2024 Chevrolet Silverado 2500 problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 142 complaints with NHTSA about the 2024 Chevrolet Silverado 2500, most often about electrical system. There are 4 recalls for this model year.

Complaints
142
Recalls
4
Crashes
3
Fires
1
Injuries
3
Median mileage
18,400 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 55 of 142 complaints (39%).
  • Brakes (38) and transmission & drivetrain (36) follow.
  • Half of the complaints that list mileage happened before 18,400 mi.
  • Owners reported 3 crashes, 1 fire and 3 injuries.
  • The 2024 Chevrolet Silverado 2500 has 4 recalls on file.
  • It has the most serious complaint record of all 22 Chevrolet Silverado 2500 model years we track.
  • That is 202% more complaints than the 2023 model year (47).

2024 Chevrolet Silverado 2500 problems by category

  • 55 complaints
  • Brakes · 1 crash
    38 complaints
  • 36 complaints
  • Other / Unknown
    23 complaints
  • Engine
    13 complaints
  • Fuel, Hybrid & EV Propulsion
    9 complaints
  • Lighting
    7 complaints
  • Body & Structure
    6 complaints
  • Steering · 1 crash
    6 complaints
  • Driver Assistance & Safety Tech
    6 complaints
  • Visibility & Wipers
    3 complaints
  • Acceleration & Cruise Control
    3 complaints
  • Wheels & Tires
    2 complaints
  • Airbags · 1 crash
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system48
Service brakes37
Power train36
Unknown or other23
Engine13
Electrical system: integrated trailer brake control9
Fuel/propulsion system8
Exterior lighting6

When problems happen (mileage)

12Under 10k410k–30k430k–60k760k–100k100k–150k150k+
Mileage at the time of the problem, for 2024 Chevrolet Silverado 2500 complaints that list mileage.

2024 Chevrolet Silverado 2500 recalls (4)

  • Recall 26V530000Aug 13, 20268 vehicles
    TIRES · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

    Risk: Driving with underinflated tires can increase the risk of a crash.

    Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

  • Recall 24V894000Nov 26, 2024131,231 vehicles
    LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

    Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

  • Recall 24V060000Feb 1, 2024570,434 vehicles
    LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

    Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

  • Recall 23V549000Aug 3, 20233,893 vehicles
    STEERING

    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

    Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

    Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2024 Chevrolet Silverado 2500 PU/CC 4WDNot Rated★★★★★★★★★★Not Rated
2024 Chevrolet Silverado 2500 PU/CC RWDNot Rated★★★★★★★★★★Not Rated
2024 Chevrolet Silverado 2500 PU/EC 4WDNot RatedNot RatedNot RatedNot Rated
2024 Chevrolet Silverado 2500 PU/EC RWDNot RatedNot RatedNot RatedNot Rated
2024 Chevrolet Silverado 2500 PU/RC 4WDNot RatedNot RatedNot RatedNot Rated
2024 Chevrolet Silverado 2500 PU/RC RWDNot RatedNot RatedNot RatedNot Rated

Recent 2024 Chevrolet Silverado 2500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 5, 2026KYDriver Assistance & Safety TechElectrical System
    Instrument cluster black out, flickering brightly, and beeping distracting driver. Can not see safety warnings, speed, gear shifting, seat belt status , and more. This creates confusion, distraction, and flashes brightly while driving at night. It is blinding and a safety issue.
    NHTSA complaint #11769093 · source
  2. Filed Oct 2, 2026KSElectrical System
    Recall on my truck. The truck batteries were damaged due to updates from GM. GM did not cover the repair costs of the batteries due to the recall.
    NHTSA complaint #11768425 · source
  3. Filed Sep 24, 202663,000 miNCBody & Structure
    The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed during a rainstorm, the contact discovered that the tailgate had inadvertently opened. The contact attempted to close the tailgate, but the failure persisted. The vehicle was taken to the dealer, who determined that the exterior touchpad switch assemblies needed to be replaced. The contact related the failure to NHTSA Campaign Number: 24V060000…
    NHTSA complaint #11766621 · source
  4. Filed Jul 30, 202618,400 miOHCrash1 injuredTowedSteering
    The contact's husband owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving approximately 54 MPH, the steering wheel jerked to the left and sent the vehicle over onto the opposite side of the road, where the vehicle struck a steel electric pole. The contact stated that the two front and two side air bags deployed. The Police Department, Sheriff's Office, and the Fire Department were called, and the firemen used the jaws of life to extract the contact's…
    NHTSA complaint #11753685 · source
  5. Filed Jul 28, 202645,000 miSCElectrical System
    The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after turning off the vehicle with a trailer hitched to the vehicle, the trailer brake lights failed to turn off. The contact disconnected the trailer from the vehicle for the trailer brake lights to turn off. Additionally, the electric trailer brakes and turn signals intermittently failed to function properly. The vehicle was taken to the dealer; however, the dealer could not determine where the…
    NHTSA complaint #11753265 · source
  6. Filed Jul 25, 2026LAFuel, Hybrid & EV Propulsion
    Due to the Fuel Pump Power Control Module (Part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound RV. This caused me to lose both power steering and braking capabilities. From what I gather, this part is part of a "phased" initiative recall (see N252516900 Fuel Pump Power Control Module). This part was seemingly installed in all or most of GM SUVs and Trucks since 2021. Unfortunately, only some 2021-2023 models are under recall…
    NHTSA complaint #11752781 · source
  7. Filed Jul 23, 2026CAEngineTransmission & Drivetrain
    First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. RPMs were approximately 2000 RPM shattering stopped in our PMs went down to 1500. This is occurred many times taken to a dealership always get same result, no problem found. Problem always occurs just after a transmission shift which I can tell by RPM. When I apply gas shuttering…
    NHTSA complaint #11752372 · source
  8. Filed Jun 23, 2026CTFireElectrical SystemOther / Unknown
    Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone. God forbid I was alone but even at that I did not have time to get many things out and keep imagining what a different day I’d be looking at if there were kids with me.
    NHTSA complaint #11745837 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology