2024 Toyota Grand Highlander problems, complaints & recalls

2024 Toyota Grand Highlander recalls (4)

• Recall 25V744000Oct 30, 20251,024,407 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

• Recall 25V595000Sep 11, 2025591,377 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

  Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

  Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

• Recall 24V548000Jul 23, 202433,848 vehicles
  EQUIPMENT:OTHER:LABELS

  Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

  Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

  Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

• Recall 24V461000Jun 20, 2024145,254 vehicles
  AIR BAGS:SIDE/WINDOW:CURTAIN

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

  Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

  Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

NHTSA defect investigations

• DP26006Opened Aug 20, 2026Open

  Road debris/rocks damaging the heat exchangers

  The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlander’s front-end grill has large, open apertures and no protective screen between the grill and the vehicle’s heat exchangers. The Petition further alleges that as a result, during normal driving, the damage to heat exchangers results in coolant leakage and sudden loss of propulsion. The Petitioner cites thirteen (13) …

NHTSA 5-Star safety ratings

Recent 2024 Toyota Grand Highlander complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 26, 2026CAOther / UnknownTransmission & Drivetrain

   2024 Toyota Grand Highlander Hybrid AWD. Vehicle exhibits a severe metallic "clunk" or "boom" noise and impact from the undercarriage specifically when reversing under moderate to firm acceleration. This is a recurring issue reported by numerous owners of this model, related to harsh powertrain engagement and movement when changing direction under load. This issue is NOT related to wheel rotation, brakes, or CV axles. The vehicle has approximately 70,000 miles, has been…

   NHTSA complaint #11767120 · source
2. Filed Sep 24, 2026MOBody & StructureEngine

   The air conditioning system on my 2024 Grand Highlander failed due to a punctured AC condenser caused by road debris passing through the front grille during normal driving. The front fascia has large open apertures with no protective mesh or screening, leaving the condenser, radiator, and other heat exchangers directly exposed to rocks and debris. The condenser face shows multiple debris strikes, with one impact puncturing the core and causing complete refrigerant loss and…

   NHTSA complaint #11766783 · source
3. Filed Sep 12, 2026CAFuel, Hybrid & EV Propulsion

   I own a 2024 Toyota Grand Highlander Hybrid MAX Platinum, purchased brand new in February 2024 and now with approximately 30,400 miles. Since the first few weeks, the vehicle has had an ongoing fuel tank/range issue. The fuel tank is rated at approximately 17 gallons, but the gas pump consistently shuts off after only 10–12 gallons, even when the vehicle indicates 0 miles to empty. It accepts approximately the same amount whether I refuel with 80, 20, or 0 miles remaining.…

   NHTSA complaint #11763866 · source
4. Filed Sep 9, 2026ALTransmission & DrivetrainWheels & Tires

   2024 Toyota Grand Highlander XLE FWD. At approximately 38,000 miles I began hearing a roaring/humming noise that varied with vehicle speed. The condition initially progressed slowly but then became much worse within several days. At 41,510 miles a Toyota dealer diagnosed and replaced the right rear hub/wheel bearing assembly. I was advised that the failed bearing was nearly seized when removed. After replacement the noise was reduced but remained present. The dealer was…

   NHTSA complaint #11762946 · source
5. Filed Sep 8, 2026WVCrashAirbags

   400lb animal strike, no warning lamps on, sensors was replaced from Toyota Ashland KY last year. My wife and 14 year old daughter was in the front seats. Traveling speeds was 55mph zone was traveling approx 45mph.

   NHTSA complaint #11762670 · source
6. Filed Sep 4, 2026TNOther / UnknownAcceleration & Cruise Control

   If my car has been sitting for a while, especially in the heat, and occasionally at random times, when you get in the car and press the gas, the car will not move. This happened twice where I was almost put in a very bad accident. There is a very hard intersection near my son’s school. I have to take a left hand turn- and you have to be quick because there is no light. I turned left and my car would not go- I was stuck in oncoming traffic and the car would not move…

   NHTSA complaint #11762268 · source
7. Filed Sep 4, 2026TXTransmission & Drivetrain

   When ambient temperature are over ~90 the vehicle will lose power during acceleration. This happens typically in the speed range of ~20-35mph. The vehicle’s rpm will spike high but lose the ability to increase speed or shift gears. This occurs ~ 40-50% of the time when over 90 degrees. On several occasions we were forced to abandon merging onto the highway because the vehicle wasn’t safely able to accelerate to match the speed of vehicles on the highway. We reported this…

   NHTSA complaint #11762145 · source
8. Filed Sep 1, 2026ILEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   At 5:16 pm, CST. I was stopped at a stop sign headed west on a 25 mph road crossing a 30 mph road (that does not have a stop sign) in Illinois. After waiting for a an appropriate gap in traffic, I attempted to accelerate though the interesting. I released the brake pedal and attempted to accelerate. The vehicle barely accelerated. The engine seemed to minimally climb in RPM and only accelerated minimally out into the cross road. This lasted approximately 1-2 seconds. AT this…

   NHTSA complaint #11761276 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology