2024 Tesla Model S problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 38 complaints with NHTSA about the 2024 Tesla Model S, most often about driver assistance & safety tech. There are 6 recalls for this model year.

Complaints
38
Recalls
6
Crashes
2
Fires
0
Injuries
1
Median mileage
3,500 mi
at time of problem

Key facts

  • Driver Assistance & Safety Tech is the most-reported problem area, named in 20 of 38 complaints (53%).
  • Electrical System (7) and steering (4) follow.
  • Half of the complaints that list mileage happened before 3,500 mi.
  • Owners reported 2 crashes, 0 fires and 1 injury.
  • The 2024 Tesla Model S has 6 recalls on file.
  • NHTSA has opened 6 defect investigations covering this vehicle.
  • It ranks 13th of 15 Tesla Model S model years by our severity-weighted complaint score (1st = worst).
  • That is 67% fewer complaints than the 2023 model year (114).

2024 Tesla Model S problems by category

  • Other / Unknown · 1 crash
    23 complaints
  • 20 complaints
  • Electrical System · 1 crash
    7 complaints
  • Steering
    4 complaints
  • Body & Structure
    2 complaints
  • Suspension
    2 complaints
  • Visibility & Wipers
    2 complaints
  • Airbags
    1 complaints
  • Seats & Seat Belts
    1 complaints
  • Wheels & Tires
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Unknown or other23
Lane departure: assist17
Lane departure: warning15
Electrical system4
Steering4
Visibility/wiper2
Suspension2
Forward collision avoidance: adaptive cruise control2

When problems happen (mileage)

2Under 10k10k–30k30k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2024 Tesla Model S complaints that list mileage.

2024 Tesla Model S recalls (6)

  • Recall 25V172000Mar 19, 202591 vehicles
    AIR BAGS · ELECTRICAL SYSTEM:HORN

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

    Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

    Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

  • Recall 25V002000Jan 6, 2025239,382 vehicles
    BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM

    Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

  • Recall 24V967000Dec 23, 2024487 vehicles
    AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION

    Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

    Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

    Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

  • Recall 24V554000Jul 24, 20241,849,638 vehicles
    ELECTRICAL SYSTEM:SOFTWARE · LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

    Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

    Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

  • Recall 24V376000May 28, 2024125,233 vehicles
    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

  • Recall 23V743000Nov 3, 2023194 vehicles
    AIR BAGS:FRONTAL · STEERING: STEERING WHEEL/HANDLE BAR

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

    Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

    Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

NHTSA defect investigations

  • EA26002Opened Mar 18, 2026Open

    FSD Collisions in Reduced Roadway Visibility Conditions

    The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and ca…

  • PE25012Opened Oct 7, 2025Open

    Traffic safety violations while Full Self Driving ("FSD") is engaged

    The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects …

  • AQ25002Opened Aug 20, 2025Open

    Compliance with Standing General Order 2021-01 Reporting Requirements

    The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a si…

  • PE24033Opened Jan 6, 2025Closed Apr 3, 2026

    Actually Smart Summon sessions resulting in low-speed impacts.

    On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Sum…

  • PE24031Opened Oct 17, 2024Closed Mar 18, 2026

    FSD Collisions in Reduced Roadway Visibility Conditions

    On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modificatio…

  • RQ24009Opened Apr 25, 2024Open

    Recall 23V838 Remedy Effectiveness

    The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the …

Recent 2024 Tesla Model S complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Apr 20, 2026CAOther / UnknownSuspensionWheels & Tires
    2024 Tesla Model S. Repeated rear tire and rear wheel failures with abnormal wear and possible rear alignment or suspension-related defect. Tesla service history shows repeated rear tire replacements beginning at about 5,165 miles, a later four-wheel alignment, a right rear tire replacement for uneven tire wear under the basic vehicle warranty at about 21,594 miles, a documented bent left rear wheel at about 27,047 miles, a left rear wheel replacement due to crack after a…
    NHTSA complaint #11732580 · source
  2. Filed Jan 7, 20265,000 miIDElectrical System
    The contact owns a 2024 Tesla Model S. The contact stated that after an update was performed over the air (OTA), the scroll option changed, and the contact was unable to control the speed of the vehicle. There was no longer a maximum speed limit. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,000.
    NHTSA complaint #11709357 · source
  3. Filed Oct 3, 2025NJBody & Structure
    The design of the emergency opening (No power to normal opening system) of the rear passenger doors is flawed, unsafe and should never have been approved for production. This rear door emergency opening requires an occupant to reach below the seat, remove carpet and pull a manual release cable. During a fire with smoke in the passenger compartment, an occupant may not be able to visually locate the release cable, and has a much higher chance of becoming incapacitated and…
    NHTSA complaint #11691293 · source
  4. Filed Sep 16, 2025NCDriver Assistance & Safety TechSteering
    Sometimes while making ordinary and safe traffic maneuvers the Lane Departure Warning system sometimes emits a very loud, distracting, and startling emergency chime. In particular it does this while turning into parking garages or driveways, which are already high-workload moments with high likelihood of nearby pedestrians and other vulnerable road users.
    NHTSA complaint #11687621 · source
  5. Filed Jul 25, 2025VAAirbagsSeats & Seat Belts
    My car is displaying a message that the "Front left safety restraint issue". Airbags are off. brought the car in for service, they said they fixed some low voltage pin. Less than a week later the message appeared again. Tesla did not take this issue seriously -- I'm driving around with no airbags? The next available appointment is a month out for Tesla. I've uploaded my Tesla invoice where they fixed it and a photo from today when the message is back again.
    NHTSA complaint #11676291 · source
  6. Filed Mar 8, 2025CAElectrical SystemOther / Unknown
    Today while driving the screen behind the driver steering wheel suddenly shut off and went black. I was unable to see if I am in Drive or reverse or what my speed is.
    NHTSA complaint #11647092 · source
  7. Filed Mar 3, 2025CACrashOther / Unknown
    When parked behind another parallel parked car with no one behind me, it Auto shifted into drive instead of reverse which caused me to collide into the parked car infront of me.
    NHTSA complaint #11646100 · source
  8. Filed Mar 3, 2025CADriver Assistance & Safety TechOther / Unknown
    While FSD was engaged. It made a sudden aggressive, swerving maneuver with no warning towards the cars next to us, sounded alarms, and then forcefully disengaged nearly causing an accident
    NHTSA complaint #11645936 · source

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Other 2024 Tesla models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology