2022 Chrysler Pacifica Plug-IN Hybrid electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Mar 23, 2025NVElectrical SystemOther / Unknown

   Both of my sliding doors suddenly stop working. Electrical malfunction, locking mechanism not working, door not locking in place.

   NHTSA complaint #11649948 · source
2. Filed Feb 26, 202552,000 miMDElectrical SystemFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times…

   NHTSA complaint #11645107 · source
3. Filed Dec 21, 2024MDElectrical SystemEngineFuel, Hybrid & EV Propulsion

   As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and…

   NHTSA complaint #11631913 · source
4. Filed Oct 31, 2024NYElectrical SystemOther / UnknownTransmission & Drivetrain

   Vehicle check engine light came on preventing state inspection, at same time message on dash states "service charging system" . Using the oem charger 120v. Many complaints online say clear the code and power cycle the circuit and charger. Did both and code persists. Battery not charging affecting fuel economy and raising emissions above the stated usage average due to no battery assist. Try clearing codes no luck. OBD code P0d27 is permanent. Try using OEM level Opus access,…

   NHTSA complaint #11623036 · source
5. Filed Oct 25, 2024CAElectrical System

   The vehicle is equipped with multizone AC, and one day the REAR passenger AC system malfunctioned. This occurred during the heatwave period this summer. The AC would not turn off, after multiple attempts, neither through the infotainment screen nor the manual buttons. We tried all possible ways to turn it off and it would not. Furthermore, it was automatically set to high heat, and the temperature also could not be changed. It is available for inspection if needed. Our [XXX]…

   NHTSA complaint #11621863 · source
6. Filed Oct 13, 2024MDElectrical SystemAcceleration & Cruise ControlTransmission & Drivetrain

   I was driving the vehicle in the middle lane of a 3-lane (one direction) interstate highway when a message appeared on the dashboard "stop safely vehicle will shut off soon," the check engine light turned on and the vehicle lost all ability to accelerate so it was extremely challenging to navigate to the side of the road safely through busy rush hour traffic. As the driver I had zero ability to accelerate the vehicle whatsoever, the gas pedal did absolutely nothing, which…

   NHTSA complaint #11619561 · source
7. Filed Oct 11, 2024CAElectrical System

   I have encountered at least 5 separate incidents where I will receive an error message on my car dash saying 'Stop Safely. Vehicle will shut Off Soon' over the past several months. I have noticed this occurs when the car has been exposed to high heat (80+ degrees) and driving 60+ MPH

   NHTSA complaint #11619417 · source
8. Filed Aug 31, 2024NYElectrical SystemEngineTransmission & Drivetrain

   While driving, vehicle chimes and displays "Stop Safely Vehicle will Shut Off Soon." While brakes and steering remain available, throttle control is instantly gone and vehicle needs to be coasted to a safe stop. Upon powering off and waiting ~10 minutes, the vehicle will restart (with check engine light and "service charing system" displayed) and drive normally. This situation happened four times while attempting to make it back home safely (once on an interstate traveling…

   NHTSA complaint #11611920 · source
9. Filed Aug 22, 2024MAElectrical SystemEngineTransmission & Drivetrain

   Outside temperature was over 80 degrees, we were driving long distance on a highway. First the air conditioning failed. Then the "Remaining miles on battery" started to go up ( even though it had been a long time since we charged). When it got to about 12, we got a dashboard message that said "Engine shutting down, get to a safe place". We pulled over just in time as the engine did shut off, the shutdown happened in about 15 seconds. The car did not restart for at least 30…

   NHTSA complaint #11610322 · source
10. Filed Aug 16, 2024OHElectrical SystemFuel, Hybrid & EV PropulsionOther / Unknown

    We purchased a 2022 Pacifica Hybrid in Feb of 2024 that is still under full factory warranty. We had the vehicle serviced once for A/c issues and it's regularly scheduled 30k mile service in April and May. [XXX] our van had a. Catastrophic failure in Texas, where it has remained since June 1st. The deep cycle hybrid battery overheated, making it inoperable. They have replaced the deep cycle hybrid battery twice-those batteries run 15-16k$, plus the additional parts and…

    NHTSA complaint #11608890 · source
11. Filed Jul 11, 2024VAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

    Van lost motive power and screen showed the attached warning message. Waiting on dealership to replace the transmission, but it's backordered with no estimated availability.

    NHTSA complaint #11601308 · source
12. Filed Mar 25, 2024TNElectrical SystemEngineTransmission & Drivetrain

    We got this message on the dashboard that the vehicle will shut off please pull over safely in the middle of freeway. I couldn't do that and was stuck in highway shoulder with kids and family in the car for couple of hours. This was scary.

    NHTSA complaint #11579216 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology