  Risk: In the event of a crash, the left hand seat back may not stay mounted, increasing the risk of injury to passengers.

  Remedy: Tesla will notify owners, and Tesla Service Centers will inspect the left hand second row strikers. Tesla will add additional mounting hardware to ensure a proper joint between the bracket and the frame, free of charge. The recall began on June 24, 2013. Owners may contact Tesla at 1-650-681-5000.

NHTSA defect investigations

• RQ24009Opened Apr 25, 2024Open

  Recall 23V838 Remedy Effectiveness

  The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the …

• DP23002Opened Jun 29, 2023Open

  Sudden Unintended Acceleration

  The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.

• DP23001Opened Apr 7, 2023Closed Mar 18, 2026

  Defect Petition Interlock Request

  On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (SUA) incidents. To fix this alleged de…

• DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

  Pedestrian alert sounds

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

• EA22002Opened Jun 8, 2022Closed Apr 25, 2024led to recall 23V085

  Autopilot System Driver Controls

  The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation …

• EA21002Opened Sep 17, 2021Open

  Desiccated Air Bag Inflator Rupture

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…

• PE20020Opened Nov 22, 2020Closed Aug 12, 2024

  Fore Link Failure

  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on forty-three complaints alleging failure of the left or right front suspension fore links in Tesla model year (MY) 2015 through 2017 Model S and MY 2016 through 2017 Model X vehicles. The investigation has identified 426 instances of failure on part number 1041570-00-A or 1041575-00-A fore links.None of the instances resulted in any loss of vehicle control. One minor crash with no injuries is associated with the 426 instances fore link failures.A majority of the failures occurred between one to fifteen mph whi…

• EA20003Opened Nov 12, 2020Closed May 2, 2024led to recall 21V035

  Loss of rearview camera

  On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year (MY) 2016-2018 Tesla Model X vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. During its investigation, ODI learned that the expected usage life rating for the 8GB eMMC NAND flash memory device is approximately 3,000 “P/E” or Program-Erase cycles, after which the eMMC NAND flash memo…

• PE20010Opened Jun 22, 2020Closed Nov 22, 2020

  Loss of rearview camera

  On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. EMMC NAND flash devices have a finite lifespan based upon the number of program/erase (P/E) cycles. The subject MCU allegedly fails prematurely due to memory wear-out of the eMMC NAND flash. Tesla used the same MCU with the Tegra 3 processor in approxi…

• DP20001Opened Jan 13, 2020Closed Jan 8, 2021

  Sudden Unintended Acceleration

  On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes. On January 13, 2020, NHTSA's Office of Defects Investigation (ODI) opened Defect Petition DP20-001 to evaluate the petitioner?s request. ODI's evaluation included reviews of all complaints and supporting informat…

• DP19005Opened Oct 1, 2019Closed Sep 28, 2021

  Battery Management Software Updates

  In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019. The petitioner bases his request on vehicle fires that took place worldwide and OTA software updates Tesla made to the Battery Management System (BMS) of certain Tesla vehicles that resulted in loss of available vehicle mileage range and increased charging durations.On October 1, 2019, the Office of Defects Investig…

• PE13037Opened Nov 15, 2013Closed Mar 26, 2014

  Fire - Propulsion Battery - Road Debris

  The subject vehicles (SV), model years 2012-2013 Tesla Model S, are emerging technology electric vehicles using a high voltage battery (HVB) to provide propulsion energy. The HVB uses lithium-ion cells combined in 60 or 85 kWh capacities, and a control system that monitors the HVB and its liquid cooling system. The HVB is positioned across the width of the vehicle between the front and rear wheels and lies above a flat aluminum pan that forms the bottom of the SV's chassis. About two thirds of the SVs were manufactured with an air-assisted suspension system that actively controls ride height, …

NHTSA 5-Star safety ratings

Recent 2013 Tesla Model S complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 2, 2026CABrakes

   Mileage: Approximately 177,379 miles Location: California Component: Electric parking brake (EPB) / gear selection Description: My vehicle's electric parking brake intermittently locks the car in place when I come to a stop, such as at a traffic light. This has happened 5 times in the last 4 weeks. When it occurs, the car will not shift into gear and will not move at all. The only way I have been able to recover is to keep trying to shift until it eventually releases, or to…

   NHTSA complaint #11768540 · source
2. Filed Jun 24, 2026ILElectrical SystemSteeringTransmission & Drivetrain

   The vehicle has suffered a catastrophic, intermittent low-voltage network crash caused by a failing Body Control Module (BCM), resulting in multiple dangerous safety-critical failure modes. On a previous occasion, the vehicle woke up with severe network faults and automatically forced itself into Neutral. When the driver stepped out to get the child and shut the door, the system crashed entirely and the exterior electronic door handles failed to present, trapping an infant…

   NHTSA complaint #11746345 · source
3. Filed Jun 15, 2026CAAirbagsOther / UnknownSeats & Seat Belts

   This issue appears to be related to a known MCU failure affecting early Tesla Model S vehicles. The touchscreen exhibits screen melting/discoloration and eventually goes blank or becomes inoperative. When this occurs, critical functions including occupant detection indicators, seatbelt warnings, and windshield defrost controls may become unavailable. The loss of these functions creates potential safety risks involving visibility, occupant protection, and driver awareness…

   NHTSA complaint #11744091 · source
4. Filed Jun 15, 2026CAAirbagsOther / UnknownSeats & Seat Belts

   This issue appears to be related to a known MCU failure affecting early Tesla Model S vehicles. The touchscreen exhibits screen melting/discoloration and eventually goes blank or becomes inoperative. When this occurs, critical functions including occupant detection indicators, seatbelt warnings, and windshield defrost controls may become unavailable. The loss of these functions creates potential safety risks involving visibility, occupant protection, and driver awareness…

   NHTSA complaint #11744090 · source
5. Filed Jun 3, 2026ORElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   While driving my 2013 Tesla Model S at normal road speed, the vehicle suddenly lost all propulsion without any warning. I had to coast and maneuver across traffic to avoid being hit before the car came to a stop. After shifting into Park, the vehicle displayed DI_w072 and DI_f072 gate‑drive faults, which indicate inverter/drive‑unit failure and match a pattern reported by other early‑model‑year Tesla owners. This sudden loss of motive power created a serious safety hazard,…

   NHTSA complaint #11741781 · source
6. Filed Mar 29, 2026CALighting

   Vehicle lights turned off while driving home with my family. Pulling over and turning off and on the car reset the problem. When lights turned off I received a warning light identifying a faulty right headlight and faulty left headlight. No accident and vehicle is currently outside manufacture warranty.

   NHTSA complaint #11727760 · source
7. Filed Feb 27, 2026108,000 miMDTowedBrakesElectrical SystemEngine

   The contact owns a 2013 Tesla Model S. The contact stated that the parking brake seized while leaving a charging station, and the vehicle screeched into oncoming traffic and stalled. The parking brake warning light was illuminated. The local dealer was contacted, and an appointment was scheduled. The vehicle had not been charged prior to a snowstorm, and the battery became fully drained. The vehicle was taken to the local dealer, where it was determined that the main battery…

   NHTSA complaint #11720889 · source
8. Filed Feb 17, 2026WAOther / Unknown

   I have a 2013 Tesla Model-S, I have so far spent thousands on this car for door handle related problems over its lifetime. And Tesla still keeps charging for any door repairs. As of now, the driver side door doesn't open from outside and this is a serious safety hazard in case of an accident

   NHTSA complaint #11718480 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology