2022 Toyota Highlander body & structure problems

Related recalls

• Recall 23V720000Oct 26, 2023750,795 vehicles
  STRUCTURE:BODY:BUMPERS

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

  Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

  Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

What owners say

1. Filed Oct 7, 2026CABody & StructureElectrical SystemOther / Unknown

   I am writing to formally express my dissatisfaction regarding a failure of the power liftgate on my Toyota Highlander and the fact that I was required to pay out of pocket to have it repaired. The liftgate is an important and frequently used component of the vehicle, and I did not expect it to fail under normal use. When the liftgate stopped functioning properly, I was faced with an unexpected and costly repair expense. I believe Toyota should take responsibility for this…

   NHTSA complaint #11769632 · source
2. Filed Jul 21, 2026NJBody & Structure

   In the past 3 days, the trunk of the vehicle has opened on its own even though it was locked. This has also happened 3 additional times in the past since I have taken it to the Toyota service center in Fairlawn, NJ. I am concerned because yesterday, I was at a supermarket and was inside for about 15 minutes and when I came out, the back was opened. This has not happened while I was driving but I was fortunate that nothing was taken from the vehicle.

   NHTSA complaint #11751740 · source
3. Filed Jul 16, 2026OHBody & Structure

   The fender liner detached and was getting caught up in the tire, I had to pull it out and then it was dragging on the ground. It was hard to turn because it was getting under the tire. Finally, one was pulling into my driveway and I felt a bump. I thought I’d ran over something, it was the fender liner underneath the truck. These liners are made of terrible materials. I never had a problem with one until this truck.

   NHTSA complaint #11750894 · source
4. Filed Jul 8, 2026OHBody & Structure

   While traveling on interstate highways from [XXX] to [XXX], the front lower bumper cover on my 2022 Toyota Highlander Limited (VIN [XXX]) partially detached during normal driving at approximately 81,859 miles. The aluminum crash bar became exposed. The vehicle is subject to NHTSA Recall 23V-720 regarding the front lower bumper cover detaching while driving. This incident appears to be the exact defect described in the recall. Fortunately, no crash or injuries occurred, but…

   NHTSA complaint #11748970 · source
5. Filed Jun 3, 2026OHBody & StructureElectrical System

   The only door that will lock or unlock using the fab key or the master lock button on the drivers armrest is the drivers side rear door. My vehicle is not able to be locked unless I do it manually and can not be unlocked unless i use the rear drivers side door. This has been reproduced by the dealership. There were no warning lamps or messages and no other symptoms. This has been going on for a month. I am being told by the dealership service department that 3 actuators…

   NHTSA complaint #11741832 · source
6. Filed May 28, 2026NYBody & Structure

   The contact's daughter owns a 2022 Toyota Highlander. The contact stated while driving approximately 65 MPH, the contact noticed an abnormal sound coming from the exterior of the vehicle. The driver pulled to a highway hot shop. Upon inspection, the contact noticed that the upper side of the lower front bumper cover had detached and the cover was hanging and dragging. The contact secured the cover with strings and was able to continue driving. The vehicle was taken to the…

   NHTSA complaint #11740609 · source
7. Filed May 21, 202632,827 miAZBody & Structure

   The contact owns a 2022 TOYOTA Highlander. The contact stated that the front upper bumper assembly is separating from the headlight on the passenger side, creating a noticeable gap on the fender portion directly below the headlight. The contact referenced NHTSA campaign number: 23V720000 (STRUCTURE), however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The…

   NHTSA complaint #11739388 · source
8. Filed Apr 30, 2026FLBody & Structure

   The power back door struts were not completely operational for about 6 months or more from the date of repair on 2/26/26. Therefore, the back hatch would not close without manipulating it by starting the vehicle and using the inside button to close it. There was also a loud grinding/whining noise each time we opened and closed the hatch. The dealer said it's a common problem and maybe the struts were blown out because we had to open the rear hatch to get a mobility scooter…

   NHTSA complaint #11734915 · source
9. Filed Apr 20, 202656,000 miNHBody & Structure

   The contact owns a 2022 Toyota Highlander. The contact stated that while driving in inclement weather, water was leaking from the overhead console on the driver's side, where the sunglasses holder was located. Additionally, water stains were on the headliner above the driver’s side rear third row seats. The vehicle was taken to the dealer, where it was diagnosed with a fracture to the driver’s side roof rack attachment clip or a sealant interference. The vehicle was repaired…

   NHTSA complaint #11732479 · source
10. Filed Apr 8, 2026CABody & Structure

    The struts for the tailgate appear to be a problem for these cars. Mine are failing intermittently and so if the technicians don’t witness it, they refuse to cover it under warranty. If I crash and the trunk is the only way out, I willl die. The trunk gets stuck and won’t open or close unless forced. This is a disaster and should be recalled. I see multiple complaints all over the internet about this issue and the dealers are NO help. I have gone 4 separate times and they…

    NHTSA complaint #11729993 · source
11. Filed Apr 4, 2026WABody & Structure

    Rear tailgate won’t open ir close correctly. The keyfob or the button om the tailgate won’t work. Really heavy tailgate to close manually.

    NHTSA complaint #11729179 · source
12. Filed Mar 17, 202648,000 miNYBody & Structure

    The contact owns a 2022 Toyota Highlander. The contact stated that while using the rear liftgate with the key fob or the actuator on the liftgate door, the liftgate failed to raise properly and failed to close properly. The contact stated that the liftgate made a beeping sound and then stopped. The contact had taken the vehicle to a local dealer several times and was unable to duplicate the failure. The dealer recommended changing both liftgate pistons. The vehicle was not…

    NHTSA complaint #11724894 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology