2024 Chevrolet Trax electrical system problems

Related recalls

• Recall 23V744000Nov 6, 202360,154 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

  Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

  Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

What owners say

1. Filed Sep 25, 2026AZAirbagsElectrical SystemTransmission & Drivetrain

   I took my car to the dealership twice due to the CarPlay not working, screens going black, rattling noises, and the transmission shuddering, jerking, and jumping. The mechanic that test drove it stated it was a rough ride and the car did not return to first gear. The transmission fluid was black with metal debris. They rebuilt that same transmission and since then my car has been way worse. I reached out the dealership had a mechanic drive it, but every time he’d say oh that…

   NHTSA complaint #11766842 · source
2. Filed Aug 20, 2026PAElectrical System

   The instrument cluster and center console display intermittently appears to lose power, although in at least one incidence, the back-up camera display still worked while in reverse. Without instruments it is impossible to determine speed which can be hazardous. The vehicle is scheduled to be looked over by the dealer on 8/21/26. To my knowledge, there have not been any symptoms or warning signs prior to any of the incidents where a power loss occurred.

   NHTSA complaint #11758165 · source
3. Filed Aug 8, 2026TNElectrical System

   Headlight Issue While driving at night on a dark country road the headlights all of a sudden reduced visibility to about 5 feet and had a blacked out dead spot (like a dark shelf). We had to drive roughly 25 miles with this limited visibility which was extremely dangerous and nerve racking. The visibility range improved the next day but the dead spot (shelf) is still visible and visibility is still poor and limited to about 100 feet. This still makes night driving very…

   NHTSA complaint #11755631 · source
4. Filed Jul 13, 202629,000 miNJElectrical SystemEngineSteering

   The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 MPH, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While…

   NHTSA complaint #11749936 · source
5. Filed Jul 8, 2026GAElectrical System

   The display system on serval occasions has been blinking on and off. I can not touch the entertainment display system and the speedometer display also malfunctions not displaying correct speed and malfunctioning the blinker light, back up camera, etc. I have videos of occurrences which I can not upload. This has happened in multiple occasions. The dates of occupancies are 6/7/26,6/17/26,7/7/26, and 7/8/26. The display even flickers when the car is turned off.

   NHTSA complaint #11748975 · source
6. Filed Jun 29, 2026NMElectrical System

   I have a 2024 Chevy Trax Activ that was originally purchased in British Columbia, CA and subsequently purchased through a private dealer in New Mexico. It has just gone over the 36,000 mile warranty. The infotainment system including the speedometer will occasionally flicker and go black. Additionally the metric to US conversion of mileage will revert back to metric once the vehicle is shut off and restarted. This happens intermittently. There are also USB and Bluetooth…

   NHTSA complaint #11747222 · source
7. Filed Jun 25, 2026MAElectrical System

   Carplay turning off during heavy travel (getting lost), going 5 minutes down the road, anytime. but phone is still connected so gps will not work properly. Screen Glitches. Heavy/thick random speaker bass noise while on phone calls and even no music. Phone trying to connect to previous forgotten phones while driving.

   NHTSA complaint #11746438 · source
8. Filed Jun 22, 202620,000 miINElectrical System

   The contact owns a 2024 Chevrolet Trax. The contact stated that while at a complete stop at the stop light, the instrument panel and the infotainment screen went blank momentarily. The vehicle was taken to the dealer, where the codes were reset. The contact stated that while driving approximately 35-40 MPH on two occasions, the instrument panel and the infotainment screen turned blank, and the vehicle failed to accelerate as intended. The contact stated that the failure…

   NHTSA complaint #11745572 · source
9. Filed Jun 9, 2026TXElectrical System

   our vehicle is doing the same identical thing as other 2024 Trax that are under a recall. The dealer is wanting to charge a diagnostic fee to even look at it. This is crazy when other 2024 Trax are under the recall and get it fixed for free. INSTRUMENT PANEL BLACKOUT RECALL The issue is the Virtual Cockpit Unit intermittently goes black.

   NHTSA complaint #11742941 · source
10. Filed Apr 30, 2026NJElectrical SystemEngineFuel, Hybrid & EV Propulsion

    I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle…

    NHTSA complaint #11735005 · source
11. Filed Apr 24, 2026TXElectrical SystemEngine

    To Whom It May Concern, I am submitting this formal complaint regarding a malfunction in the air conditioning system of my 2024 Chevrolet Trax. Specifically, the evaporator and/or condenser has failed, resulting in inadequate cooling performance and potential system leakage. This issue is more than a matter of comfort—it presents a significant safety concern. Operating the vehicle in high temperatures, particularly in Texas, creates hazardous conditions inside the cabin.…

    NHTSA complaint #11733714 · source
12. Filed Apr 15, 2026TXElectrical System

    The instrument cluster is blacking out again. There was a recall for this issue previously. While driving the instrument cluster along with the radio will go out for a period of time. It happening frequently

    NHTSA complaint #11731361 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology