2024 Chevrolet Trax problems, complaints & recalls

2024 Chevrolet Trax recalls (1)

• Recall 23V744000Nov 6, 202360,154 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

  Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

  Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

NHTSA 5-Star safety ratings

Recent 2024 Chevrolet Trax complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026100,000 miPAFireTowedEngine

   The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 65 MPH there was a popping sound coming from the engine compartment and the message to shut off the vehicle was displayed. The vehicle was immediately parked, and there was smoke coming from under the hood. The contact opened the hood of the vehicle and discovered flames coming from the engine. The fire department was called to the scene and the fire was extinguished. A Police report…

   NHTSA complaint #11769669 · source
2. Filed Oct 1, 202620,000 miAZTowedEngine

   The contact owns a 2024 Chevrolet Trax. The contact stated that while driving 45 MPH, there was an abnormal sound and smoke coming from the front of the vehicle. The contact stated that there was oil leaking from the vehicle and the engine seized. The vehicle was driven to the shoulder of the road. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer; however, the report from the diagnostic test was not provided. The contact…

   NHTSA complaint #11768383 · source
3. Filed Sep 30, 2026WVAirbagsOther / UnknownSeats & Seat Belts

   Vehicle and gives error code "Service Safety Restraint System" and Airbag Icon comes on. I drive a 2024 model RS and have not had this vehicle for a full year. The warning comes on periodically. Sometimes when I used the auto start or when the key is used. It also can happen while im driving or after parking. It goes away if I restart the vehicle but eventually comes back on. The code machines can't find an active code.

   NHTSA complaint #11768150 · source
4. Filed Sep 27, 2026NHSteering

   When driving with my [XXX] old “service power steering” message came on and instantly lost all power steering. Almost got on a head on collision. Car has no power steering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint #11767277 · source
5. Filed Sep 26, 2026AZEngine

   I bought a brand new 24’ chevy Trax 2RS in November of 2023. By August of 2024 the Trax was already leaving orange coolant on the ground. I took it into the dealership August 22nd 2024 for service and repair; after a few hours they called me and let me know that they could not find the leak so they changed the oil and sent me on my way. Come September 2024 my 3 small children and I were on a road trip in Mexico La Rumorosa Mountains highway 2 when I noticed my car…

   NHTSA complaint #11767133 · source
6. Filed Sep 26, 2026MDEngineTransmission & Drivetrain

   Over the last 18 months the check engine light has come on multiple times while driving. Each time the check engine light came on, the vehicle was taken to the dealer. I was initially told by the dealer that they could not figure it out but to bring the car back if it happens again. Each time after taking the vehicle to the dealer for the check engine light, the dealer added oil to the vehicle. On one occassion the vehicle decelerated suddenly while driving. I reported the…

   NHTSA complaint #11767077 · source
7. Filed Sep 26, 2026AZDriver Assistance & Safety TechEngineTransmission & Drivetrain

   September 20th 2026: I was driving my 2024 Chevrolet Trax up a grade (Mountain) approximately 11AM, Driving Normally at Highway speeds, normal highway conditions, temp outside was close to 100 Degrees Fahrenheit, suddenly with no warning half way up the mountain the car lost power, check engine light turned on (Engine Power Reduced) came on, I had no option but to pull over on the highway with only 41,500 miles on the odometer. Being over 200 miles away from my home I felt…

   NHTSA complaint #11767067 · source
8. Filed Sep 25, 2026AZAirbagsElectrical SystemTransmission & Drivetrain

   I took my car to the dealership twice due to the CarPlay not working, screens going black, rattling noises, and the transmission shuddering, jerking, and jumping. The mechanic that test drove it stated it was a rough ride and the car did not return to first gear. The transmission fluid was black with metal debris. They rebuilt that same transmission and since then my car has been way worse. I reached out the dealership had a mechanic drive it, but every time he’d say oh that…

   NHTSA complaint #11766842 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology