2024 Volkswagen Atlas driver assistance & safety tech problems

Related recalls

• Recall 26V473000Jul 22, 202657,851 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

  Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.

• Recall 25V334000May 21, 2025171,381 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

• Recall 24V480000Jun 27, 202484,432 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

  Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

What owners say

1. Filed Jun 5, 2026CADriver Assistance & Safety TechFuel, Hybrid & EV PropulsionOther / Unknown

   When first purchased the vehicle I would fuel up car with gas and was given 520 miles. Now it only allows me to have 425 Miles of gas. I can drive slow at 30 mph and it will literally take 10 miles while only driving 1 mile distance. I can’t accelerate without it draining the gas. Also Ac is malfunctioning. Blows hot air on passenger side. Every now and then driving assist , the parking assist and the radio screen will shut off by itself. I can’t take it to the dealership…

   NHTSA complaint #11742227 · source
2. Filed Mar 16, 2026KSDriver Assistance & Safety Tech

   When you move from reverse to drive in short spurts to park the car, the vehicle's emergency brake system turns on when nothing is in the way and causes car to lock up - beep loudly and vibrate. This is very disruptive when you try to park and scary as the car is over-reacting.

   NHTSA complaint #11724722 · source
3. Filed Mar 12, 2026CABrakesDriver Assistance & Safety TechWheels & Tires

   I am writing to formally report repeated and serious defects with my 2024 Volkswagen Atlas, VIN [XXX] , which I leased in California. These defects occurred well within the vehicle’s first year and while under factory warranty. Brake System Defect At 8,405 miles, the vehicle received its 10,000-mile maintenance. At 9,340 miles, brake pads measured 10 mm front / 8 mm rear, reflecting nearly new condition. By 13,175 miles, the pads had separated from their backing plates,…

   NHTSA complaint #11723774 · source
4. Filed Jan 30, 2026TXBrakesDriver Assistance & Safety TechElectrical System

   I am submitting this complaint to report ongoing safety-related defects with my Volkswagen vehicle that remain unresolved despite multiple attempts through the manufacturer and an authorized dealership. The vehicle has experienced recurring and unpredictable issues including warning lights activating without explanation, sensor malfunctions, abnormal and recurring brake noises, and the infotainment/vehicle information system intermittently failing to power on or experiencing…

   NHTSA complaint #11714587 · source
5. Filed Nov 18, 2025NJDriver Assistance & Safety TechElectrical System

   I’ve owned the Atlas for a little over a year now and throughout the year the vehicles infotainment system and electrical system has had several recurring issues. I’ll get notifications while I’m driving of the front and rear sensors being inactive, the entire infotainment system will periodically reboot while driving, the automatic braking system unexpectedly engaged on a couple occasions - even when there was not a collision hazard, the systems Bluetooth connectivity will…

   NHTSA complaint #11700226 · source
6. Filed Oct 27, 2025FLBrakesDriver Assistance & Safety Tech

   The braking system and driver assist feature (“Maneuver Braking Function”) on my 2024 Volkswagen Atlas have repeatedly malfunctioned. The vehicle displays the warning message “Maneuver Braking Function Currently Not Available,” accompanied by loud grinding and mechanical noises when braking. The issue began shortly after purchase and has persisted despite three separate service visits to Volkswagen of Wesley Chapel. During these visits, the dealership noted they are aware of…

   NHTSA complaint #11695908 · source
7. Filed Oct 27, 2025FLCrashDriver Assistance & Safety Tech

   While driving down a one way, my infotainment system completely shut down. The infotainment system controls lane assistance, blind spot sensor, A/C, radio etc. So when this occurred, all of the sensors in the vehicle also stopped working. As I attempted to change lanes, another vehicle was approaching on by driver side but was located in my blind spot. Because I didn't see anyone and the alert on my side mirror didnt go off, I assumed the lane was clear and attempted to…

   NHTSA complaint #11695860 · source
8. Filed Oct 24, 2025INDriver Assistance & Safety TechElectrical System

   software-related problem affecting the infotainment system and connected electronic sensors, including the loss of backup camera, loss of dash screen control information (black out). Loss of defrost control since it is part of hvac system controlled by video screen. Loss of sensors front and rear. Dealer has seen the car. We have called a week later. No expectation of a fix or timetable.

   NHTSA complaint #11695414 · source
9. Filed Oct 22, 2025WIDriver Assistance & Safety TechElectrical System

   All of the lights keep coming on for all of our systems. Collision avoidance, cruise control, automatic braking, blind spot. Radio screen goes black and cannot work anything on car including heat. Car will just randomly go into limp mode. Very unsafe for this to happen while driving on highway.

   NHTSA complaint #11694928 · source
10. Filed Oct 20, 2025ALDriver Assistance & Safety TechElectrical System

    Volkswagen has a bad software patch that has impacted VW Atlas' nationwide. Infotainment systems including the front and rear safety cameras as well as car controls are not accessible because the infotainment system is completely off. This is impacting the entire nation and dealerships are unable to provide updates. This is a huge safety concern. People will get hurt because of this outage.

    NHTSA complaint #11694508 · source
11. Filed Oct 20, 2025FLDriver Assistance & Safety TechElectrical SystemVisibility & Wipers

    The info system screen goes blank. It will intermittently go off and return on before shutting off completely. The info screen is the only way to operate the air controls. This makes the vehicle unsafe to operate when conditions require air adjustments to keep a clear windshield. This issue also causes numerous dash alerts. Rear and front collision plus maneuver braking.

    NHTSA complaint #11694448 · source
12. Filed Oct 18, 2025MIDriver Assistance & Safety Tech

    Over the air software update causing the infotainment system to fail and shut down causing all the safety systems to not work. The infotainment system in this car also contains the climate control, am/fm radio, hands free communication, and all charging devices which will not work either. VW has no solution, resetting the system does nothing ( hard or soft).

    NHTSA complaint #11694325 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology