2017 Volkswagen Golf fuel, hybrid & EV propulsion problems

Related recalls

• Recall 24V110000Feb 14, 2024261,257 vehicles
  FUEL SYSTEM, GASOLINE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

What owners say

1. Filed Sep 24, 2025HIFuel, Hybrid & EV Propulsion

   In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had just started pumping. I immediately removed the pump which is when gas began leaking out of the bottom of the tank, like a faucet. Luckily, I was right by the dealership, and was able to make it there without anything dangerous happening. After assessing my…

   NHTSA complaint #11689572 · source
2. Filed Oct 28, 2024HIFuel, Hybrid & EV Propulsion

   The component that failed, according to Volkswagen, is the rollover valve in the gas tank. This issue caused large amounts of gasoline to leak and pool from behind the rear passenger wheel well, creating a significant fire hazard and risk of harm. The vehicle was inspected by a Volkswagen service center as part of the repair process, whereupon the Volkswagen service center documented that the issue was caused by a faulty rollover valve in the gas tank. There were no warning…

   NHTSA complaint #11622253 · source
3. Filed Sep 23, 2024TNFuel, Hybrid & EV Propulsion

   I had a suction jet pump recall due on the car. I took it to the dealer to fix. Mind you, I have never had an issue with this car ever. Now about a week later from the car being in the shop I get an engine malfunction light that comes on due to the evap system. Vw dealership of cool springs has not worked with me on this at all and it is frustrating to say the least.

   NHTSA complaint #11616046 · source
4. Filed Aug 29, 2024FLFuel, Hybrid & EV Propulsion

   Car has been leaking fuel for over a year. Had to pay out of pocket to get it fixed and VW refused to refund cost of repairs even though there is now a recall over a year later acknowledging the issue.

   NHTSA complaint #11611590 · source
5. Filed Aug 13, 2024SCFuel, Hybrid & EV Propulsion

   The contact owns a 2017 Volkswagen Golf. The contact stated that after refueling the vehicle, the contact became aware that the fuel had been consumed extremely quickly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount…

   NHTSA complaint #11608176 · source
6. Filed Aug 9, 2024FLFuel, Hybrid & EV Propulsion

   Starting January 2023, I had issues putting fuel in my car (symptoms align with the recall issued this year). I took it to VW and paid their diagnostic fee for them to say there’s nothing wrong with the car (approx. $170) continued to drive the car and eventually due to the issue, my fuel pump went out and I had to replace it. (See attached image). This time, I took the car to a local mechanic who charged a $100 diagnostic fee. All of this was prior to the recall this year…

   NHTSA complaint #11607650 · source
7. Filed Jul 30, 2024CAFuel, Hybrid & EV Propulsion

   On July 7, 2024, the fuel tank system on my car (2017 VW Golf) failed. I was unable to pump gas into the gas tank. Upon arrival back to my house, gas started leaking out of the backside of the car near the gas tank (I later found out from the VW service manager it was leaking out of the charcoal canister). I had the car towed ($173) to a local VW dealership the next morning, 7/8/24. It is now 7/30/24 and the car is still not fixed. I was without a car for two and a half…

   NHTSA complaint #11605490 · source
8. Filed Jul 30, 2024CAFuel, Hybrid & EV Propulsion

   July 30,2024 I own a Golf 2017. My suction jet pump has failed. I cannot drive my car because I can't put gas into it. I need my car for work. The recall does not have the part available and it seems there hasn't been a part to fix this for a very long time. I'm really at a loss. What are my next steps? Should I report this to the Better Business Bureau? So far I've been on Volkswagen Of America's phone wait for 40 minutes. I've already taken my car to a dealership to have…

   NHTSA complaint #11605426 · source
9. Filed Jul 26, 202490,000 miAZFuel, Hybrid & EV Propulsion

   The contact owns a 2017 Volkswagen Golf. The contact stated that when the vehicle was started, the contact heard an abnormal clicking sound. The vehicle was taken to the dealer where it was diagnosed with a failed suction jet pump. The contact was informed that the suction jet pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was…

   NHTSA complaint #11604755 · source
10. Filed Jul 25, 2024GAFuel, Hybrid & EV Propulsion

    A recall was published on 02/14/2024 and remains unresolved. Since the safety risk of "leaking fuel, in the presence of an ignition source, may result in a fire" it seems like this should be a priority. (Manufacturer Recall Number20UF, NHTSA Recall Number24V110)

    NHTSA complaint #11604527 · source
11. Filed Jun 20, 2024FLFuel, Hybrid & EV Propulsion

    ***DATE OF OCCURRENCE: 07/03/2023*** SOLUTION REQUIRED IMMEDIATELY: I have been without a working vehicle for nearly 1 full year without recourse. ONE YEAR! Initially the recall for the exact suction jet pump issue did not include 2017 GTI models. I was furious. Repair estimates I received ranged rom $2,000-4,000 to replace the entire fuel system. Being unable to afford this, I was forced to leave it parked and completely unusable. I even had to change my car insurance to…

    NHTSA complaint #11595545 · source
12. Filed May 14, 2024GAFuel, Hybrid & EV Propulsion

    Related to recall 20UF. VWoA refused to authorize repair under recall in March. My 2017 GTI is diagnosed with all symptoms of the 20UF recall. Random power loss, inability to add fuel, large fuel leak from rear fender (charcoal canister). I have been unable to drive the car since March, but VWoA refuses to pay for the repair. The recall was issued 3 months ago and there is still no repair, or offer from VWoA to give a loaner car or anything.

    NHTSA complaint #11588685 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology