2020 Chevrolet Silverado 2500 transmission & drivetrain problems
Updated from NHTSA data · How we count
33 owners have reported transmission & drivetrain problems with the 2020 Chevrolet Silverado 2500, 31% of all complaints about this model year. The typical problem appeared around 81,381 mi.
- Transmission & Drivetrain complaints
- 33
- Crashes
- 1
- Fires
- 1
- Injuries
- 2
- Related recalls
- 3
- Median mileage
- 81,381 mi
Specific components reported
Transmission & Drivetrain covers: transmission shifting, slipping, axles, driveshaft, transfer case.
| Component | Complaints |
|---|---|
| Power train | 33 |
Transmission & Drivetrain complaints across Chevrolet Silverado 2500 years
Mileage when the problem appeared
Related recalls
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Risk: Rear wheel lock up increases the risk of a crash.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
- POWER TRAIN:DRIVELINE:DRIVESHAFT
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Risk: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
What owners say
- Filed Sep 21, 2026MITransmission & Drivetrain
While driving on the highway our transmission cooling line completely separated at rubber hose to metal line crimp. This cause transmission fluid to burst out all over the vehicle including the windshield and trailer. Vehicle immediately stopped pulling and we barely were able to get to the side of the road. This also caused a catastrophic transmission failure costing approximately $10,000 to repair. GM covered some of the transmission cost but still left us with $5000 bill…
NHTSA complaint #11765810 · source - Filed Sep 17, 2026170,000 miSCBrakesTransmission & Drivetrain
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that the transmission shuddered and hesitated while driving 55 MPH or at higher speed. The vehicle was taken to the dealer; however, the dealer was no longer in business. While driving at various speeds, the lifters were squeaking. The vehicle was taken to a dealer and was diagnosed with lifters failure. The contact decided not to repair the vehicle. The manufacturer was informed of the failure. The failure…
NHTSA complaint #11764917 · source - Filed Sep 9, 2026NJTransmission & Drivetrain
2 of the 4 Balance weights from Front Axle Propeller Shaft have become detached from their welds. Found on chassis during routine maintenance and visual inspection. Truck was just outside window of recall N202314870, Contacted GM Customer care to confirm no recall work was preformed and vehicle is outside of window of the referenced recall. Vehicle scheduled for evaluation/repair by GM Dealer 9/14/26 approx. 84000miles
NHTSA complaint #11763038 · source - Filed Aug 28, 2026120,000 miPATransmission & Drivetrain
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the transmission was slipping and shifting hard. The contact associated the failure with NHTSA Campaign Number: 26V083000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11760255 · source - Filed Apr 3, 2026TXTransmission & Drivetrain
my 2020 Chevrolet Silverado has locked up a couple times on 4/2/26 i immediately drove to the robins chevy dealership, the service writer and i discussed the recall of the transmission, the next day i was sent a estimate of 6800.00 dollars to replace the valve body of the transmission, i asked why am i responsible for the replacement cost due to a known recall of the transmission valve body? i was instructed to call gm directly which i did and no action was taken, i was told…
NHTSA complaint #11729039 · source - Filed Feb 16, 2026NYTransmission & Drivetrain
Pulling out onto road, heard a bang, no forward or backward, unable to move vehicle, brought to repair shop, says output shaft is sheared off, 68000 miles on it, looked on line, apparently common defect, my son in laws friend just had his happen getting off ramp exit, 80000 miles, I’ve read where low as 20000 miles, as well as 59000, 33000 ridiculous crap made in USA…. Please help! No repair as of yet.
NHTSA complaint #11718211 · source - Filed Jan 30, 2026DETransmission & Drivetrain
10L1000 transmission, began having problems with delays and harsh gear engagement. Flare shifting and shuddering. Finally starting having transmission overheating issues while towing. I had to make several unsafe stops with a trailer to wait for the transmission to cool down again before continuing to get it home. Saw trans temps up to 240°F on flat land with 40° outside temps. I could smell the hot transmission fluid inside the truck. When I went to check the fluid level of…
NHTSA complaint #11714398 · source - Filed Jan 28, 2026TXTransmission & Drivetrain
La transmicion viajaba aproximadamente a 70 millas cuando empeso a regresar los cambios rapidamente adta quedar parado en la carretera sin movimiento apague y volvi a encensenderla y trabajo una ves mas pero asiendo cambios bruscos Aora el dealer no quiso atender el recall disen que se tiene que remplazar la transmicion completa
NHTSA complaint #11713992 · source - Filed Nov 10, 2025188,000 miMOEngineTransmission & Drivetrain
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the rear wheels locked up momentarily. The check engine warning light was illuminated. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who confirmed that the recall repair was a one-time free repair, and no…
NHTSA complaint #11698606 · source - Filed Sep 23, 2025CASuspensionTransmission & Drivetrain
I just financing this car and dealer write on dmv price of $57,057 with 63,631 miles that the tell me that was a pre contract on 9/13/24 then they then the bring the truck on 9/15/2025 with 64156 miles at the price of 61,777 on the contract i dont know what to do
NHTSA complaint #11689158 · source - Filed Sep 2, 2025ALEngineAcceleration & Cruise ControlTransmission & Drivetrain
I am writing to express my serious concern and frustration regarding the unresolved recall on my 2020 Chevrolet Silverado 2500 (VIN: [XXX] ). Despite multiple visits to multiple dealerships, I was repeatedly told that the necessary parts to complete the recall repair were on back order and instructed to “wait for parts.” No interim solution or assistance was ever offered. As a result of this delay, my vehicle broke down without warning, leaving me stranded on the side of the…
NHTSA complaint #11684509 · source - Filed Feb 19, 2025TXTransmission & Drivetrain
While driving the truck it will have a hash upshift which has happened on five different occasions plus on two other occasions after first startup and drive the transmission will not shift out of third gear it will just wind up the RPM's as if transmission is stuck in third gear. I have to let off throttle then accelerate and back-off a couple of times to get transmission to shift out of third gear. The software upgrade is not a fix for this recall as it does not address the…
NHTSA complaint #11643626 · source
Other 2020 Chevrolet Silverado 2500 problem areas
- Brakes (19)
- Electrical System (17)
- Engine (14)
- Wheels & Tires (11)
- Fuel, Hybrid & EV Propulsion (11)
- Other / Unknown (10)
- Steering (9)
- Body & Structure (8)
- Acceleration & Cruise Control (4)
- Lighting (2)
- Driver Assistance & Safety Tech (2)
- Seats & Seat Belts (1)
- Suspension (1)
- Visibility & Wipers (1)
- Airbags (1)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology