2014 Chevrolet Cruze steering problems

Related recalls

• Recall 15V442000Jul 10, 201510 vehicles
  STEERING

  General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

  Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

  Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

What owners say

1. Filed Sep 15, 2025TXElectrical SystemAcceleration & Cruise ControlSteering

   The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.

   NHTSA complaint #11687475 · source
2. Filed Jul 20, 2023LASteering

   The electrical power steering goes in and out while driving. This issue is intermittent. Fuses and ground on electrical system have been check with no issues found.

   NHTSA complaint #11533435 · source
3. Filed Feb 9, 2023ILElectrical SystemOther / UnknownSteering

   https://www.vehiclehistory.com/articles/2014-chevrolet-cruze-problems-range-from-overheating-engines-and-power-loss-to-infotainment-system-glitches-and-malfunctioning-turn-signals

   NHTSA complaint #11506343 · source
4. Filed Dec 16, 2022MSCrash1 injuredAirbagsSeats & Seat BeltsSteering

   Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries

   NHTSA complaint #11497680 · source
5. Filed Nov 17, 2022FLCrashElectrical SystemEngineSteering

   I financed my car through drivetime in june 2019 and from the time i got the car i have been having electrical issues. My car has also been in a really bad accident prior to me purchasing it and when i tried to return it. They just kept telling me to go to pep boys because I had a 60 day warranty to fix any issues. I should not have had to take my car to any mechanic if I got it from a dealership. I now have really mad transmissin issues and I havent even had the car for 3…

   NHTSA complaint #11494041 · source
6. Filed Nov 12, 2022TXEngineSteeringTransmission & Drivetrain

   My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and…

   NHTSA complaint #11493299 · source
7. Filed Jun 30, 2022TNElectrical SystemSteeringTransmission & Drivetrain

   For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already…

   NHTSA complaint #11471906 · source
8. Filed Oct 28, 202157,000 miMISteering

   The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the vehicle radio will go in and out and the steering wheel would become hard to maneuver. The contact stated that it felt as if the vehicle had lost power however, the vehicle was still running. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer where no failure could be diagnosed as the failure could not be duplicated. The contact…

   NHTSA complaint #11438522 · source
9. Filed Sep 10, 2021CAFuel, Hybrid & EV PropulsionSteeringTransmission & Drivetrain

   Several times the steering wheel mechanism locked up while driving and I was unable to steer it momentarily. During that time several warning lamp indicators intermittently illuminated, and the radio shorted, and the instrument panel flashed or blacked out. Also, there is a coolant leak. I have the vehicle at the dealership repair center and they haven’t reproduced the above problems, but did find a problem with a engine coolant leak from the water pump and a radiator hose…

   NHTSA complaint #11432529 · source
10. Filed May 28, 2021134,000 miCASteering

    The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the stoplight and to park the vehicle so that he could meet her. The contact arrived at the scene to inspect the vehicle and found no fault with the vehicle. The contact followed his daughter to her destination without…

    NHTSA complaint #11418902 · source
11. Filed May 21, 2021SCAirbagsSteering

    This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.

    NHTSA complaint #11418043 · source
12. Filed Mar 10, 2021120,000 miOHElectrical SystemEngineSteering

    This has occur more than a handful of times. This is the most recent one, i stopped at the gas station turned off my car and when i went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, i had to turn the key on and off multiple times for it to finally start. As i'm leaving the gas station i turn to the left and i have no power steering none whatsoever. Then it came back seconds later i was driving straight and…

    NHTSA complaint #11400094 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology