2023 Chevrolet Equinox problems, complaints & recalls

2023 Chevrolet Equinox recalls (3)

• Recall 23V339000May 11, 2023668,187 vehicles
  CHILD SEAT:VEHICLE LATCH ANCHOR

  General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

  Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

  Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

• Recall 22V929000Dec 15, 20229 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

  General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.

  Risk: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.

  Remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.

• Recall 22V724000Sep 29, 20226,895 vehicles
  SEATS

  General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.

  Risk: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.

  Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.

Recent 2023 Chevrolet Equinox complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 2, 2026VAFuel, Hybrid & EV Propulsion

   The high-pressure fuel pump on my 2023 Chevrolet Equinox has suffered a structural mechanical failure, creating a severe risk of sudden engine stall while driving. Exactly 60 days ago, a certified GM dealership performed Customer Satisfaction Program N252524760 on this vehicle to address fuel system faults. The software calibration mandated by the campaign failed to resolve the underlying physical defect. The exact same fuel system trouble codes have returned, and the…

   NHTSA complaint #11768476 · source
2. Filed Sep 7, 2026COFuel, Hybrid & EV PropulsionSteeringTransmission & Drivetrain

   **NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours,…

   NHTSA complaint #11762541 · source
3. Filed Aug 23, 2026FLElectrical SystemEngineOther / Unknown

   The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership.…

   NHTSA complaint #11758877 · source
4. Filed Aug 21, 2026GAEngineFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the…

   NHTSA complaint #11758547 · source
5. Filed Aug 16, 2026FLElectrical SystemEngineFuel, Hybrid & EV Propulsion

   From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display…

   NHTSA complaint #11757291 · source
6. Filed Aug 12, 2026FLFuel, Hybrid & EV Propulsion

   I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #[phone removed]. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and…

   NHTSA complaint #11756537 · source
7. Filed Aug 4, 2026INFuel, Hybrid & EV Propulsion

   Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.

   NHTSA complaint #11754786 · source
8. Filed Jul 24, 2026GAEngineFuel, Hybrid & EV Propulsion

   Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover…

   NHTSA complaint #11752653 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology