2022 Chrysler Pacifica Plug-IN Hybrid engine problems

Related recalls

No recalls on file.

What owners say

1. Filed Aug 11, 202528,620 miPAEngine

   The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 65 MPH, the message "Vehicle was Shutting Down" and a "Red Turtle" symbol was displayed. The contact stated that the engine was running but gradually lost motive power and stalled. The vehicle was turned off and restarted. The contact had driven the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact…

   NHTSA complaint #11679811 · source
2. Filed Jan 2, 2025ILEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

   NHTSA complaint #11633717 · source
3. Filed Dec 31, 2024MAEngine

   Within a 48 hour period, the vehicle twice displayed "Stop Safely Vehicle Will Shut Off Soon" and immediately lost engine power at highway speeds when driving with my two young children in the car. Narrowly escaped major accidents while trying to pull over to side of road. Car is at dealer now and they suspect transmission problem.

   NHTSA complaint #11633298 · source
4. Filed Dec 23, 2024CAEngineTransmission & Drivetrain

   Driving on the freeway going roughly 70 MPH, on electrical power, and several instances (XXX, XXX, XXX, XXX, XXX) the dashboard displayed 'Stop Safely, Vehicle will Shut Off Soon' with a red turtle icon, also known as Limp Mode. In all instances we were able to safely maneuver over to the shoulder, turn off the engine for 1-2 minutes, and turn the vehicle back on. In most instances, the Check Engine light remained for a period of time (sometimes just a few hours, others a…

   NHTSA complaint #11632057 · source
5. Filed Dec 21, 2024MDElectrical SystemEngineFuel, Hybrid & EV Propulsion

   As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and…

   NHTSA complaint #11631913 · source
6. Filed Dec 12, 2024MDEngineAcceleration & Cruise Control

   Driving on highway and car shut off with a "Stop safely soon / vehicle turning off" warning message, a red turtle warning, and the Malfunction Indicator Light on. Pulled off on shoulder. Turned car off. Turned car back on. Malfunction Indicator Light remained on but red turtle was gone. I was able to get to my destination. Malfunction Indicator Light remained on for next few driving cycles, but then went off after fourth drive. My safety was definitely put at risk as I was…

   NHTSA complaint #11630459 · source
7. Filed Nov 11, 2024CAEngine

   I have driven around 19809 miles so far in last two plus years of owning this vehicle. Yesterday night (11/10/2024) while driving on a highway at a speed of 65-70 range, there was a sudden flash saying "Stop Safely Vehicle will shutoff soon" The gas pedal was not working at all. Luckily without any majow accident, i could move towards the emergency lane and then turned off the engine. Then after some time when started, The Engine malfunction symbol remained but the flash…

   NHTSA complaint #11624615 · source
8. Filed Sep 22, 2024CADriver Assistance & Safety TechEngineTransmission & Drivetrain

   I was driving on the interstate with adaptive cruise control active. The gasoline engine was running. The vehicle suddenly made a "ding" sound, and the main driver screen displayed an error message "Stop Safely. The Vehicle Will Shut Off Soon". The engine shut down and vehicle completely lost motive power. I had to rapidly change across three lanes of traffic to reach the shoulder while losing speed, where I eventually parked with the hazard lights on. As we sat parked on…

   NHTSA complaint #11615877 · source
9. Filed Sep 16, 202419,063 miMNTowedEngine

   The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the message that the vehicle would attempt to shut off was displayed. The vehicle was able to restart; however, the failure recurred, with the same message displayed. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer where it was not diagnosed or repaired. The manufacturer was…

   NHTSA complaint #11614825 · source
10. Filed Sep 5, 2024MAEngineTransmission & Drivetrain

    While driving on major highway, A/C stopped blowing cold air. Out side temperature above 80 degrees. Engine light came on, and later quick warning to this effect" caution, car will shut off soon" And less than 15 seconds or so engine turned off and we LUCKILY coasted across lanes to the breakdown lane. That could have been disastrous! Car would not restart. After about an hour we were able to restart the car and driver again for maybe 30 minutes before AC shut off again.…

    NHTSA complaint #11612831 · source
11. Filed Aug 31, 2024NYElectrical SystemEngineTransmission & Drivetrain

    While driving, vehicle chimes and displays "Stop Safely Vehicle will Shut Off Soon." While brakes and steering remain available, throttle control is instantly gone and vehicle needs to be coasted to a safe stop. Upon powering off and waiting ~10 minutes, the vehicle will restart (with check engine light and "service charing system" displayed) and drive normally. This situation happened four times while attempting to make it back home safely (once on an interstate traveling…

    NHTSA complaint #11611920 · source
12. Filed Aug 22, 2024MAElectrical SystemEngineTransmission & Drivetrain

    Outside temperature was over 80 degrees, we were driving long distance on a highway. First the air conditioning failed. Then the "Remaining miles on battery" started to go up ( even though it had been a long time since we charged). When it got to about 12, we got a dashboard message that said "Engine shutting down, get to a safe place". We pulled over just in time as the engine did shut off, the shutdown happened in about 15 seconds. The car did not restart for at least 30…

    NHTSA complaint #11610322 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology