2024 Chrysler Pacifica Plug-IN Hybrid problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 26 complaints with NHTSA about the 2024 Chrysler Pacifica Plug-IN Hybrid, most often about engine. There are 0 recalls for this model year.
- Complaints
- 26
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- 9,000 mi at time of problem
Key facts
- Engine is the most-reported problem area, named in 17 of 26 complaints (65%).
- Transmission & Drivetrain (13) and electrical system (7) follow.
- Half of the complaints that list mileage happened before 9,000 mi.
- It ranks 8th of 9 Chrysler Pacifica Plug-IN Hybrid model years by our severity-weighted complaint score (1st = worst).
- That is 35% fewer complaints than the 2023 model year (40).
2024 Chrysler Pacifica Plug-IN Hybrid problems by category
- Engine17 complaints
- Transmission & Drivetrain13 complaints
- Electrical System7 complaints
- Fuel, Hybrid & EV Propulsion3 complaints
- Other / Unknown2 complaints
- Brakes1 complaints
- Acceleration & Cruise Control1 complaints
- Steering1 complaints
- Driver Assistance & Safety Tech1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Engine | 17 |
| Power train | 13 |
| Electrical system | 7 |
| Fuel/propulsion system | 3 |
| Unknown or other | 2 |
| Steering | 1 |
| Vehicle speed control | 1 |
| Forward collision avoidance: adaptive cruise control | 1 |
When problems happen (mileage)
2024 Chrysler Pacifica Plug-IN Hybrid recalls (0)
No recalls on file.
Recent 2024 Chrysler Pacifica Plug-IN Hybrid complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Aug 27, 2025200 miTNTransmission & Drivetrain
The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was significantly delayed, or failed to shift into gear as intended. The contact stated that after approximately two attempts, or after waiting for several seconds, the transmission would shift into the intended gear. The vehicle was not diagnosed or repaired. The…
NHTSA complaint #11683469 · source - Filed Jan 6, 2025TXElectrical SystemEngine
A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with my newly purchased Chrysler Pacifica Hybrid that I feel compelled to share. Just a mile from my home, my vehicle's dashboard displayed an alarming message: "Stop Safely Vehicle Will Shut Off Soon." Within moments, the van lost power and the steering wheel locked - fortunately while I was already stopping at a stop sign. The vehicle became completely…
NHTSA complaint #11634443 · source - Filed Dec 28, 2024MTEngine
I was driving at a speed of about 60 KM per hour .(The vehicle is just 8000 km on it.) The vehicle suddenly gave some sort of warning and engine shut down on the road.,and vehicle stalled in the centre of the road causing a serious safety issue for my baby and toddler in the vehicle. Luckily a tow truck was behind us who gave us some protection by stopping behind us. I turned on and off and after 10,15 minutes the vehicle started again. I am really nervous to drive this…
NHTSA complaint #11632834 · source - Filed Dec 20, 2024AZEngine
Just bought the car from Bill Luke dealership and was driving it home. Within 15 miles of driving it from the dealership while on the highway the engine just stalled and quit on us. We managed to somehow pull to the side of the road. It was scary to dodge the cars behind us. The car just came back from Chrysler dealership after it needed a idcm to be replaced.
NHTSA complaint #11631714 · source - Filed Oct 16, 2024TXBrakesEngine
dash reads Stop safely engine will shut off soon. Just before that the driver will loose power steering and brakes for a second. no acceleration or ability to stop safely have to just role and pray.
NHTSA complaint #11620093 · source - Filed Oct 9, 2024GATransmission & Drivetrain
We picked up a new 2024 Pacifica Hybrid Pinaccle with 85 mile on it on the evening of [XXX]. During rush hour on [XXX] in Atlanta on [XXX], the vehicle alerted "Stop Safely Vehicle Will Shut Off In < 2 Minutes". This caused the driver (my wife) to panic as this is Atlanta rush hour. Thankfully she made it to the shoulder from the far left lane before the vehicle shut down - thanks to some friendly drivers who acknowledged her sudden use of hazard flashers and loss of speed.…
NHTSA complaint #11619024 · source - Filed Oct 9, 2024NVEngine
I bought a 2024 Chrysler Pacifica Hybrid Pinnacle [XXX]. On [XXX] I was driving. I was on a busy six lane road when the engine stopped working. The dash display showed a message to the effect of "Stop safely, vehicle engine will shut off soon" [the engine had already shut off when I saw the display]. The battery and engine lights displayed. The vehicle would not start and was towed to my dealership. They could find nothing wrong with the vehicle. They replaced the battery…
NHTSA complaint #11618960 · source - Filed Sep 24, 2024GAOther / Unknown
I purchased a brand new 2024 Chrysler Pacifica Hybrid on September 23th 2024. It was delivered the next day and after driving just for 2-3 miles, the vehicle gave me a warning that the was serious issue and the vehicle will shutdown in 1/2 minutes. I was fortunately slowing down to stop at a light when the incident occurred and barely managed to pull the vehicle over to an island to let the traffic behind me pass. The vehicle wouldn't move at all and there were couple of…
NHTSA complaint #11616261 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology