2013 Thomas Built Buses Saf-T-Liner EF problems, complaints & recalls

Updated from NHTSA data · How we count

No owner complaints are on file for the 2013 Thomas Built Buses Saf-T-Liner EF yet. There are 6 recalls for this model year.

Complaints
0
Recalls
6
Crashes
0
Fires
0
Injuries
0
Median mileage
—
at time of problem

Key facts

  • The 2013 Thomas Built Buses Saf-T-Liner EF has 6 recalls on file.

2013 Thomas Built Buses Saf-T-Liner EF recalls (6)

  • Recall 15V564000Sep 4, 201552 vehicles
    EQUIPMENT ADAPTIVE/MOBILITY

    Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

    Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

    Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.

  • Recall 15V565000Sep 4, 20154,334 vehicles
    EQUIPMENT ADAPTIVE/MOBILITY

    Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

    Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

    Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.

  • Recall 13V365000Aug 15, 2013237 vehicles
    EQUIPMENT:OTHER:LABELS · FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    Daimler Trucks North America (Daimler) is recalling certain model year 2013-2014 Saf-T-Liner (EF, EFX, and HDX) buses equipped with an auxiliary fuel pickup tube for use with an optional chassis coolant heater and manufactured January 1, 2012, through October 4, 2012. An information label affixed to the auxiliary heater fuel pickup tube may detach and fall off into the fuel tank, inhibiting fuel delivery to the engine.

    Risk: Insufficient fuel delivery may cause the engine to stumble, run erratically, or stall while driving, increasing the risk of a crash.

    Remedy: Daimler will notify owners and dealers will inspect the tanks and auxiliary heater fuel pickup tubes for labels. Any labels will be removed, free of charge. The recall began on October 15, 2013. Owners may contact Daimler at 1-800-716-7466. Daimler's recall number is FL-643.

  • Recall 13V364000Aug 15, 20138 vehicles
    EQUIPMENT:OTHER:LABELS · FUEL SYSTEM, DIESEL

    Daimler Trucks North America (Daimler) is recalling certain model year 2013-2014 Saf-T-Liner (EF, EFX, and HDX) buses equipped with an auxiliary fuel pickup tube for use with an optional chassis coolant heater and manufactured January 1, 2012, through October 4, 2012. An information label affixed to the auxiliary heater fuel pickup tube may detach and fall off into the fuel tank, inhibiting fuel delivery to the engine.

    Risk: Insufficient fuel delivery may cause the engine to stumble, run erratically, or stall while driving, increasing the risk of a crash.

    Remedy: Daimler will notify owners and dealers will inspect the tanks and auxiliary heater fuel pickup tubes for labels. Any labels will be removed, free of charge. The recall began on October 18, 2013. Owners may contact Daimler at 1-800-716-7466. Daimler's recall number is FL-643.

  • Recall 12V296000Jun 28, 20121,312 vehicles
    STRUCTURE:BODY:ROOF AND PILLARS

    Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

    Risk: In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

    Remedy: Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

  • Recall 12V297000Jun 28, 2012163 vehicles
    STRUCTURE:BODY:ROOF AND PILLARS

    Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

    Risk: In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

    Remedy: Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

Recent 2013 Thomas Built Buses Saf-T-Liner EF complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

No narrative complaints on file.

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Other 2013 Thomas Built Buses models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology