2019 Volkswagen Jetta fuel, hybrid & EV propulsion problems

Related recalls

• Recall 24V110000Feb 14, 2024261,257 vehicles
  FUEL SYSTEM, GASOLINE

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

What owners say

1. Filed Mar 30, 2026WVFuel, Hybrid & EV Propulsion

   It will not take fuel. I try very slowly to put fuel in it and it keeps shutting off at the pump. I took it to the VW Dealership and they said it was a stuck valve in the tank. That I would need a new gas tank and wanted to charge me $2000 to fix it. I took it to another place and they said it was a venting problem. They put a camera down in the tank and pushed the stick valve open and it wasn’t stuck as much as it had pressure built up in the tank from not getting holding…

   NHTSA complaint #11728131 · source
2. Filed Feb 19, 2026ILEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shuts down endangering both myself and my passengers who are often my [XXX] and [XXX] grandchildren . No warning lamps. the car both stumbles and stops while driving and at stop signs and traffic lights. I repeatedly have taken it to my dealer (Elgin IL VW) they have been unable to determine the fault and fix it. This has been going on since June 2026 and…

   NHTSA complaint #11719261 · source
3. Filed Sep 24, 202585,000 miILFuel, Hybrid & EV Propulsion

   The contact owns a 2019 Volkswagen Jetta. The contact stated that while the vehicle was parked and being refueled, fuel was pouring out onto the ground. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel tank failure. The contact was informed that the fuel tank, charcoal canister, and the EVAP purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no…

   NHTSA complaint #11689551 · source
4. Filed Jul 10, 2025TXEngineFuel, Hybrid & EV PropulsionOther / Unknown

   My 2019 Volkswagen Jetta cannot be refueled — gas nozzle clicks off instantly or overflows. The check engine light came on, and VW Corporate confirmed code P00FE, indicating a failure of the EVAP system vent valve. This is a sealed emissions component integrated with the fuel tank. Dealership initially claimed there were “no codes,” but a video shows their technician confirming the EVAP code, disconnecting the EVAP system, and concluding the tank must be replaced. However,…

   NHTSA complaint #11672502 · source
5. Filed Feb 17, 2025ILFuel, Hybrid & EV Propulsion

   fuel actuator failed not allowing gas door to open on a 12 degree night traveling on a highway going home which is a common problem with these vehicles. luckily, we drive slow and had enough fuel to get home . i think this qualifies as a safety issue.

   NHTSA complaint #11643244 · source
6. Filed Nov 28, 2024OHFuel, Hybrid & EV Propulsion

   I had a recall on a fuel pump in the previous years. After that, if I was trying with about half a tank of gas and let’s say speeding up to get on the highway, the car EPC light would come on and say can’t go over 4000 rpm . Then my car would speed would be so slow. I told the dealership about this before. Heard nothing. It is dangerous because I can’t speed up going onto the highway. Now this it happens when the gas is a lil more than half a tank. My car will slow down when…

   NHTSA complaint #11627879 · source
7. Filed Nov 6, 2024AZFuel, Hybrid & EV Propulsion

   I was driving and the and the stop start error came on, smelled gasoline and the EPC and check engine lights came on. I kept driving because we were on the freeway and couldn’t quite stop there but my car automatically turned off. The lights stayed on. I was able to turn it off after a few tries and get it to the mechanic (with it turning off a couple times on the way there). After diagnosis, they stated that it is the fuel injectors that need to be replaced because the…

   NHTSA complaint #11623889 · source
8. Filed Sep 4, 2024GAFuel, Hybrid & EV Propulsion

   Car with 37540 miles check engine light came on, per the dealership the Evap purge valve and the fuel line needs to be replaced. It looks like there is an open recall “ Emissions Recall Code: 20CQ” for the same car but for some reason it excludes my car.

   NHTSA complaint #11612628 · source
9. Filed Aug 12, 2024138,021 miTXFuel, Hybrid & EV Propulsion

   The contact owns a 2019 Volkswagen Jetta. The contact stated while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Upon inspection, the contact discovered that fuel was leaking underneath the vehicle from the fuel tank. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V110000 (Fuel System,…

   NHTSA complaint #11607974 · source
10. Filed Jun 21, 2024MEElectrical SystemFuel, Hybrid & EV Propulsion

    The first time stalling while I was driving the car was stalling in the middle of the road. The second time drove to work park the car when I went to start the car it wouldn't start.

    NHTSA complaint #11595683 · source
11. Filed Apr 26, 2024MNFuel, Hybrid & EV Propulsion

    Check engine light is on. When it’s checked it says a fuel emissions leak. Code is cleared and then turns back on a month later.

    NHTSA complaint #11585481 · source
12. Filed Apr 25, 202430,000 miAZFuel, Hybrid & EV Propulsion

    The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the contact smelled a strong gasoline odor inside the vehicle. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time…

    NHTSA complaint #11585277 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology