2024 Volkswagen Tiguan electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Oct 8, 2026CADriver Assistance & Safety TechElectrical System

   My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership. Dealer said they tried the TB 91-26-04 (2082628) software protocol from Volkswagen and had no success. They need part J794 to complete the repair. The part is on back order with no ETA of when it will arrive. Dealership gave me back…

   NHTSA complaint #11769892 · source
2. Filed Sep 30, 2026GADriver Assistance & Safety TechElectrical SystemSteering

   On multiple occasions, while actively steering, I have gotten a warning on the dash to take over steering. Within seconds, the car brakes hard. I am typically in interstate traffic when this occurs.This happens when using cruise control. Speed does not matter as it has happened at 40 mph, 70 mph, and in between these two.

   NHTSA complaint #11767954 · source
3. Filed Sep 29, 20261,000 miMADriver Assistance & Safety TechElectrical System

   The contact owns at 2024 Volkswagen Tiguan. The contact stated that upon starting the vehicle, the radio screen was distorted or blank. The failure was a recurring failure. The contact stated that with the screen blank the speedometer and vehicle alerts were inoperable. The back over prevention camera was also inoperable. The dealer was contacted and was able to reproduce the failure. The manufacturer was contacted by e-mail and made aware of the failure. The failure mileage…

   NHTSA complaint #11767777 · source
4. Filed Sep 17, 2026GADriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   The infotainment system no longer works after an over the air update. The backup camera is including all other cameras are no longer visible . Before it completely just stopped working When attempting to back out the infotainment system would freeze and not signal something was back there . The digitally dynamic road display is not working so car ACC is not operable . Additionally since the blackout the windshield wipers randomly turn on even if not raining causing…

   NHTSA complaint #11764900 · source
5. Filed Aug 26, 2026NCElectrical SystemVisibility & Wipers

   Following a recent Volkswagen software update, the 5F module on my 2024 VW Tiguan (VIN: [XXX], Mileage: 14,449) completely failed. The local dealership (RO Number: XXX) confirmed the failure and advised replacing the 5F module (Auth code:XXX), which is on backorder with no ETA. This initial failure disabled critical safety systems: the backup camera (violating FMVSS 111), the SOS emergency system, and the TPMS. Volkswagen Corporate (Case with [XXX]) has refused VOR…

   NHTSA complaint #11759815 · source
6. Filed Aug 24, 2026MDDriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   On XXX, my 2024 Volkswagen Tiguan experienced an internal electrical failure of the 5F Infotainment Control Module (Part #3Q5-035-842-J). There were no advance warning lights or symptoms prior to the screen going completely black and unresponsive. The failure was officially diagnosed and confirmed by an authorized dealership, Fitzgerald Volkswagen in [XXX], on XXX. The component is currently installed in the vehicle and available for inspection upon request. Safety Risk: The…

   NHTSA complaint #11759131 · source
7. Filed Jul 10, 2026CAElectrical System

   • Day of delivery. Had trouble connecting iPhone to vehicle. Once connected, Google Maps was not functioning properly. Dealership unsuccessfully tried to trouble shoot over the phone and brought car back same day for investigation. They claim they could not find anything wrong and brought car back to me. • Infotainment system randomly reboots mid-drive. Screen goes blank/black for about 10 seconds, then VW logo appears and the system boots back up. • Google Maps navigation…

   NHTSA complaint #11749604 · source
8. Filed Jun 30, 2026COElectrical SystemEngine

   *after a oil change only runs 2,000 miles a month and check engine light on for low oil. When car turns in morning turns on fine after i work for 8hrs turn back on and white smoke comes from the exhaust. Window sometimes wont work. Has been taken to dealership but they did not find anything.we first thought oil was not been done and took it again and they did oil change again same problem keeps happening . Tomorrow 7/1/2026 will be taken again after two attempts *check…

   NHTSA complaint #11747516 · source
9. Filed Jun 19, 2026FLElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Our vehicle does not respond to the throttle pedal being depressed when the AC has been turned on at full and the car has been in direct sunlight for a period of time. We reside in Florida so it is common to enter the vehicle during the summer months and the cabin temperatue is in excess of 200 degrees which requires putting the AC system on MAX. This problem occurs periodically and was address in the summer of 2025 at the VW dealership locally

   NHTSA complaint #11745241 · source
10. Filed May 24, 2026ARElectrical System

    So we took it into Volkswagen in Texarkana Texas. They had the car for an entire week. They said they updated something. The first day we got it back. My daughter drove it and the lane assist turned off. The dealership told us it’s a known issue and then it happens when it’s in the sun well, this was at night at eight something p.m. I’m attaching a photo. If this is a known issue because we called another dealership in another town there might need to be a recall, issued or…

    NHTSA complaint #11739838 · source
11. Filed May 6, 2026DEElectrical SystemEngineTransmission & Drivetrain

    The vehicle experiences sudden loss of motive power during acceleration. Between 30–60 mph, the transmission fails to upshift correctly, causing the engine RPMs to spike to 5000 while the vehicle fails to gain speed. This creates a severe safety hazard when merging into high-speed traffic. Additionally, the infotainment system frequently blackouts and reboots while driving, and there are intermittent malfunctions with the power windows and door locks. Authorized dealerships…

    NHTSA complaint #11736204 · source
12. Filed Feb 4, 2026SCFireDriver Assistance & Safety TechElectrical SystemEngine

    Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in January. Despite repeated repair attempts, the issues were not resolved. Due to the excessive…

    NHTSA complaint #11715560 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology