2014 Chevrolet Captiva electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Aug 18, 2023134,000 miCAFireElectrical SystemLighting

   The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the fire herself after removing the visor from the vehicle. A police or fire report was not filed. No warning lights were illuminated. The vehicle was taken to the dealer, who failed to…

   NHTSA complaint #11539471 · source
2. Filed Apr 13, 202372,123 miOHTowedElectrical SystemSeats & Seat Belts

   The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable to remove the key from the ignition after turning off the vehicle and that the power seat was inoperable. The vehicle was towed to an independent mechanic on…

   NHTSA complaint #11516921 · source
3. Filed Nov 17, 2022TXBody & StructureElectrical SystemTransmission & Drivetrain

   Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.

   NHTSA complaint #11494028 · source
4. Filed Jul 9, 2022NCFireElectrical SystemLightingVisibility & Wipers

   2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can

   NHTSA complaint #11473116 · source
5. Filed Jan 4, 2022OHElectrical SystemOther / UnknownTransmission & Drivetrain

   The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened before today was about 2 weeks ago 12/21/2021. I tried starting the vehicle again and turning it off and it still wouldn't allow the key to release. My husband was able to get the…

   NHTSA complaint #11446193 · source
6. Filed Dec 5, 2021FLElectrical SystemEngine

   When turning the ignation off, the key will not turn off, it stay's in the open position keeping the electrical part of the car from turning off, which could cause an electrial fire. I am unable to remove my key from the ignation, it makes the car battery run down, and sometimes the wires seem to get hot from this.

   NHTSA complaint #11442715 · source
7. Filed Nov 29, 202134,000 miWAElectrical System

   The contact owns a 2014 Chevrolet Captiva. The contact stated that the key was stuck in the ignition. There were no warning lights illuminated. The contact spoke with the local dealer and was quoted a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 34,000.

   NHTSA complaint #11442008 · source
8. Filed Oct 3, 2021NJElectrical System

   Key gets stuck in ignition. Lose all power WHILE DRIVING or parked! Requires a jiggle on the battery cable to restore power. Radio loses power randomly while driving. a/c shuts off. This has been happening since we bought the car in June 2021.

   NHTSA complaint #11435285 · source
9. Filed Jun 21, 2021MDElectrical SystemEngine

   Key gets stuck in ignition and takes many tries to get it out, even from day one of buying it. Was informed that was a "safety" feature provided by Chevy themselves. When shutting off the vehicle, everything dies out like the battery went completely dead and car won't start again. Have to play with battery wires and fuse box before I hear the car make any noise again. Was informed by more than one mechanic that there are GM recalls for the thermal cable, battery protective…

   NHTSA complaint #11421613 · source
10. Filed Jun 10, 202143,000 miAZElectrical System

    The contact owns a 2014 Chevrolet Captiva. The contact stated while attempting to shut-off the vehicle, the key ceased in the accessory position. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 43,000.

    NHTSA complaint #11420486 · source
11. Filed Jan 3, 202180,000 miKYElectrical SystemOther / Unknown

    The captiva suddenly shuts down randomly for absolutely no reason. The issue was directed to be repaired in the other chevy vehicles because they issued a service bulletin however the captiva is a fleet vehicle which means they didn't fix the known issue of putting a ford battery sensor on a chevy vehicle because fleet vehicles are rarely serviced by a dealership. This is dangerous and someone is going to die if they haven't already. This happened to me losing all power and…

    NHTSA complaint #11386294 · source
12. Filed Dec 3, 2020157,000 miMNElectrical System

    Electrical power to the vehicle cuts out randomly, causing the engine to shut down if driving and losing power steering control and power brakes or the power parking brake randomly engages, creating the potential for a driving hazard. Power also cuts out randomly which causes the vehicle not to start. Driver has to open the hood and manually move the negative battery cable connected to the battery, sometimes multiple times, in order for power to be restored. This manual move…

    NHTSA complaint #11377830 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology