2020 Chevrolet Trax problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 96 complaints with NHTSA about the 2020 Chevrolet Trax, most often about electrical system. There are 0 recalls for this model year.

Complaints
96
Recalls
0
Crashes
5
Fires
2
Injuries
5
Median mileage
25,500 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 28 of 96 complaints (29%).
  • Engine (22) and transmission & drivetrain (15) follow.
  • Half of the complaints that list mileage happened before 25,500 mi.
  • Owners reported 5 crashes, 2 fires and 5 injuries.
  • It ranks 4th of 11 Chevrolet Trax model years by our severity-weighted complaint score (1st = worst).
  • That is 5% fewer complaints than the 2019 model year (101).

2020 Chevrolet Trax problems by category

  • 28 complaints
  • Engine · 1 crash
    22 complaints
  • Other / Unknown
    20 complaints
  • Transmission & Drivetrain
    15 complaints
  • Brakes
    12 complaints
  • Fuel, Hybrid & EV Propulsion
    11 complaints
  • Suspension · 1 crash
    9 complaints
  • Airbags · 2 crashes
    7 complaints
  • Acceleration & Cruise Control
    6 complaints
  • Wheels & Tires
    6 complaints
  • Seats & Seat Belts · 1 crash
    5 complaints
  • Visibility & Wipers
    4 complaints
  • Steering · 2 crashes
    4 complaints
  • Body & Structure · 1 crash
    4 complaints
  • Lighting
    2 complaints
  • Driver Assistance & Safety Tech
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system26
Engine21
Unknown or other19
Power train15
Service brakes12
Fuel/propulsion system11
Suspension9
Air bags6

When problems happen (mileage)

5Under 10k510k–30k530k–60k360k–100k100k–150k150k+
Mileage at the time of the problem, for 2020 Chevrolet Trax complaints that list mileage.

2020 Chevrolet Trax recalls (0)

No recalls on file.

Recent 2020 Chevrolet Trax complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 29, 2026TNAirbagsElectrical SystemOther / Unknown
    I purchased a vehicle from GM Murfreesboro. I didn’t know this at the time of purchase, they sold me a used vehicle with a different vin number registered to a gray trax. [XXX] has been part of this scam. How safe is my vehicle? They sold us the car in the dark. Paid full price. I checked my vin number and it pulled up a gray trax with different features. The door didn’t close, gas tank does sense appropriately, the seal on the car is broken, the front windshield has suction…
    NHTSA complaint #11767833 · source
  2. Filed Sep 29, 2026MDElectrical SystemOther / Unknown
    The exterior lighting system failed due to a severely eroded rear license plate wiring harness and a damaged, melted electrical connector piece, causing the connected lamp assembly (GM Part 13502178) to fail 7 separate times. Total failure of the rear illumination reduces nighttime vehicle visibility to other motorists, increasing rear-end collision risks. Furthermore, the eroded, melted harness creates an un-fused short circuit risk, posing an ongoing thermal/fire hazard…
    NHTSA complaint #11767768 · source
  3. Filed Aug 12, 2026AZBrakesElectrical System
    My 2020 Chevrolet Trax has experienced recurring brake problems for approximately two years. The issue involves the brake pedal becoming unusually resistant and the vehicle failing to brake normally when I apply the pedal. The vehicle and affected components are available for inspection. My first known documented occurrence was August 21, 2024, one day after I picked up the vehicle from AutoNation Chevrolet. I had dropped it off July 29, 2024, and picked it up August 20,…
    NHTSA complaint #11756588 · source
  4. Filed Jul 15, 2026ILFireEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain
    CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating.…
    NHTSA complaint #11750507 · source
  5. Filed Jul 8, 202623,000 miILSeats & Seat Belts
    The contact owns a 2020 Chevrolet Trax. The contact stated that the rear passenger-side seat belt failed to retract, and the rear driver-side seat belt later failed to retract, resulting in both rear seat belts being unable to retract or adjust. The contact stated the failure prevented the installation of a child safety seat, rendering the vehicle unsafe for transporting an infant. The vehicle was taken to the dealer, who confirmed that no recalls or warranty coverage…
    NHTSA complaint #11749069 · source
  6. Filed Jul 3, 2026TNAirbagsBody & StructureDriver Assistance & Safety Tech
    My car is a 2019 not 2020 and white not gray. The gas gauge doesn’t read pressure and drops by 1/4 up or down. I don’t have all the features which were supposed to be on the car. The rear door doesn’t close. I have ice inside my front windshield in the winter. I took the car back immediately. They refused to change the vehicle to the gray trax within the 48 hours. They sold me the car in the dark. The brand new tires skidded on wet pavement, and suction cups for placing a…
    NHTSA complaint #11748207 · source
  7. Filed Jul 3, 2026TNWheels & Tires
    P205/70 R16 96 H Radial Tubeless driver rear 1P50F951L 4825 P205/70 R16 96H passenger front 1P50F951L 4625 Made in Mexico P205/70 R16 96 H Radial Tubeless passenger front 1P50F951L 0126 P205/70 R16 96 H Radial Tubeless passenger rear 1P50F951L 4625 P205/70 R16 96 H Radial Tubeless driver rear ISY 0[XXX]205/70 R16 96 H Radial Tubeless driver front 1P50F951L 4825 Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking…
    NHTSA complaint #11748205 · source
  8. Filed Jul 3, 2026TNWheels & Tires
    P205/70 R16 96 H radial tubeless Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det [XXX], Sheriff [XXX] over warrants in 2010, [XXX] [XXX], Mark Shaeffer local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. Bubba Ruffner +1 [phone removed] is the manager for the…
    NHTSA complaint #11748200 · source

Compare the 2020 Chevrolet Trax with another vehicle →

Other 2020 Chevrolet models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology