2020 Chevrolet Traverse problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 232 complaints with NHTSA about the 2020 Chevrolet Traverse, most often about engine. There are 8 recalls for this model year.
- Complaints
- 232
- Recalls
- 8
- Crashes
- 11
- Fires
- 1
- Injuries
- 8
- Median mileage
- 51,000 mi at time of problem
Key facts
- Engine is the most-reported problem area, named in 94 of 232 complaints (41%).
- Transmission & Drivetrain (39) and electrical system (28) follow.
- Half of the complaints that list mileage happened before 51,000 mi.
- Owners reported 11 crashes, 1 fire and 8 injuries.
- The 2020 Chevrolet Traverse has 8 recalls on file.
- It ranks 4th of 18 Chevrolet Traverse model years by our severity-weighted complaint score (1st = worst).
- That is 41% fewer complaints than the 2019 model year (392).
2020 Chevrolet Traverse problems by category
- Engine · 1 crash94 complaints
- Other / Unknown · 2 crashes56 complaints
- 39 complaints
- Electrical System · 2 crashes28 complaints
- Fuel, Hybrid & EV Propulsion19 complaints
- Seats & Seat Belts · 3 crashes12 complaints
- Brakes · 3 crashes10 complaints
- Steering · 1 crash7 complaints
- Airbags · 4 crashes6 complaints
- Driver Assistance & Safety Tech · 1 crash6 complaints
- Wheels & Tires5 complaints
- Suspension5 complaints
- Body & Structure3 complaints
- Lighting · 1 crash3 complaints
- Visibility & Wipers3 complaints
- Acceleration & Cruise Control3 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Engine | 70 |
| Unknown or other | 55 |
| Power train | 39 |
| Electrical system | 26 |
| Engine and engine cooling:exhaust system | 17 |
| Fuel/propulsion system | 16 |
| Service brakes | 10 |
| Seat belts | 8 |
When problems happen (mileage)
2020 Chevrolet Traverse recalls (8)
- AIR BAGS:SIDE/WINDOW:CURTAIN
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Risk: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
Remedy: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.
- POWER TRAIN:AUTOMATIC TRANSMISSION
Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
Risk: A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.
- TIRES
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
- TIRES
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
- POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
- AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
- STRUCTURE:FRAME AND MEMBERS
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Risk: A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
Remedy: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Chevrolet Traverse SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2020 Chevrolet Traverse SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Recent 2020 Chevrolet Traverse complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 5, 2026MAOther / Unknown
Noticed rattling under front hood and exhaust entering the interior of the car. Brought to the dealer and they said there are no recalls on this problem and quoted 4K to replace the CAT and exhaust pipes. There is indeed a tsb document covering Chevy Traverse years 2018-2023 - PIP5681C failed bracket weld on the exhaust pipe causes cracks. This is a dangerous situation with exhaust entering the vehicle. I have 4 children that travel in that vehicle daily! Based on what I…
NHTSA complaint #11769017 · source - Filed Oct 3, 2026KYAcceleration & Cruise Control
I was on the interstate trying to merge into traffic and I floored the gas pedal to get into position with the flow of traffic. Upon pushing the gas pedal to its full position the pedal snapped off and I lost my ability to accelerate. I was lucky enough to be able to pull off to the side of the interstate and into the grass. I placed the Traverse into neutral and came to a stop. The gas pedal snapped just above the tab that sticks out where it connects to the module. Very…
NHTSA complaint #11768714 · source - Filed Oct 2, 202682,000 miMIEngine
The contact owns a 2020 Chevrolet Traverse. The contact stated that the exhaust system was sagging due to an improperly welded mounting bracket. The contact became aware that an exhaust system bolt was cracked and missing. The vehicle was taken to the dealer, where a technician confirmed that the weld on the exhaust hanger had separated from the subframe, causing the loud rattling sound of the exhaust system. Additionally, the check engine warning light was frequently…
NHTSA complaint #11768547 · source - Filed Sep 26, 2026TXBrakes
My 2020 Chevrolet Traverse is experiencing a SHIFT to PARK issue. When the car is placed into PARK, the electrical system does not recognize it and will not shut off the vehicle. There is a defect with the button trigger that allows the gear shifter to move and it is not being recognized. The quick fix is to press this button around 15 times to reset it. Sometimes this works but when on an incline, it does not. It takes turning the vehicle on and off a few times to have this…
NHTSA complaint #11767131 · source - Filed Sep 21, 2026CAOther / Unknown
On September 18,2026 owner #3 bought the vehicle on December 9,2026 at the time of purchase it had 46,545 on September 17 check engine light came on and the diagnostic code came up as P0171 lean bank one from Pep Boys.Pep Boys scan found P0171 lean bank 1 meaning that is sucking in too much oxygen, upon inspection found rear exhaust manifold is cracked, creating a vacuum and suck. ng in oxygen,causing the engine light, the exhaust hanger is broken and pictures from PepBoys…
NHTSA complaint #11765950 · source - Filed Sep 15, 2026OKOther / Unknown
While the gears are shifted to park, as soon as the car is turned off, a message pops up advising me to "Shift to Park". The car will already be in park. I have to with jiggle the gear shift or turn the car back on and cycle gears a couple times in order for the car to recognize that it's in park.
NHTSA complaint #11764315 · source - Filed Sep 9, 2026MDOther / Unknown
My Autostop feature failed to work and did not restart my car on 2 occasions. 1) My kids and I was a stop sign at an intersection and the car would not turn back on. I had my truck towed. The next business day they told me it started on it own. 2) I was dropping my kids off at camp out of town and came to a red light. My truck would not restart. I was in the middle of the street. The police has to push me to safety until the tow truck driver arrived. After towing my truck…
NHTSA complaint #11763231 · source - Filed Sep 3, 2026NYEngine
The front intermediate exhaust pipe mounting bracket weld fractured at the engine manifold, causing the exhaust pipe to break completely loose. We can now actively smell raw exhaust fumes inside the passenger cabin while operating the vehicle, creating an immediate safety hazard for carbon monoxide poisoning and driver disorientation. Additionally, the heavy steel exhaust system is completely unsupported at the front, creating an imminent risk of the pipe falling and…
NHTSA complaint #11761853 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology