2015 Cadillac SRX electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Nov 12, 202585,000 miTXElectrical SystemLighting

   The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the information center was frozen. The vehicle was taken to an independent mechanic who replaced the bulbs. The vehicle was repaired, but the failure recurred. The vehicle was taken…

   NHTSA complaint #11698933 · source
2. Filed Aug 13, 2025MDCrashElectrical SystemEngineTransmission & Drivetrain

   Elsie Fletcher MD OAG Consumer Protection Division [phone removed] Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [XXX]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow Heights". These new, used, and certified pre-owned car dealerships are providing lock-smithing, auto repair services, advertising check engine light services for GM models…

   NHTSA complaint #11680490 · source
3. Filed Jul 21, 2025CABrakesElectrical SystemAcceleration & Cruise Control

   2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair company). They cite liability by using after market or repaired parts. Without a functioning EBCM - ABS,power steering and traction control do not work which puts me and others at risk.…

   NHTSA complaint #11674995 · source
4. Filed Jun 27, 2025MDElectrical System

   The CUE touchscreen display has cracked for the second time in seven years without any physical impact. This appears to be a widespread defect in Cadillac SRX models. The screen becomes unresponsive and is a major distraction while driving, impacting safety, navigation, climate control, and backup camera visibility. Cadillac previously replaced it under warranty, but it has failed again. GM has not issued a recall despite hundreds of similar reports.”

   NHTSA complaint #11669712 · source
5. Filed Mar 17, 2025ARBrakesElectrical SystemSteering

   This vehicle has had an intermittent (for a few years) issue with all of the warning lights (ABS,Stabilitrak,Parking Brake,Steering) coming on when starting. If you tried to drive it, you would have no power steering causing the vehicle difficult to handle. This would not happen every time it was started. We took the car to the local Cadillac dealership and were told nothing was wrong and it was just the system going through the electronic check system and to just not put it…

   NHTSA complaint #11648746 · source
6. Filed Dec 17, 2024INElectrical System

   The SRX models have been documented as having a defect with the headlights. Cadillac failed to notify all owners about a reimbursement program for a brief time in 2020. I own a low miles, garage housed SRX that is a danger to drive at night. I do not mind fixing my vehicles when there is a problem. However when this is a well-known highly documented issue, this is where I feel Cadillac should assist with this fix.

   NHTSA complaint #11631185 · source
7. Filed Jul 25, 2024TXBrakesElectrical System

   My ABS break module light stayes on - Cadillac stop making the part for the 2015 SRX. This is a safety concern and also reduce the trade in value.

   NHTSA complaint #11604495 · source
8. Filed Mar 22, 2024PAElectrical SystemLightingVisibility & Wipers

   The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not improve lighting. Moisture on inside of windshield. On cold evenings the inside of the windshield is frozen. March 21, 2024 the tailgate will not open. It appears this is a common complaint with this vehicle caused by drainage from the sunroof leaking onto the module that powers the tailgate.

   NHTSA complaint #11578916 · source
9. Filed Dec 14, 2023MDElectrical SystemLightingVisibility & Wipers

   The headlamps were replaced in 2020 (vehicle recall), and I was reimbursed for the replacement. The headlamps are now, AGAIN, dim and ineffective at night.

   NHTSA complaint #11560039 · source
10. Filed Jun 20, 202349,089 miCAElectrical SystemEngineOther / Unknown

    The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the infotainment screen was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the front catalytic converter needed to be replaced. The independent mechanic replaced the front catalytic converter. The vehicle was then taken to the dealer, where the infotainment screen was replaced. The…

    NHTSA complaint #11527900 · source
11. Filed Mar 11, 2023MDBody & StructureElectrical System

    I am filing a formal complaint with Cadillac and the NTSB about the design of the 2015 Cadillac SRX sunroof drains and rear hatch. The issue is that the rear sunroof drains get clogged and water fills the rear compartment and destroys the rear hatch electronics. Further, there is no manual release on the rear hatch which creates a safety hazard as there is no access to the spare tire. The repairs are estimated at $3,091.09 as shown on the attached quote and diagnostic…

    NHTSA complaint #11511302 · source
12. Filed Feb 25, 2023TNElectrical System

    2/17/23 - Alarm went off 6AM EST; I received an Onstar Theft Alarm notification indicating theft deterrent system had been triggered. Sensor: Door/trunk/gate open. No activity around vehicle; alarm stopped on its own. No threat detected. Key fob nor internal button would open rear lift gate. 2/20/23 Problem confirmed by dealer (Integrity Cadillac, Chattanooga, TN); water found in rear cavity from sunroof drains; water damage to lift gate module and motor, (both replaced)…

    NHTSA complaint #11509102 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology